Stop bashing social networks

Summary: First it was privacy concerns (not that they've gone away, but they aren't front page on Google News anymore). Now, apparently, social networks, like every other bit of technology young people embrace, rot our minds.

First it was privacy concerns (not that they've gone away, but they aren't front page on Google News anymore). Now, apparently, social networks, like every other bit of technology young people embrace, rot our minds. ZDNet's Andrew Nusca summarized the report out of the UK well, finally asking, "Will Facebook infantilize the human mind?"

The key statement from the article (quoted lots of places, but worth requoting here) goes like this:

Social network sites risk infantilising the mid-21st century mind, leaving it characterised by short attention spans, sensationalism, inability to empathise and a shaky sense of identity, according to a leading neuroscientist...She told the House of Lords that children's experiences on social networking sites "are devoid of cohesive narrative and long-term significance.

OK, hang on there. Isn't this the whole point of what we're teaching (or at least trying to teach) our students in a Web-driven world? We want them to sort the wheat from the chaff and find deeper meaning in the many streams of data widely available to them.

More importantly, we have to recognize that the way people (young, old, and in between) are communicating is evolving rapidly. Ten years ago, Twitter didn't exist, cell phones weren't ubiquitous, and email was recently crowned king of business communications. Yet as Sarah Lacy over at TechCrunch (via the Washington Post) points out,

We no longer "go to the Internet" to interact with some shadowy user name where we pretend to be someone we're not. Ok, maybe people on Second Life do. But sites like Facebook and Twitter are more about extending your real identity and relationships online.

For kids, MySpace, Facebook, and even just IM are certainly about creating an online identity, but are much more simply about talking to each other. Remember when 3-way calling and call waiting were a big deal? Screw call waiting. Now kids can have synchronous or asynchronous, private or shared, in-depth conversations with all of their friends at once. Remarkably, they manage the data quite well.

I take serious exception with "Lady Greenfield," the professor of synaptic pharmacology at Lincoln College, Oxford, who delivered the report. Will the way we communicate and even think about communication be radically different in 20 years? Probably. Most of my generation thought IRC was pretty cool in college, so you bet communication is going to evolve.

We're going to evolve with it, though. Social networks (and social media in general) enable communication that can be as deep, shallow, broad, or specific as we might want. Businesses are using social media to reach new audiences, build knowledge bases, train users, and enable cross-team collaboration like never before. Schools can do the same, while kids will continue to be kids and talk to each other, even if it isn't "tying up the phone line" like we used to do.

I wrote a post yesterday on my personal blog about Twitter and its communication role in my life ("Why don't you just read Dad's Twitter feed?"). Twitter is just one tool out of many that have or will emerge in a Web 2.0 world. Want to do some useful research, Lady Greenfield? How about developing curricula around social media that teaches students to derive the maximum utility (as well as maximum socialization, since they seem to have mastered that already) out of these remarkably rich tools? How about building educational models that exploit social media for content delivery and student collaboration? Enough with the sky-is-falling-social-media-rots-your-brain nonsense.

Topics: Social Enterprise, Collaboration, Networking

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51 comments
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  • Why the commotion?

    The guy was on BBC 2's Newsnight and it was pretty obvious to me, that he's one of those types who would demonise computer games as the catalyst for violent behaviour.

    Although it was pointed out to him by another guest, that his evidence didn't reveal positive aspects of social networking, only the bits that enforced his own views.

    I personally can't see the value in social networking for myself. But that's just me, and it's none of my business what others do with their lives.

    There is some genuine concern about class 2 diabetes on the increase, due to a sedentary lifestyle. So he's just pointing out something that definitely is happening to children and adults alike.
    Custard_over_2x_Pie
    • On another blog on ZDNet

      ( http://blogs.zdnet.com/BTL/?p=13602 )
      there was mention that 20-somethings are the most highly targeted group for fraud based on identity theft. Someone mentioned that this group may be most likely to report it, but I agree with what another poster, IT_Guy_z said:
      [i] "This is also probably the majority of people who use social networking sites. Any correlation? Most likely. Putting one's personal information out in cyberspace, for all the world to see, is an open invitation for someone to use it against you."[/i]
      914four
  • It's Already Begun

    As a business owner, I've noticed a deterioration in the quality of e-mails coming from younger customers, who don't seem to realize how unprofessional it is to use their jargonish, poorly-expressed, uncapitalized communications in a business environment. They may not be they're less intelligent because of their social networking background, but their communication skills certainly make them come across that way.
    dsuden
    • Confused...

      Please slow down when you post. You seem to have left a few words laying around in your brain instead of typing them in. err...you just made your point...umm.. pointless.

