Interesting MPS Insight from the State of Washington
Summary: It’s very interesting reading to see what a large organization like the State of Washington thinks about MPS and interesting insight to anyone wanting to do business with the state (or similar-sized organizations).
Doc has been snooping around the Web lately, always on the prowl for interesting information and news on Managed Print Services. Well, he found a very interesting batch of documents on the State of Washington’s website.
First, there is a downloadable PowerPoint presentation on MPS and what it means to the State. And then there is a document that defines MPS and sets up the criteria for vendors.
The three agencies have defined Managed Print Services as follows:
The management discipline of understanding total cost of ownership for an organization’s entire scope of printing resources and using that knowledge to make informed decisions and effective use of all printing resources which includes but is not limited to copiers, printers, faxes, and off-site commercial printing. It is the management of these resources as an asset and employing best practices.
As a service, Managed Print Services is a model in which office printing capability is provided at a fixed cost per copy. This is not an equipment-based contract, but rather a service in which the provider is fully responsible for the required printing functionality.The provider has control over placement of devices and make/model mix, which encourages the least number of devices, as well as the most cost-effective mix of devices. The provider is responsible for preventable downtime such as “toner out”, which ensures peak performance of the print equipment.
It’s very interesting reading to see what a large organization like the State of Washington thinks about MPS and interesting insight to anyone wanting to do business with the state (or similar-sized organizations). The MPS-related materials are a little tricky to find, so best bet is to go to the State’s home page and do a search for “Managed Print Services.” All of the appropriate documents should come up, including a link for downloading the PowerPoint presentation.
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ZDNet introduces Doc (The DocuMentor), sponsored by RICOH. Through his blog, Doc will educate you about Document Management. So who is Doc? Doc is something of an enigma. He was born to a Russian ballerina and a German electrical engineer who some believe was running covert operations for shadowy corporate interests. Doc grew up in various locations in the United States, although no one seems to know precisely where, least of all Doc. His early schooling was unremarkable except for the time he was caught trying to replace all the mimeograph machines with high-tech color copiers that had mysteriously disappeared from a shipment to Albania. At MIT, he made a name for himself by transforming a large printer into a robot that hunts and eats Roombas. Professionally, he reportedly has seen the insides of more brands, versions, and generations of printer and printer-related hardware than almost anyone. Some say his obsession with paper, printing, and mechanical movement was either started by, or evidenced by, a traumatic childhood episode when he crawled inside an old Xerox 2400 and tried to print himself.
Anyway, Doc has hands on experience with stuff like printer maintenance and fleet management, but his mastery of document management leaves no stone unturned. Important issues like sustainability, security, and regulatory compliance are top of mind for Doc, as are other business technology needs like networking and IT services, making him a true blue IT renaissance man.
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