Doc -
Always a colleague, never a competitor...
Highlights from the 2011 Asia Pacific MPS Conference
Summary: Running and managing an MPS practice is challenging. The more who don’t understand that, the better for we who do.
Doc generally hates competition, but I make an exception for fellow blogger Greg Walters, who peppers his postings at The Death of the Copier Blog with references to pop culture from many different eras (and mediums). Plus, he’s a Springsteen fan so in Doc’s book that makes him okay.
Well, it seems Greg recently gave a keynote speech at the 2011 Asia Pacific MPS Conference in Sydney, Australia. Doc was otherwise occupied during that event, so didn’t get a chance to hear what Greg had to say. But I found a report over at What They Think on the event and the pearls of wisdom that flowed from Greg’s brain.
In his keynote presentation, Walters focused on several concepts affecting the marketplace:
- Transformation – “From the inside out. Apple transformed by building what they would use, not what the marketing pundits told them to produce.”
- Partnerships and Collaboration – “Advisories will forge new partnerships. OEM to toner re-man, dealer to dealer.”
- The Big Zag, for Today – “Running and managing an MPS practice is challenging. The more who don’t understand that, the better for we who do. Once the ‘P’ is removed, we are left with ‘Managed Services’. If you can run an MPS practice, you can thrive inside an MS.”
- What is your Zag? – “Do you ask instead of tell? Do you attract or do you push MPS? Are you chained to your successful past? What makes you different? You do.”
- The Death of The Copier, Rise of the Originals – The Ultimate Zag. What does the death of the copier mean today? Greg explained, “…now is the time to let go of our past…we cannot move forward tied to the old models…(of) past success…never before have we, as individuals, had the tools and power to be independent…”
Doc says “way to go Greg, you tell ‘em.” And remember, no one asks any questions or looks too long at your face… in the darkness on the edge of town.
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Doc
ZDNet introduces Doc (The DocuMentor), sponsored by RICOH. Through his blog, Doc will educate you about Document Management. So who is Doc? Doc is something of an enigma. He was born to a Russian ballerina and a German electrical engineer who some believe was running covert operations for shadowy corporate interests. Doc grew up in various locations in the United States, although no one seems to know precisely where, least of all Doc. His early schooling was unremarkable except for the time he was caught trying to replace all the mimeograph machines with high-tech color copiers that had mysteriously disappeared from a shipment to Albania. At MIT, he made a name for himself by transforming a large printer into a robot that hunts and eats Roombas. Professionally, he reportedly has seen the insides of more brands, versions, and generations of printer and printer-related hardware than almost anyone. Some say his obsession with paper, printing, and mechanical movement was either started by, or evidenced by, a traumatic childhood episode when he crawled inside an old Xerox 2400 and tried to print himself.
Anyway, Doc has hands on experience with stuff like printer maintenance and fleet management, but his mastery of document management leaves no stone unturned. Important issues like sustainability, security, and regulatory compliance are top of mind for Doc, as are other business technology needs like networking and IT services, making him a true blue IT renaissance man.
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@GregWalters
Thanks, Greg. Doc's a fan, so glad we can co-exist in a friendly manner. Let's hope the field takes off even more in 2012.
Thanks, Greg. Doc's a fan, so glad we can co-exist in a friendly manner. Let's hope the field takes off even more in 2012.
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