Facebook improves safety, security tools; experts not impressed

By | April 19, 2011, 3:18pm PDT

Summary: Facebook has launched Two Factor Authentication and improved HTTPS on its website, but it still has a long way to go.

Facebook has always tried to make its safety features social, like everything else on the website: the company’s theory is “by keeping each other informed, people make Facebook a more trusted environment.” The company today pushed out new safety resources, tools for reporting issues, and additional security features.

The first two were already announced last month in conjunction with a White House summit for preventing bullying, while the other two are new. Here’s a summary:

  • More Resources for Families: the Family Safety Center has been redesigned. There are now more resources, including useful articles for parents and teens and videos on safety and privacy. In the coming weeks, Facebook will also be providing a free guide for teachers, written by safety experts Linda Fogg Phillips, B.J. Fogg and Derek Baird.
  • Social Reporting Tools: the new social reporting tool (Photo Gallery) allows people to notify a member of their community, in addition to Facebook, when they see something they don’t like. By encouraging people to seek help from friends, Facebook hopes that many online issues which are a reflection of what is happening offline can be resolved face to face. This tool launched last month, but Facebook has now expanded it to other parts of the site, including Profiles, Pages, and Groups.
  • Two Factor Authentication: Facebook has started to introduce a new feature to help prevent unauthorized access to your account. If you turn it on, Facebook will ask you to enter a code anytime you try to log into the site from a new device.
  • HTTPS Improvements: Facebook announced HTTPS support, which helps protect your personal information on public networks or private networks you’re unsure of, earlier this year. Facebook has improved HTTPS support so that if you start using a non-HTTPS application on Facebook, the site will automatically switch your session back to HTTPS when you’re finished.

The timing of this update is interesting, as just yesterday Internet security firm Sophos wrote an open letter to Facebook, asking the company to address some of the ongoing safety and privacy issues on the social network. One of the suggestions was for Facebook to use HTTPS for everything, by default.

Unsurprisingly, Sophos still isn’t happy with Facebook’s improvements today. “Facebook has got a longer road ahead of it if it’s really serious about protecting its users,” Graham Cluley, senior technology consultant at Sophos, said in a statement. “HTTPS is still not on by default, and isn’t present at all for users who visit the mobile version of Facebook’s website. Users continue to contact us in their droves concerned about rogue applications, survey scams and Facebook’s attitude that privacy isn’t something that users should be entitled to by default.”

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Emil Protalinski has covered the tech industry for five years for multiple publications.

Disclosure

Emil Protalinski

Emil has nothing to disclose.

Biography

Emil Protalinski

Emil Protalinski has covered the tech industry for five years for multiple publications, including Neowin for two years and Ars Technica for three years. He has written 1,000s of articles for both, with a particular focus on scrutinizing Microsoft products and services. Recently, Emil has expanded his coverage to non-Microsoft technologies, including the social networking giant Facebook.

Talkback Most Recent of 21 Talkback(s)

  • RE: Facebook improves safety, security tools; experts not impressed
    On the question of "Safety" in the online world someone working for FaceBook is the new school monitor! Amid anonymous and fake profiles, arbitration or correction would be a difficult task. These delays create individual and social stress. The question "Who is liable for prosecution for uploading objectionable content onto social networking sites?" is incompletely answered.
    On security, we need to build security into design along with functionality. The goal should be to get it out quick and secure. Security is still rolled out way ahead of functionality.

    I also do not see the adaptiveness to the new risks that arise from social networking. We need to be nimble here to protect children and adults alike
    ZDNet Gravatar
    lucius_lobo@...
    19th Apr
  • If your worried about security, don't use Facebook
    This isn't classified or confidential information being stored here, it's a social gathering place not all that different then a bar, schoolyard, or PTA meeting.

    You wouldn't be screaming your SS number or credit card info there, you understand where you are and what can happen.

    Is that really any different the hanging out on facebook?
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    Will Farrell
    20th Apr
  • RE: Facebook improves safety, security tools; experts not impressed
    It's just so obvious that a site like this unquestionably should use https: for everything, I'm actually amazed that they weren't already doing that. Apart from that, just disable platform applications.
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    20th Apr
  • RE: Facebook improves safety, security tools; experts not impressed
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