Poll: Analyst Org. You Trust in Enterprise Software - Traditional & Social

Poll: Analyst Org. You Trust in Enterprise Software - Traditional & Social

Summary: This is a poll that can start settling some issues that seem to be of interest to many.  Some crowdsourcing is in order to find out in the world of technology, who are the analyst organizations or categories that you trust the most when it comes to a good, clean honest look at the enterprise technology industry.

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This is a poll that can start settling some issues that seem to be of interest to many.  Some crowdsourcing is in order to find out in the world of technology, who are the analyst organizations or categories that you trust the most when it comes to a good, clean honest look at the enterprise technology industry. I get the question all the time and while there are some dependencies here - meaning you trust one group for one and another for another, all in all, it usually boils down to a company or a category.  So, for the sake of those wondering and to let the analysts know where they stand as a body, let's do this one up big.  Tell me who you, for the most part, trust when it comes to reading their reports and listening to their discussions - especially around traditional and social enterprise software (CRM, ERP, social network platforms) and technologies associated with it, but also when it comes to the social customer. Whatever your interest, let it be heard loud and clear. What ever your choice, do me the favor and honor of putting your reasoning or your uncertainty in the Talkback section so we can hear your thinking.

UPDATE: | had so many people who emailed me about Ventana or who voted Ventana "Other" and informed me via email, phone call in one case, Tweet and comment that I added them to the poll and subtracted the "Other" that I know was Ventana.  The poll now accurately reflects Ventana as a choice.

UPDATE #2 5/31/09 - This poll is going to close at close of business ET June 1, 2009 - meaning tomorrow evening.  I'm going to then post on the results of this and the enterprise innovation poll of a month ago. Watch for it Tuesday.

Here goes:

[poll id="6"]

Topics: Collaboration, Enterprise Software, Software, Social Enterprise

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Talkback

13 comments
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  • Analyst Poll

    Paul Greenberg of course !!
    emschles
  • Big time conflict of interest in model

    I am always skeptical when analysts write evaluations on products from firms that they get large fees. In fact, many firms only cover companies that are pushing significant revenue their way.

    Wouldn?t it be interesting to see the fees Gartner receives from the firms in their Magic Quadrant? Interesting model when a business generates revenue from the chicken and from the fox.

    I believe that a need exists for analyst firms that do not generate revenue from both sides of the equation.

    John Ragsdale from the SSPA has some interesting first-hand observations on the subject here: http://tinyurl.com/cp2j8y

    What say you Paul?
    cvancourt
  • Whom I trust does not mean anything to my customers :(

    I like reading Analyst reports to get some insights that are genuinely unique & their original concept, but not usually to get reports about vendors.

    My customers though believe in analyst reports. That's another reason to read the reports for me.

    But for the most part, I have my co-bloggers to fall back on. :)
    scorpfromhell
  • You have some cynical readers, Paul!

    and I'm one of them.

    The problem with analysts is that their prognostications are often generalised from a small sample set, or into areas and markets that are different. So when an analyst says "The world will move to technology X in two years' time (probability 0.8)", this gets broadcast around the world as a global fact. What they really mean (or should say they mean), is "Our customers (Fortune 1000, early adopters, based in the US) will move to technology X in two years' time". The rest of the world?s companies make take a different view.

    John Paterson
    www.reallysimplesystems.com
    blog contrarythinking.wordpress.com
    JohnPaterson
  • RE: Poll: Analyst Org. You Trust in Enterprise Software - Traditional & Social

    We use the term influencer in addition to analyst. The reason is that some of those you might bucket into the "other" category - social networks and peer organizations - do not call themselves analysts and still perform rather critical and anecdotal assessments; which carry weight.
    mheiligman
  • RE: Poll: Analyst Org. You Trust in Enterprise Software - Traditional & Social

    You are mixing apples, oranges with cauliflower and sausage. Would you ask people whether they trust the NYT, WebMD or their doctor for medical advice?

    Journalists and columnists are not analysts. Journalists and columnists are not alike. Financial analysts and industry analystss are not alike. Industry analysts (IDC and Gartner) are not alike.

    I agree it is an interesting and often asked question especially during this, the market- share silly season. Do your readers a favor and do the research correctly.

    Dennis Byron
    DennisByron
    • What?

      First, you're wrong about the financial institution analysts. I brief the investment analyst at those institutions quite frequently and they make judgments that are published based on their competitive analysis in the industries they are concerned with and trends that they see. I brief them on those.

      Second, you're also not right about journalists and columnists. I'm both and an analyst. CRM Magazine journalists and columnists state their ideas based on what is their research. Are they as valid an analyst in the eyes of the public as say Gartner. That's what I'm trying to find out. I'm looking at perception and trust with this. And yes, I would ask people if they trusted the NY Times, WebMD or their doctor for medical advice. If you notice the results of this particular survey so far, with the exception of one category - institutional analysts - every named organization or category has votes, which is the ultimate point. I'm trying to find out who trusts who. Sorry.
      pgreenbe
      • What what?

        Wow. Not only was this a terrible research methodology in the first place but, if I understand your update, you changed the questionairre to add another possible answer in midstream.

        I hope you got what you think are some "good, clean honest" results out of this. I also hope no one is investing based on those results.
        DennisByron
  • RE: Poll: Analyst Org. You Trust in Enterprise Software - Traditional & Social

    Surprised, most honest group isn't listed - Wikibon ROCKS! They are independent and drive what users really want, not vendor mumbojumbo
    skenniston
  • RE: Poll: Analyst Org. You Trust in Enterprise Software - Traditional & Soc

    Paul,

    I think that your regular readers are a well informed bunch,
    more likely to bet on the jockey rather than the horse.

    So, the answers would look different if the choices were,
    for example, you, ZDNet or journalists in general.

    And here's some evidence: I would grant that everyone
    who voted trusts you -- you would score 100 percent. Yet
    the generic "journalists" category scored much lower than
    that.

    How else do you explain such an extreme discrepancy?
    Even the fly-by voters couldn't have skewed it that much.
    BarbaraFrench
  • open source versus "free" research

    Paul,

    You're confusing the concept of freely available research with that of collaborative, "open" research. Several great threads on the Net about the difference between the two.

    Free does not necessarily mean open source. Something to keep in mind when you choose to use the term open source. People are already confused by the term. Don't add to the confusion.



    josephmartins
  • RE: Poll: Analyst Org. You Trust in Enterprise Software - Traditional & Soc

    Analysts take money from my competitors, interview me for
    "research reports," write about how great their paying clients
    are (also my competitors), and then tell my competitors my
    strategy. How do I win?
    Kayla78
  • RE: Poll: Analyst Org. You Trust in Enterprise Software - Traditional & Soc

    trust no one... http://www.bobvserp.com
    patrick.maley@...