Datacenter milestone: 1000 days of uptime

Datacenter milestone: 1000 days of uptime

Summary: Zero downtime in almost 3 years of operation. So what's the secret?

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In a world where downtime means lost revenue and even vendors like Google and Amazon seem to repeatedly run into problems keeping everything up and running, OnePartner's ATAC Tier 3 datacenter definitely deserves a moment of recognition for passing the 1000 day mark with zero downtime. They've also gone out of their way to prove that building a successful datacenter isn't rocket science.

This isn't to say that there aren't technical challenges that need to be met in order to develop and deploy a datacenter capable of getting Tier 3 certification from the Uptime Institute. The technology is continually changing and what was the best possible combination of equipment six months ago may no longer be the case. Getting a datacenter built and maintaining a certain amount of future-proofing will continue to be a skillset that requires considerable expertise.

But getting that datacenter built means employing the right people to solve the complex questions while nt shooting yourself in the foot by doing something stupid, as OnePartner outlines in their "10 Place You Don't Want a Datacenter" report. Granted, this marketing document is designed to highlight the choices that OnePartner has made for their own datacenter designs, but it does highlight simple things that are common mistakes, especially when people are looking to save money.

Some of the issues only apply to a datacenter business; an organization building their own private facility my not be able to choose a location that isn't proximate to existing facilities, negating a bunch of OnePartner's suggestions. But their document goes a long way to demonstrating how important common sense decisions ion your datacenter design and implementation can have a significant impact on the long-term effectiveness of your new facility.

Topics: Hardware, Data Centers, Storage

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  • RE: Datacenter milestone: 1000 days of uptime

    I can't tell from the article or the Uptime Institute site is this 1000 days of uptime the old Fault Tolerant standard, i.e. it is truly up for 1000 days with no outages, or the cluster hijack of the term where that includes taking down the system for maintenance and updates every week or so? It really does matter and I wish writers would distinguish the two.

    Of course for a good Fault Tolerant implementation 1000 days is just getting started. I worked for an FT firm for most on the 1990's and got a call in 2005 asking if I remembered how to shutdown and restart a system we last shipped in 1990, turns out the customer had 15 years of uptime, and was only shutting it down because they lost their lease.
    oldsysprog
    • RE: Datacenter milestone: 1000 days of uptime

      @oldsysprog
      Good story oldsysprog. I'm the Director for OnePartner. Your assumption is correct. We have been up continuously without outages due to planned or unplanned time. The redundancy required by the Tier III classification requires that we have adequate backup for each device to enable preventative maintenance without impact to the production status of the systems.
      tdeaderick
      • As it should be

        Funny how a particular OS measures uptime.
        Richard Flude
      • RE: Datacenter milestone: 1000 days of uptime

        @tdeaderick Thanks for clarifying that. Even though its a start I find it impressive due to the many variables involved in planning and running a datacenter.

        I find if I explain '1000 days of uptime' to non-techie relatives, they look at me blankly as 'isn't it supposed to stay up if you just leave it??' :) <a href="http://www.counterstoolsnow.com">Counter Stools</a>
        decisive
      • RE: Datacenter milestone: 1000 days of uptime

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      • RE: Datacenter milestone: 1000 days of uptime

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      • RE: Datacenter milestone: 1000 days of uptime

        @tdeaderick
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    • RE: Datacenter milestone: 1000 days of uptime

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    • RE: Datacenter milestone: 1000 days of uptime

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  • RE: Datacenter milestone: 1000 days of uptime

    Good news, I think we only broke 7 of those 10 rules.... Well, I am sure we can get around to the other three.
    grant@...
    • RE: Datacenter milestone: 1000 days of uptime

      @grant@...
      I did actually laugh out loud. Obviously, there are many datacenters in the same boat. The "10 Places You Don't Want A Datacenter" report shows one very famous datacenter with commercial jets flying directly overhead. It's a classic.
      tdeaderick
      • RE: Datacenter milestone: 1000 days of uptime

        @tdeaderick Ha.. I was thinking about the same thing when I read this.. Too funny.
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      • RE: Datacenter milestone: 1000 days of uptime

        @tdeaderick
        The report explains the reasons. I think it is clear enough. It is actually a good guide for where to build the datacenters. <a href="http://dog-food-coupons.net/">dog food coupons</a>
        walterJR
  • RE: Datacenter milestone: 1000 days of uptime

    I believe this article is VERY misleading. You start by mentioning recent outages (I assume you are alluding to Amazon). Amazon did NOT have a facility outage. It was more of a systems/network outage caused by human error. Are you saying that NO systems/services provided out of the OnePartner data center has suffered an outage in 1000 days? I doubt it. OnePartner's milestone is facility related. They are a co-lo provider. Don't get me wrong, it is a good milestone and they should be congratulated, especially since that includes neither unplanned or planned outages.

    The article would lead one to believe that none of the customers that use OnePartners' data center has had an outage in 1000 days. I am willing to bet that is NOT true. It only means that none of OnePartners' clients have suffered downtime due to OnePartner's facility.
    Ken Cameron
    • RE: Datacenter milestone: 1000 days of uptime

      @Ken Cameron <br>Hi Ken:<br>There was no intention to mislead. The outages I referred to are featured in an outage database I maintain on the site. I didn't include the Amazon one partly for the reason you mention. The ones I collect are intended to help identify common design failures so others can avoid them. Human error is not easily avoided.<br><br>You're absolutely correct that our uninterrupted service record does not include customers. We are a colocation facility and do not have control over customer systems.

      By the way, you can read the full press release as well as see the downtime database on our web site.
      tdeaderick
  • RE: Datacenter milestone: 1000 days of uptime

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  • RE: Datacenter milestone: 1000 days of uptime

    I've recently developed a database of commercial datacenter UPTIME. It's a great first-level reference to begin a datacenter search.

    http://www.UPTIMEdatabase.com
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