      I never agree with Christopher Dawson. Most of the time his love of all things Linux makes me cringe. With that said.. he is spot on with this article. Great insight Chris.
      condelirios
    • Well it's not long till...

      teh dude gets pwned!

      Techwiz2000
      http://hooahtech.blogspot.com/
      techwiz2000@...
    • I agree

      LOL IMHO %h&t needs to go. When i get crap like that it goes to the trash.
      MLHACK
      • Sorry Chris...I'm not buying the argument.

        If one is old enough to remember when there were no cellular telephones, personal computers, and social networking, and I dare say 90 percent of the posters here do not fall into that category, people actually had to know how to read, write and speak their chosen language PROPERLY. No acronyms, no Ebonics, and no cute little emoticons.

        Knowing how to use language correctly should be one?s first priority. There has been a systematic decline in the proper use of the English language, in particular, for decades. People?s laziness in not using the language correctly only goes to make them look unintelligent, and/or lazy.

        Jerry Yang, recently of Yahoo! fame, could be a poster child for how NOT to compose a memorandum. Having seen many of his posted here at ZDNet, I was appalled at his constant lack capitalization, and punctuation. For a CEO to write the way he does, and I assume he still does, is pure laziness, and a disgrace, as well as exhibiting poor leadership. And where is he now?

        I work in a major university, and the vast majority of the students are clueless when it comes to sentence structure, punctuation and grammar. It is pitiful to see their compositions.

        Social networking sites, and especially text messaging, is only helping to further the decline of the communication skills people need to communicate on an intelligent level with members of their own species. And then there are the verbal skills, which most folks under fifty are sorely lacking in. But that is another matter altogether.

        Mark-Twain
        • We Can't Blame

          We can't blame the social networking sites for all of the issues revolving around language today. Ebonoics and Phonics have been introduced into our school systems as acceptable teaching. This along with the lack of guidence from the intructors of the school systems, as well as government interference has put proper language usage to the back burner. In order for the kids to communicate properly, the school systems and parents need to take the time to teach them properly.
          mburton325
          • Except that some parents are equally poor at communication

            so they're perpetuating the problem, by being terrible role models for their kids.

            Custard_over_2x_Pie
          • Try coaching a youth sports team these days...

            I have been coaching youth between 10-16 for almost 20 years now. The attention span and the ability to focus for more than a few minutes on anything more complex than a text message is seriously harming our youth. Here's an example of an email I just received from a 14-year-old girl who is getting 90%+ in school.
            ------------------------------
            Hey Coach!!!

            hi Mik e,

            soory about the late emial but i cannot come tonight cuz parents think is it best as io just finished playing a volleyball and just got home now . sorry i couldnt be there :)

            ---------------------------------------
            At least she capitalized my name!! This is about the norm for communication skills from these kids! The parents and school system don't stand a chance given that there are probably 2000 poorly formed text messages sent for every proper essay written for school.
            M.W.H.
          • Message looks like...

            That message looks like it was sent from a phone with a number pad.

            I think the big question raised by error-riddled ecorrespondence is whether the general populous will ever view such messages as pure content. I'm completing a master's in English and I work in print journalism, so I'm no stranger to stringent copyediting and the merits of clean writing. But if you got this girl's point, what's the real problem here?

            I think messy emails and texts automatically get filtered through our class hierarchy of education/competition/worthiness etc. Does this really need to happen? Probably not.

            But if opinions don't change fast, teens need to be told their workplace success will partially depend on proper email etiquette. Students will need to correspond via email with teachers and receive grades for email content to break bad habits and refine their internet communication skills.

            Should good writing skills be portable between venues? Yes, and they are for many students. But is it fair to require all students to make these leaps themselves if their future will be affected by mastery of these skills? I don't think so.
            goldston
        • It's not the end of language, it's just a new medium

          Like you, M-T, I'm old enough to... well, let's just leave it at that.
          As a 50-something writer who makes a living in the world of corporate communications, I've seen transition after transition after transition in the way business people communicate between themselves and their customers.
          Not so long ago (surely the equivocating sign of a greybeard) companies were actually paying consultants to train their people to write bulletpoint memos so they could communicate big ideas or complex messages within the confines of a single page of paper.
          Then it became email training, so the same workers could transition from the single-page paper memo to a single-screen, no-scroll email.
          Now email communication has evolved into Facebook, and Facebook is in the process of giving way to Twitter. You and I may be saying WTF, but let's admit that we're no longer active participants in this evolution.
          I'm sure our grandparents and great-grandparents felt the same sense of being left behind when the telegram replaced the letter and the telephone replaced the telegram. And you and I saw it when the fax replaced the teletype.
          But last time I checked, long-form communications such as newspapers and books were still being published and distributed, in paper and electrons.
          As an educator who can communicate with students on a face-to-face basis (the most powerful form of all human communication, and the only one that can trigger physically overwhelming emotions such as love and anger) you have a great opportunity to help your students master and define the ?new? media for their benefit. But not until you let go of the idea that your students have been rendered brainless.
          They?re young, easily influenced and struggling to find ways express big ideas and emotions in miniscule spaces.
          You need to step down from your ivory tower and understand their communication media. But most importantly, you need to give them the courage to define these media; to understand how to choose media that let them express nuances such as tone and colour; and to realize that a thoughtful response is theirs to own and not someone else?s to demand.
          Together ? you and me, your students, and my 17-to-22-year-old kids ? will keep the language alive. Parts of it will be jettisoned and relegated to history (with apologies to Chaucer) but the rest will grow as a living language.
          Methinks you doth protest too much.
          MagicBram
  • RE: Stop bashing social networks

