Each week the Quick'n'Dirty podcast features a case study on social media. This week's: EMBARQ, a Fortune 500 telecom company.
Eileen Brown delivers news on social media tools and trends and deep dive into business strategies.
Eileen Brown is a social media consultant, author, and social business advisor who has been working with collaborative technologies for over 20 years.
Foursquare is part friend finder, part social city guide and part socializing game. It also provides small businesses a way to benefit from social media.
While most people know Comcast as the digital darling, its social media presence is no longer a differentiator as companies like DirecTV grow their programs and put stronger emphasis on customer service.
People talk about social capital and the ability to change markets and also talk about the "new" influencers -- many of which are now peers.
Beyond laws and rules, your company's reputation can take a severe hit through indiscreet or careless use of social media.
I try to be supportive of the public relations industry. I spotlight wins.
It took some time and focus but I dug through the 2,215 SXSW Interactive speaking submissions to find the best for business.
I've noticed a few new trends with the newest batch of Twitter spammers -- and gullible users are falling for it.
EMC can best be described as an entity. Not only in the Fortune 500, the infrastructure information provider was recognized by Fortune as one of the 10 most admired companies for product and service quality.
Early this morning it was reported that Twitter had experienced at distributed denial of service (DDoS) attack that took the site offline for a few hours (service has since been restored). During the time rumors floated that Facebook had suffered a similar attack due to slowness in service.