Doc

<p>ZDNet introduces Doc (The DocuMentor), sponsored by RICOH. Through his blog, Doc will educate you about Document Management. So who is Doc? Doc is something of an enigma. He was born to a Russian ballerina and a German electrical engineer who some believe was running covert operations for shadowy corporate interests. Doc grew up in various locations in the United States, although no one seems to know precisely where, least of all Doc. His early schooling was unremarkable except for the time he was caught trying to replace all the mimeograph machines with high-tech color copiers that had mysteriously disappeared from a shipment to Albania. At MIT, he made a name for himself by transforming a large printer into a robot that hunts and eats Roombas. Professionally, he reportedly has seen the insides of more brands, versions, and generations of printer and printer-related hardware than almost anyone. Some say his obsession with paper, printing, and mechanical movement was either started by, or evidenced by, a traumatic childhood episode when he crawled inside an old Xerox 2400 and tried to print himself.</p> <p>Anyway, Doc has hands on experience with stuff like printer maintenance and fleet management, but his mastery of document management leaves no stone unturned. Important issues like sustainability, security, and regulatory compliance are top of mind for Doc, as are other business technology needs like networking and IT services, making him a true blue IT renaissance man. </p>

Latest Posts

InfoTrends Offers Worldwide View of Managed Print Services Market

InfoTrends Offers Worldwide View of Managed Print Services Market

According to InfoTrends' projections, the revenue opportunity for Managed Print Services (MPS) on a global basis is expected to grow from $12.3 billion in 2009 to $25.5 billion in 2014. All regions will demonstrate double-digit increases with Asia Pacific showing the strongest potential with an 18% compound annual growth rate.

published July 20, 2011 by

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Next Hot MPS Market: Brazil

Next Hot MPS Market: Brazil

Photizo has forecast Brazil's MPS market to grow at a compound annual growth rate of 49 percent from 2009-2014, making Brazil the second fastest growing market after India. With a 41 percent MPS revenue share, Brazil overshadows Mexico, its nearest competitor in Latin America, by 13 percent. A further boost will be the 2016 Olympic Games in Brazil, as investments pour in to improve IT infrastructure, services, telecommunications and transportation.

published July 18, 2011 by

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Saving Money on Print for the State of Washington

Saving Money on Print for the State of Washington

Looks like the state is in the market for some managed print services, particularly for the state's colleges and universities, which accounted for $30.7 million of the office-based printing costs. Doc smells a big opportunity for someone.

published July 15, 2011 by

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When Will Web-to-Print Cross the Chasm?

When Will Web-to-Print Cross the Chasm?

When we look at Web-to-Print software today, we still have not seen the momentum build to mass-market adoption but there are some predictions that it will occur soon. According to the latest InfoTrends research, the share of web-purchased commercial print volume will double from 15% in 2009 to 30% in 2014. When compared to data from a decade ago (2000), the percentage has grown over 5x, where only less than 3% of print volumes were e-enabled.

published July 13, 2011 by

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2011 MPSA Leadership Awards

2011 MPSA Leadership Awards

The MPSA Board of Directors review nominees and selects the winners. Judges consider MPS best practices, operational fit, flexibility and growth, as well as business benefits and ROI. The annual competition is open to any company or vendor involved in the MPS market. Categories include corporate end users, manufacturers, components and logistical providers, and dealers.

published July 11, 2011 by

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MPS Sales Workshop and Service Management University

MPS Sales Workshop and Service Management University

Doc loves any excuse to go back to school, but there hasn't been a lot of training out there for Managed Print Services. Now Strategy Development, a leading management consulting and advanced sales training firm, along with BTA, is conducting their BTA MPS Sales Workshop on July 14-15, 2011 in Irvine, CA.

published July 8, 2011 by

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How Are You Marketing MPS?

How Are You Marketing MPS?

The Managed Print Services industry is rapidly growing with businesses both large and small getting in on a piece of the pie. Over the past ten years the copier & print industries have converged, leading to innovative products including the multifunction printer. With these industry segments coming together businesses have found it more and more difficult to manage their output devices, which is why managed print services has been rapidly on the rise. By using managed print services, businesses are able to lower overall costs, improve productivity, increase efficiency and reduce burdens on internal staff.

published July 6, 2011 by

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Your Business Card Is Your Image

Your Business Card Is Your Image

Once in a while I have to highlight something that’s just plain fun, though in this case, I also think the information is useful. We all project an image with our business cards, and I’m often surprised how dull many of them are.

published June 10, 2011 by

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Time to Plan for the DMA Show

Time to Plan for the DMA Show

Regardless of our primary business, we’re almost all involved (or should be involved) in direct marketing – to customers, prospects, or even internally to employees. And indeed, many of the things Doc talks about are in support of direct marketing programs at a variety of large and small companies that use printing as an important component of their marketing efforts.

published June 8, 2011 by

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Can You Accredit Sustainability?

Can You Accredit Sustainability?

Apparently yes, at least in the UK where they take their sustainability seriously. Ricoh's unique Sustainability Optimization program, accredited by the British Standards Institution (BSI), helps businesses to improve the efficiency of their document workflows while at the same time taking a carbon-balanced approach to managing information.

published June 6, 2011 by

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Are You Practicing Endpoint Security?

Are You Practicing Endpoint Security?

I’ve raised the issue of document security at the printer or MFP-device level a number of times. There have been some notorious cases out there where security was breached thanks to a wayward hard drive left in an office printer. Sometimes, it’s easy to overlook such details.

published June 3, 2011 by

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More on MPS vs. MDS

More on MPS vs. MDS

With customer pressure to deliver continuous, quantifiable benefits to print and imaging processes, MPS providers and their office product channel partners will need to expand from print device management to also focus on automating document processes and workflows. This means document capture services will play an increasingly important role in MPS by providing front-office document scanning and workflow capabilities from network multifunction devices.

published May 30, 2011 by

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Update on the InfoPrint 5000

Update on the InfoPrint 5000

If you’ve been around the block a few times as Doc has, then you know the InfoPrint 5000 is one of the workhorses of the continuous feed inkjet industry. And more and more, the 5000 and machines like it are being used in targeted marketing.

published May 26, 2011 by

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Managed Print Services in Healthcare

Managed Print Services in Healthcare

When Doc is in the hospital the last thing I want is for my paperwork to get lost or not be up-to-date. The combination of a good MPS program and an EHR strategy seems like a great way to reduce mistakes and save lives.

published May 24, 2011 by

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Going Viral with Document Services

Going Viral with Document Services

Doc’s been pondering the difference between Managed Print Services and Managed Document Services—trying to figure out where one ends and the other begins. So, I was fishing around YouTube and came across an explanation from one major vendor which takes an integrated document approach. Do you have the right information in the right form when you need it?

published May 22, 2011 by

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