Overcoming the laptop wall

Summary: Yesterday, I asked for input on university IT issues and received several emails, Tweets, and talkbacks. The first email in my inbox was about the laptop wall with which so many lecturers are confronted at universities.

Yesterday, I asked for input on university IT issues and received several emails, Tweets, and talkbacks. The first email in my inbox was about the laptop wall with which so many lecturers are confronted at universities. Since this brings up a whole host of issues, I'd actually like to start a series on it. For now, my take, with a few thoughts from my emailer for good measure.

I'm actually at a meeting today of the X2 Advisory Council. This is a group of users and administrators that our SIS vendor brings together to help establish priorities, consider the product roadmap, and provide additional feedback. Guess what I'm bringing to the meeting? A laptop. So is everyone else. In fact, here I am, sitting around a conference table, eating the free breakfast, and typing a blog about laptop walls.

At least I'm not on Facebook like most college kids in a lecture. I'm also checking email from the office and working on high school scheduling as I attend this meeting, so I'm being productive, but at times I'm not fully engaged. I'm disciplined enough to close up my laptop when it's time to focus. So are all of the other professionals here. Such is not the case for the average college student.

As my emailer pointed out,

... too many of them are using them for social purposes, working on other 'homework' or distraction. I'd be tempted to let them pay no attention and take their own chances, but these behaviors are disrespectful and more importantly distracting to those who can also see their screens.

She's right: unlike in a K-12 setting where software is commonly used to limit non-class-related work, college students are (appropriately) far more latitude. Again, she notes,

...the occasional student is using their laptop to take notes or other activity related to class (I've had a few that do google or find out answers to questions raised in class or offer enriching information).

The key word, of course, is occasional. So do you just ban them? I don't think so. Although my emailer suggested that students need to improve their handwriting anyway, I'm inclined to disagree on that point. Students (whether primary, secondary, or post-secondary) need to be able to quickly take notes on a computer, grab relevant information from the web, and be able to use those notes later.

Killing WiFi would help with the social/distraction piece, but plenty of student would just get a mobile broadband card and wouldn't be able to link to relevant information either.

The alternative is finding a way in lectures to make the laptops tools of engagement. Using them as interactive response tools or projecting a discussion or Twitter feed from the class can at least put the laptops to use and distract from Facebook. Content filtering (perhaps in effect during class hours) could also be effective, but obviously puts a damper on students (unfairly?) who aren't in class.

What's the solution here? Has anyone encountered anything that has worked well? Students, weigh in here, too: what's fair? Obviously lectures should be times when students are listening to and, potentially, interacting with their instructors. What is the best way to facilitate this in the context of the laptop wall?

Topics: Hardware, Laptops, Mobility

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41 comments
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  • Seems fairly simple

    In my opinion, either:

    Construct the firewall and proxy services of the university properly so that the wireless network that students can connect to is tightly limited on what websites they can access, or potentially only the intranet. Only allow full inet access to hard wired connections.

    OR disallow all inet access to laptops, I don't think people are really that willing to pay fairly high costs to use mobile broadband, it's not very cheap.
    louiswu
    • Depending on the campus you could...

      ...have public areas, Halls of Residence etc on one unrestricted WiFi network. Then you could have lecture theartres and classrooms on a more restricted network that only allows you access to what ever is deemed necessary for work.
      DevJonny
      • Neither of those solutions will work.

        I would just have my daddy buy a 3g card or use my phone to jack into the internet when in a restricted area.
        Been_Done_Before
        • Phone is way too slow on todays Flash heavy web and ...

