Printing Insight from Gartner, and all About SDO
Summary: SDO cuts publishing costs by as much as 40 percent, while retaining customers and growing revenue.
Lai-Ling Lam, an analyst with Gartner, recently penned an interesting article in Australia’s ARN magazine. Doc has a lot of respect for Gartner, and this time around I learned about something new – strategic document outsourcing (SDO).
Gartner anticipates several technologies will have a significant impact in the next two years:
- Media tablets will accelerate the viewing of documents on screen and decrease the need for printing, putting pressure on print technology providers’ traditional business models.
- E-book readers facilitate screen-based reading of books and periodicals for a large and growing market of consumers who want to read on formats other than paper.
- High-speed color inkjet printing produces compelling communications at high speeds, with low cost and increased response rates and revenue.
- Print/mail business continuity and disaster recovery enable any enterprise to continue producing and shipping the physical documents needed for generating sales and collecting payments when the primary operation responsible for the work is incapacitated.
- SDO cuts publishing costs by as much as 40 per cent, while retaining customers and growing revenue.
Doc’s glad to have another acronym to add to the mix. We don’t have enough acronyms already.
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Doc
ZDNet introduces Doc (The DocuMentor), sponsored by RICOH. Through his blog, Doc will educate you about Document Management. So who is Doc? Doc is something of an enigma. He was born to a Russian ballerina and a German electrical engineer who some believe was running covert operations for shadowy corporate interests. Doc grew up in various locations in the United States, although no one seems to know precisely where, least of all Doc. His early schooling was unremarkable except for the time he was caught trying to replace all the mimeograph machines with high-tech color copiers that had mysteriously disappeared from a shipment to Albania. At MIT, he made a name for himself by transforming a large printer into a robot that hunts and eats Roombas. Professionally, he reportedly has seen the insides of more brands, versions, and generations of printer and printer-related hardware than almost anyone. Some say his obsession with paper, printing, and mechanical movement was either started by, or evidenced by, a traumatic childhood episode when he crawled inside an old Xerox 2400 and tried to print himself.
Anyway, Doc has hands on experience with stuff like printer maintenance and fleet management, but his mastery of document management leaves no stone unturned. Important issues like sustainability, security, and regulatory compliance are top of mind for Doc, as are other business technology needs like networking and IT services, making him a true blue IT renaissance man.
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