MPS Services for 40,000 Employees

By Doc | November 16, 2011, 7:11am PST

Summary: Cummins is on track to cut printing by an astonishing 36 million pages in just one year, generating a projected annual savings of $2 million. In overall costs, Cummins has seen its expenses drop by 62 percent on a monthly basis. The reduction in annual paper consumption saves the equivalent of 4,000 trees along with a projected greenhouse gas avoidance of 605 metric tons.

Doc ran across an interesting article that highlights an MPS case study at the large diesel engine manufacturer, Cummings.  One look at the enthusiastic results and you’re sure to be convinced that Managed Print Services really are the next big thing.

Cummins has 40,000 employees and global operations throughout 200 countries and territories. With such a vast distribution of locations comes the challenge of selecting, deploying, managing and maintaining technology – even output devices. Its existing fleet of printers, copiers, fax machines and scanners had aged and became prone to breakdowns that were increasing maintenance costs and negatively impacting device reliability and employee productivity. Cummins also wanted to further trim output costs and reduce paper consumption in support of its sustainability initiatives. These business goals became the genesis of a corporate-wide initiative called Print Smart — an aggressive project to optimize and standardize its entire printer fleet globally. Key needs revealed during the evaluation process included:

  • The tracking of consumables – paper and toner.
  • A desire to eliminate abandoned print jobs.
  • Implementation of a consistent user interface for printers worldwide.
  • Insight into employees’ usage habits.
  • Standardized global service.

Cummins is on track to cut printing by an astonishing 36 million pages in just one year, generating a projected annual savings of $2 million. In overall costs, Cummins has seen its expenses drop by 62 percent on a monthly basis. The reduction in annual paper consumption saves the equivalent of 4,000 trees along with a projected greenhouse gas avoidance of 605 metric tons. By managing its use of color, Cummins reined in color printing from 600,000 pages per month to just 225,000, saving an additional $1.5 million annually. The 2,500 printers Cummins previously operated is down by about 16 percent, simplifying maintenance and lowering overall operating cost.

That’s impressive savings. There is a lesson to be learned here for every large company.

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Doc

ZDNet introduces Doc (The DocuMentor), sponsored by RICOH. Through his blog, Doc will educate you about Document Management. So who is Doc? Doc is something of an enigma. He was born to a Russian ballerina and a German electrical engineer who some believe was running covert operations for shadowy corporate interests. Doc grew up in various locations in the United States, although no one seems to know precisely where, least of all Doc. His early schooling was unremarkable except for the time he was caught trying to replace all the mimeograph machines with high-tech color copiers that had mysteriously disappeared from a shipment to Albania. At MIT, he made a name for himself by transforming a large printer into a robot that hunts and eats Roombas. Professionally, he reportedly has seen the insides of more brands, versions, and generations of printer and printer-related hardware than almost anyone. Some say his obsession with paper, printing, and mechanical movement was either started by, or evidenced by, a traumatic childhood episode when he crawled inside an old Xerox 2400 and tried to print himself.

Anyway, Doc has hands on experience with stuff like printer maintenance and fleet management, but his mastery of document management leaves no stone unturned. Important issues like sustainability, security, and regulatory compliance are top of mind for Doc, as are other business technology needs like networking and IT services, making him a true blue IT renaissance man.

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RE: MPS Services for 40,000 Employees
DocuMentor (Doc) 27th Jan
@bigem_1
Thanks for pointing out the vendor ??? Doc should have mentioned it was Lexmark who was responsible for this implementation.
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You may not know this Doc, but Lexmark implemented this MPS strategy for Cummins, helping them realize this dramatic savings.
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RE: MPS Services for 40,000 Employees
DocuMentor (Doc) 27th Jan
@bigem_1
Thanks for pointing out the vendor ??? Doc should have mentioned it was Lexmark who was responsible for this implementation.
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lets see....600K/mo. color down to 225K/mo. color = $1.5 million savings? That comes to 33 cents per page savings....must have been a pretty expensive color enviroment...who was the previous vendor that sold 33 cents color????

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