    I think that you have, to a certain extent, proved Lady Greenfield has a point. You say "we want them to sort the wheat from the chaff and find deeper meaning in the many streams of data widely available to them". Perhaps you can provide a better example by examining what Lady Greenfield said, rather than someone's commentary on what she said.

    Her specialty is "physiology of the brain" and her comments are mainly to do with how we learn, and particularly how young brains are wired through the process of learning. Her basic point is that the wiring of the brain is hugely influenced by a person's early years and there is no doubt that with the mass of transient information to be processed these days young kids spend much less time on each task than they used to. This might well lead to changes in young brains that we might not have expected. As she herself says, this needs more investigation.

    The rapid dismissive response by many bloggers before examining her arguments in detail just show how speed of reply is valued over a well thought out argument. If this is not indicative of the web (everyone wnats to be the first to comment because otherwise it will be yesterday's news) then I don't know what is.
    mishac
    • Back when the written word first replaced the spoken word . . .

      , that would have been about 500 or so BC, there was much concern about how it would affect communications. I suspect that if most of them came back to life, they would say something like this. ?I told you so. Look at how bad things have become.?

      Well, maybe. But I suspect that most of us, given the options, would rather be here than there. I expect that we will adjust.

      BTW, uh, I mean, by the way, this was written in MS Word, spell checked, and copied.

      Ken
      cor412@...
    • A Red Herring

      I agree with that statement! Think through things before applying fingers to keyboard, please?!

      This argument suggests but one of the insidious realities inherent in the world of social networks. Another is the sale personal information to third parties, while the industry lies, bold faced, to its clientele. This was/is the stated business model of a large number of these sites seeking financial underwriting.

      There is also the aspect in which corporations (and government agencies) are using engines to prune data from these sites to use for all kinds of direct marketing campaigns, customer evaluation, etc. Oh yes, and let's not forget the use of this data by some for exclusionary employment tactics based on everything from someone bragging about doing something stupid (getting drunk at a ballgame, or worse) to judging them on their appearance, politics, age, race, etc.

      These sites "seem" harmless and fun but I assure you they are not nearly as benign as they appear.

      Maybe people should stop bashing them...just as soon as they clean up their act.
      emcauley
    • Really, this quote is bizarre!

      "I take serious exception with 'Lady Greenfield,' the professor of synaptic pharmacology at Lincoln College, Oxford, who delivered the report."

      You take "serious exception?!" Based on what? All of your years in the study of neuroscience?! For goodness sakes man, the woman is a professor of synaptic pharmacology at Oxford. She certainly is a credible source. Aren't you overstepping your expertise, just a bit (read: wildly overstepping)? In order to "seriously disagree" you'd have to have some background in the field, wouldn't you?

      Frankly, your statement seems to validate her point.
      emcauley
  • Workshops have begun for all ages at all popular venues.

    Problem solved Mr. Dawson.
    Gillman_Zorgam
    • You know, there are some of us who really don't give a rat's a$$...

      ...about ANY social networking sites. Really.
      IT_Guy_z
  • RE: Stop bashing social networks

    Before we can "sort out the wheat from the chaff" we first need to learn to differentiate from the two. So pick up a book & read. We can start here...

    http://www.literatureclassics.com/browselinks.asp

    & take off from there....

    pvan364
  • RE: Stop bashing social networks

    It is interesting to note that no one seems to address the issue that whatever is stored on a network somewhere can someday be used by whomever, including the government.

    When the Germans first invaded my home country, the first thing they did was to collect all the paperwork stored at the different public and governmental archives.

    Is anyone not realizing how easy it would be today to get information about anyone?

    The internet is a great tool for research, information, etc. Recommend that people consider the lack of privacy on this medium and remember the old warning - if you do not wish to have informartion published about yourself or someone else in a newspaper, don't put it on the web.

    Have a great day.
    Flying_Dutchman