          ...if the parents of students are going to fork out for 3G cards then they should know who to blame when they fail or drop out. But yer 3G cards could be an issue, but most students who aren't going through Uni on their parents pound won't be able to afford one plus everything else they pay for things like rent, bills (mobile/utilities/etc), food, tuition, pub.
          DevJonny
        • 3G not needed sometimes

          On even small campuses, there are often a few different wifi networks available, and if you are teaching in a class near a library or student center, your students can have a choice of networks to log onto. In addition, as a professor, my bigger problem is with cell phones (mainly texting) than with computers. With a computer, when two or three students show an unusual interest in one students screen, I tell the student to knock it off, and if it happens again, I tell the student to shut off the laptop. Only on one occasion did I actally tell a student they could not bring a laptop to class anymore, because of repeated problems. Most students who bring in laptops in my classes are being reasonable, and I do not mind an occassional discrete email check or tweet.

          Cell phones are an entirely different matter for a different column and rant.
          Citizen Gkar
  • How about letting them fail or just ignore them.

    Its up to the teacher to make an example if he/she wishes.

    You are in college, you are an adult, they are not your babysitter.

    How about personal responsibility. I know its a tough topic in this increasingly socialistic thinking society, but sometimes, you have to let people fail on their own. Most will learn from the mistake and grow up.

    If you try to control everything around you, you will end up being controlled.
    Been_Done_Before
    • A pipe dream...

      The socialistic thinking BREEDS like crazy in the college world. Expecting them to actually accept responsibility (although I fully agree they need to) would be tough. Additionally, its not only the fact that these kids are paying (or daddy is) to be there and should be paying attention, but the fact that they are doing things not related to the class is just rude. Manners regarding technology should be one of the first classes every kid takes (maybe even in high school) - laptops, phones, and other items of tech are getting wildly misused and disturbing.
      JT82
      • I disagree on the rudeness

        Well, mostly anyway. What line of work are you
        in? Is it a service industry? I worked sales
        for a couple years in high school and I've done
        consulting work when I was an undergraduate AND
        I've taught university courses (like, taught-
        taught, not TA-tuaght). The way I see it, the
        students are paying to be there, the professors
        are employed to teach. The consumer has the
        right to do what they will (within legal
        restrictiions) with the product they buy. When
        I was a consultant, if my client took forever
        deciding what they wanted to do, just chatted
        with me, whatever, I didn't care. Were they
        "wasting my time"? Maybe, but they were paying
        me. They bought my time at a rate equal to me
        doing work. If they waste it, I'm still
        getting compensated. Professors (college level
        and above only) are hired by the students. The
        students are the consumers, they have the right
        to do what they want with the lecture. As long
        as they don't impede other student's abilities
        to learn and digest the information by talking
        or bringing babies to class the professor has
        no right to complain about it being rude
        behavior. They're not the consumer, the
        student is.

        I once had a very brilliant professor make two
        very stupid remarks. The first was that life
        just got busier outside of school (last I
        checked, none of my jobs [other than teaching]
        have had "homework" or "tests" that I needed to
        worry about once I got home). The other was
        that students are the worst consumers because
        they want the least for their money (they don't
        want to have classes, homework or tests but
        they're paying to learn). The problem with
        that idea is that the more proliferated
        "higher" education becomes the less it is about
        education and the more it becomes about just
        having a degree.

        Maybe the real problem is that they way we
        educate people is becoming outdated as we have
        more and more raw information available at our
        fingertips. Literally.
        p0figster
        • Your professor was right

          and your post is an example of the entitlement and narcissism that is endemic to your generation. Your idea that students are paying for a product and should get to do whatever they want is erroneous. If you are that disengaged, then just do not show up, because it is distracting to professors and other students, and it is just rude. I would hope your parents at least raised you with manners. Obviously you have never read Plato or Montaigne - go ahead, look them up on wikipedia.
          Citizen Gkar
    • I agree.

      My fluid mechanics professor told us on day one, either pay attention to him in class or don't come. To quote him, "You are adults. If you think you need to be somewhere else more important than my class, so be it. But if you are here, you better damn well be paying attention to what I have to say." By the way, there was no way most students would pass the course if they missed to many classes.

