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Facebook flaw means Page creators can easily lose admin rights

By | September 5, 2011, 9:20am PDT

Summary: If you create a Facebook Page and add an administrator to it, you should know that this individual can remove you as an administrator from your own Page.

There is a growing problem in the world of Facebook Pages. It is becoming known that administrators can remove the original creator’s administrator rights. In many cases, this can result in years of work going down the drain.

Some argue that this is working as intended: if the creator of a Facebook Page sets someone else as an administrator, they should have the same administrative rights as them. The trouble is, this is not what users are expecting. A question on the Facebook Help Center clearly states otherwise (emphasis mine):

A Page can have multiple administrators. Each Page administrator will need to have their own business account or personal account. Every admin can manage the Page from their own Facebook account using the “Page Manager” application that will appear in the left hand column of the Applications section once they become an admin for a Page. Every admin has equal access to and the same abilities as the other admins for a Page, however the original creator of the Page may never be removed by other Page admins.

Sophos has created the above video that demonstrates how a newly-appointed Page administrator can remove the Page creator’s administrator status. Facebook Page creators thus need to be weary of recruiting additional administrators to help them manage a growing number of fans.

Extra administrators can have malicious plans for taking over your Facebook Page. Even if they don’t though, every extra administrator you add is an additional security hole: if their account gets hijacked by someone else, in addition to their account, your Facebook Page could be taken over as well.

Facebook Pages are nowadays used as part of marketing campaigns and are often critical to the promotion of small businesses, brands, and celebrities. There’s very little cost for a potentially huge amount of publicity.

It goes without saying that the more time you’ve spent building a Page and the more Likes you have, the worse it would be to lose administrative rights to a Page. The new administrator can potentially destroy the image of whatever you are promoting by sending scams, spam, and/or malware to your users.

I have contacted Facebook for an explanation of this issue. If I hear back, I will update this post accordingly.

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Topics

Emil Protalinski has covered the tech industry for five years for multiple publications.

Disclosure

Emil Protalinski

Emil has nothing to disclose.

Biography

Emil Protalinski

Emil Protalinski has covered the tech industry for five years for multiple publications, including Neowin for two years and Ars Technica for three years. He has written 1,000s of articles for both, with a particular focus on scrutinizing Microsoft products and services. Recently, Emil has expanded his coverage to non-Microsoft technologies, including the social networking giant Facebook.

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But what's the solution?
navguild 21st Dec
Soooooooooo....
I see articles and blogs about this issue all over the internet. In fact a close friend of mine now has a well-developed business page on FB with no admins.
Is there was way to recover all the work and content that went into it? How does a page creator (who should also be an admin) get their rights back to their page? From what I've read, FB isn't helping any.
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Message has been deleted.
fadak7abyby99 Updated - 6th Sep
I think you mean "wary."
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Solution??
maxtheitpro 7th Sep
This is simple to fix!! When the page is first created, assign a Boolean (YES/NO; TRUE/FALSE) Administrator field in the Pages database. If I want to relinquish control to another administrator, I click a link ("transfer master Admin control to another Administrator") and the flag is set to TRUE for the new Admin user I selected. But what if the master Admin takes an unexpected trip to Hades? happy
What Facebook Pages really needs is an intermediate user type: the contributor. This is someone who is allowed to upload photos, create/edit events, post status updates and so forth on behalf of the page, but who can't make critical changes like adding apps and adding/removing administrators.
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About that outdated Help page
kelsonv Updated - 7th Sep
It used to be that the original admin could never be removed, but then organizations started running into problems where the original admin left the company, and they had to deal with the security risk of an ex-employee able to do anything to their Facebook page.

In solving that problem, Facebook created this one.
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But what's the solution?
navguild 21st Dec
Soooooooooo....
I see articles and blogs about this issue all over the internet. In fact a close friend of mine now has a well-developed business page on FB with no admins.
Is there was way to recover all the work and content that went into it? How does a page creator (who should also be an admin) get their rights back to their page? From what I've read, FB isn't helping any.

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