ZDNet Education

Christopher Dawson

The virtual classroom comes of age

By | November 15, 2010, 9:22pm PST

Summary: Virtual classrooms aren’t just for distance education; they’re game changers for in-class interaction and out-of-class extended learning.

When the Adobe Education team demoed their Connect 8 online meeting software, I was, to put it mildly, impressed. A great business application also happened to be an awesome educational tool. Then, the folks at WizIQ gave me a demo the other day of their own virtual classroom software which shared many of the useful features in Connect but was highly competitive in terms of price and was specifically designed around the idea of classroom. I’ll be taking them head-to-head very soon, but suffice to say, both have some incredibly compelling use cases. However, until you actually see how they can change the student experience, it’s hard to appreciate just how powerful these tools really are.

A former student sent me a message tonight asking for help with her college physics homework. We bounced back and forth via IM with me sending her hints, key formulas, and answers to specific questions while she and a friend worked together in her dorm room on the homework. It was helpful, but this was physics. There are few subjects in this world that beg for diagrams and a whiteboard more than physics.

So I suggested that I set up a virtual class and we work through some more problems together online. I tried to be cavalier about the whole thing - this was, after all, a former student. Truth be told, I’d only used WizIQ and Connect in very controlled settings to just learn the basic functionality and really begin envisioning how I could use them in the classroom since, outside of the distance education realm (particularly in graduate education), they’re relatively uncommon in mainstream educational settings.

No time like the present, though, right? So I quickly scheduled an impromptu class in WizIQ, fired off the invitation, and, one Flash update on her computer later, we could see and hear each other, IM, and interact on a shared whiteboard. The whole process took 10 minutes, but would have been 5 without the Flash update and some initial confusion over how to enable their audio and video.

Next: A picture may be worth a thousand words, but a shared whiteboard is at least a novella »

Topics

Chris Dawson is a freelance writer and consultant with years of experience in educational technology and web-based systems. In 2011, he became the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network SaaS provider.

Disclosure

Christopher Dawson

Christopher Dawson is the Vice President of Marketing for WizIQ, Inc., by day and a freelance writer and educational technology consultant by night. Well, most of his colleagues at WizIQ are based in India, so really he's working with them whenever he can stay awake. He has worked for his local school district as a teacher and technology director, for the Johns Hopkins University School of Public Health, and for Biogen, Inc. (now Biogen-IDEC, Inc.). He has also consulted with STATNet and Cytyc Corporation and retains close ties with X2 Development Corporation (now owned by Follett Software, the supplier of the student information system he administered for several years). Follett is paying him a monthly honorarium to act as a presenter for their "SIS Voices for Student Achievement" community (he produces occasional blog posts and hosts a monthly webinar on the use of student information systems to inform data-driven instruction and school-wide change. He regularly purchases and/or recommends Dell hardware. This is because Dell makes good hardware and has truly committed itself to education in innovative ways, particularly with their "Connected Classroom" initiative. It isn't because he has dealings with the company through his role at WizIQ (which he does) or because they have provided him with long-term loans of a variety of equipment for in-depth testing (which they have). Intel (reference designer for the Classmate PCs he has implemented in his local schools) has provided him with long-term loans of Classmate PCs for testing, as have Dell and Lenovo with their educational offerings. He may report on any of these companies as his experiences with them have direct bearing on educational technology; positive reports are not necessarily an endorsement and he receives no direct financial compensation from these companies or any others. Intel paid all expenses for his attendance at the 2009 Intel Classmate PC Ecosystem Summit which he attended as the sole representative of the technology press. He was invited to attend in 2010 but his wife would have killed him if he spent 3 days in Vegas geeking out and left her home alone with a new baby. Acer provided him with a 50% discount on an Aspire One netbook in early 2009 after he tested it for 30 days through their educational seed program. He liked the netbook at the time but it has since broken and sits unused in his office. Canonical sent him Ubuntu lanyards, t-shirts, and mousepads for his kids. He stole one of the lanyards and proudly hangs his keys from it and occasionally features his 8-year old wearing an oversized Ubuntu t-shirt on his Facebook profile. Gunnar Optiks sent him a pair of computer glasses to evaluate for a holiday gift guide. He is wearing them now as he types this because they never asked for them back and they rock out loud. Seriously - they work brilliantly and make it much easier to spend 20 hours a day staring at an LCD. If they ever asked for them back, he would fork over the $99 and buy a pair. Microsoft gave him 2 free copies of Office 2010 professional, a desktop clock, and a useless book on Office 2010 when he attended the launch of Office/Sharepoint 2010. He occasionally uses the SharePoint lanyard they gave him instead of the Ubuntu lanyard for his keys, but feels dirty afterwards. Adobe provided him with a pre-release version of the CS5 Master Collection for evaluation and ultimately provided a full, licensed copy for ongoing testing of educational applications of this admittedly expensive software. Like the Gunnars, if the license expires or they come out with CS6, he'd actually go out and buy it himself. Which is saying something, because he's actually pretty cheap. Any other companies wishing to send him cool things to evaluate, wear, or otherwise adorn his kids are more than welcome to; he promises to disclose it here if he keeps any of the stuff. Finally, because WizIQ is a virtual classroom and learning network provider, Chris, as VP of Marketing, frequently interacts with, seeks out deals with, and directly or indirectly competes with a whole lot of LMS, SIS, and other Education 2.0 companies. In general, he'll limit his reporting about these companies to news that does not impact his relationship with them or with WizIQ. If he reports on them, it's because what they are doing is newsworthy or worth the attention of his readers and not because he's trying to broker some deal, damage competition, or otherwise advance his position in his day job. LMS and SIS companies, along with other online learning communities, are a pretty important part of Ed Tech. If he stops reporting on them completely, there won't be a whole lot left. He'll be sure to call out any overt conflicts of interest if they are unavoidable. Finally, Follett Software Company pays him a little tiny honorarium every month to present on their SIS Voices webinars and to write the occasional blog or discussion thread for them. Since Follett recently bought X2 (maker of an awesome web-based SIS that Chris just happened to have used, served in advisory groups for, and frequently reported on), this is probably also worth disclosing.