      They're not in high school any more, time to grow up.
      pmcgrath@...
      • Time To Grow-Up

        College should be a place where student grow-up, they should learn that paying attention will get you a better grade for every class. If you have more important stuff to do than the class you are sitting in then go take care of it. Hopefully, teachers and students will learn what really works for using technology in classroom.
        eshinaultsr
    • Well Said

      I couldn't agree with you more. Enough playing around. Each student should either make it or break it based on their own efforts - the babysitter has left the building!
      teknicalservices
    • Also, respect their time.

      The one thing I hated to hear the most from a professor when I was in College was a rant about how important attendance was to your grade in their class. This was always a great predictor that class time was destined to be wasted; these profs knew they weren't adding any value, so they had to threaten you to get you to show up.

      So, yes, let them fail. But also make sure you are using their time wisely if they show up. I'm not sure if this is common practice now, but I think they should post their slides prior to class so students can print them out and take notes right on the hard copy.
      enduser_z
      • Slide posting

        That's what most professors do on the graduate level. Can't understand why undergraduate professors don't.
        NCWeber
  • RE: Overcoming the laptop wall

    The thing that schools really need to start using is an application firewall. A very good solution to this issue is a newer company called Palo Alto Networks. Their firewall can block web based applications like facebook or myspace and can even just simply block facebook chat if schools or companies that it was to chatty. The box also has bandwidth shaping and your classic website filtering as well but we all know that kids know how to get around web filtering.
    drewitz@...
  • I think the solution is the exams.

    When I was in University (stone age), you had the option to doodle, play with your graphing calculator, sleep, whatever "distraction" you wanted. Cut off WiFi, they'll just play a game if so inclined (talking post graduate here, not K-12 as the story is about that).

    Guess what, those people generally failed, or at best took summer school. If the tests are not "dumbed down" (bell curve getting easier and easier), well, they learn a life lesson. I ran across this issue at my old alma matter. One year, 2/3 first year university students failed Physics I in Engineering (aside, that was one tough "weeder" course). There was a hue and cry from parents to "bell curve" the results and make 2/3's pass.

    The University refused, on the grounds that "If we dumb down to match students inabiltiies, 100% of our graduates become marginalized). When the students who worked and passed and common sense took over from the "we can't let them fail" crowd, the issue quickly died.

    Leave the exams the same, hard, let students do what some have always done, slack off and fail, learning (sometimes) their first real hard life lesson, if you want something, work for it, if you don't work for it, you fail.

    TripleII

    P.S. the method of slacking off may have gone high tech and maybe easier/more enjoyable, but it's been happening since post secondary education started.
    TripleII-21189418044173169409978279405827
    • Oh boy

      do I agree with you there. When I was in school I used as much page space on diagrams as on text in virtually all of my classes. aside from the tablets, diagrams are a monster for a laptop to capture, especially along with the pertinent text.
      don3605
    • I agree

      The first few months in college I was guilty of some serious slacking, cutting class or reading Tolkien during lectures. Barely making passing grade in the first internal tests convinced me to quit fooling around and get my act together. There were others who didn't learn right away though, and they flunked the year and learned the hard way.

      Give the kids the freedom to choose- slacking off or good grades. And use frequent tests to drive the message home.

      balaknair
  • This is a non-issue

    In secondary schools we have a certain obligation to "force" students to learn because they are in school by requirement and not necessarily by choice. Once you graduate, the responsibility is yours. The lecturers' responsibility is to present the material in an understandable and hopefully engaging manner. The students' responsibility to absorb that material in the way best suited to their learning style. They'll learn pretty soon that paying half-attention results in half-learning. If they can't control their attention span by the time they get to college maybe they should not be there.
    kferraro@...
  • RE: Overcoming the laptop wall

    there is a certain Darwinian selection which goes on when the students spend their time goofing around on Facebook etc. I suspect we do not see them very long and they drop out of the collegiate gene pool. I am sad to say that it does catch some borderline students who historically, for want of anything else to do, would have been forced to pay attention. It is much like the argument around audio and video capture of lectures. Essentially it plays in to the worst characteristics of undergrads when it allows them to not come to lectures and, theoretically, experience the lecture later- often later never comes.
    wainmanb@...