MPS To Grow Says New Study
Summary: Among IT firms surveyed by CompTIA that currently offer a managed print services solution, eight in ten anticipate year-over-year revenue growth, with 22 percent of firms expecting significant growth and 58 percent, moderate growth.
Doc knows that with demand for workplace printing expected to grow or stay at current levels for the foreseeable future, more organizations are taking a closer look at managed print services. Well, now we have some proof according to a new study by CompTIA, the non-profit trade association for the information technology (IT) industry.
Though four out of five firms surveyed by CompTIA say becoming a “paperless office” is a priority for them, the reality is that printing is embedded in day-to-day operations. Printing occurs daily at nearly 75 percent of offices. When the time frame is expanded to a few days per week, there is near universal use of printing facilities, according to the CompTIA study Examining the Print and Document Management Market.
In the CompTIA survey of 400 IT and business executives involved in print and document management for their organizations, firms give high marks for printing functionality, but many would like to see improvements in the area of maintenance and management to achieve greater uptime rates.
Approximately 50 percent of large firms (over 500 employees) report using the managed print service model in some capacity, compared to 20 percent for small firms (under 100 employees).
Of those companies not currently using managed print services, 35 percent expect to definitely or probably consider adoption over the next 12 months. The elements of managed print services that most resonate with customers include lower total cost of ownership and a means to more consistent and reliable print and document management.
Among IT firms surveyed by CompTIA that currently offer a managed print services solution, eight in ten anticipate year-over-year revenue growth, with 22 percent of firms expecting significant growth and 58 percent, moderate growth.
The CompTIA study also suggests that many IT firms are utilizing a hybrid approach in this emerging opportunity, offering managed print services as one selection in a range of business lines. Just 6 percent of respondents identified themselves as dedicated managed print service providers, though more than half of firms claim to offer managed print services.
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ZDNet introduces Doc (The DocuMentor), sponsored by RICOH. Through his blog, Doc will educate you about Document Management. So who is Doc? Doc is something of an enigma. He was born to a Russian ballerina and a German electrical engineer who some believe was running covert operations for shadowy corporate interests. Doc grew up in various locations in the United States, although no one seems to know precisely where, least of all Doc. His early schooling was unremarkable except for the time he was caught trying to replace all the mimeograph machines with high-tech color copiers that had mysteriously disappeared from a shipment to Albania. At MIT, he made a name for himself by transforming a large printer into a robot that hunts and eats Roombas. Professionally, he reportedly has seen the insides of more brands, versions, and generations of printer and printer-related hardware than almost anyone. Some say his obsession with paper, printing, and mechanical movement was either started by, or evidenced by, a traumatic childhood episode when he crawled inside an old Xerox 2400 and tried to print himself.
Anyway, Doc has hands on experience with stuff like printer maintenance and fleet management, but his mastery of document management leaves no stone unturned. Important issues like sustainability, security, and regulatory compliance are top of mind for Doc, as are other business technology needs like networking and IT services, making him a true blue IT renaissance man.
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