Biography

Christopher Dawson

Christopher Dawson grew up in Seattle, back in the days of pre-antitrust Microsoft, coffeeshops owned by something other than Starbucks, and really loud, inarticulate music. He escaped to the right coast in the early 90's and received a degree in Information Systems from Johns Hopkins University. While there, he began a career in health and educational information systems, with a focus on clinical trials and related statistical programming and database modeling. This focus led him to several positions at Johns Hopkins, a couple-year stint in private industry, teaching high school math and technology, and 2 years as the technology director for his local school district. Most recently, he started his own consulting business and is now the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network provider. He lives with his wife, five kids (yes, 5), 2 dogs, and a hateful cat in a small town in north-central Massachusetts. Although he is no longer teaching, his roles with WizIQ and ZDNet allow him to continue helping students and teachers add value to education with technology rather than merely adding to the bottom line.

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RE: The virtual classroom comes of age
cybursoft 16th Nov 2010
Waves @ Chris Dawson Weeeeee i'm first i'm first , I'm never first at anything weeeeeeee . Ok the moment has passed .
This is a very good topic , i am very eager to see the results of a head-to-head with the software.The rabbit hole goes deeper , years ago the The virtual classroom concept was mentioned an rejected by local schools an/or educators .Not because it wasn't a brilliant ideal an it would totally fix budgeting problems. but in fear that no humans would be left in the loop, except for the groundskeeper.
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RE: The virtual classroom comes of age
mckayj@... 16th Nov 2010
Nice article. I hope you can add some latency testing and dropped packets metrics to your head-to head as a comparison between the two products.
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RE: The virtual classroom comes of age
sg943zgx@... 16th Nov 2010
I use Wimba Classroom a lot to reach out to groups of students. For one-on-one sessions, I sometimes use GoToAssist, remoting into their computer while talking on the phone with them. These tools have been invaluable in conveying complex concepts to a willing but confused audience.
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RE: The virtual classroom comes of age
Jeff Tyler 16th Nov 2010
I use Adobe Connect sessions with my grad students do much the same thing. With Adobe Connect, not only can I use the Whiteboard, but I can share my desktop allowing me to choose at will any file I have stored on my HD. So, if a student asks a question that I know I have a spreadsheet or a MS Project file that provides the answer, I just open that file and talk to it. This saves time and allows for the old, "I glad you asked that question. Let me show you something..." situations. happy The only downside is not all students have the technical savvy and/or capabilities on their machines to take full advantage of this. I see us going from this to "Talking Heads" as in Skype for direct F2F tutoring. happy
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Never...
charaze 16th Nov 2010
I've never experienced having a virtual class. Well, maybe because I was born way back when but I'd sure like to learn something new that way.

http://educationflat.com
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RE: The virtual classroom comes of age
multiwings 16th Nov 2010
I have used both, i.e. AdobeConnect and WiZiQ, but I find features associated with WiZiQ to be more user freindly for my online training in airlines computerised reservations and automated fares in almost all the six major global distribution systems of the world.

Amar Kewlani
Mira-Bhayandar, Mumbai - I N D I A

http://www.wiziq.com/amar
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Virtual classroom for learning Chinese
alexbutts 17th Nov 2010
myChinese360 (www.mychinese360.com) uses the Adobe virtual classroom to teach Chinese to American students from teachers in China. They use the white board to draw the characters - super cool!

Virtual, I believe, are the future. Cost-effective and provide subjects that may not otherwise be available.
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I have also recently discovered the benefits of a virtual classroom for my students. I have designed an online tutoring program for elementary school students. I am hoping that the idea takes off and is successful.

http://enhancedminds.webs.com
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One problem with eClassroom, is that it's missed the additional benefits of being in a brick & mortar class - making friends, socialized and more. I think that social media can bridge this gap.

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