Companies are not collecting significant social profile data meaning that the move to Social CRM and Big Data applications is still in its infancy according to 8thBridge
Eileen Brown delivers news on social media tools and trends and deep dive into business strategies.
Eileen Brown is a social business consultant who has been working with collaborative technologies for 20 years. Eileen creates the social business, energises communities and ignites social commerce and social CRM. She develops social business strategy, customer reach and online branding. Her book, Working The Crowd: Social Media Marketing for Business, is available on Amazon. She is a regular speaker at conferences around the world, maintains a blog at http://eileenbrown.wordpress.com and can also be found on http://Twitter.com/eileenb, http://facebook.com/AmastraUK, and at http://gplus.to/eileenb
Twitter has promised to do more to stop this abuse, but there does not seem to be much evidence of this according to a high profile victim of death threats towards him on Twitter.
Having a clear out of your old tech? Turn your hardware and gadgets into something geeky and awesome.
Thousands of fake LinkedIn accounts have copied data from authentic user accounts using virtual machines (VMs) hosted by Amazon Web Services. LinkedIn intends to find and bring the owners of these VMs to justice.
We have a look at some hot products which did not live up to the hype after launching at CES. Some were simply far ahead of their time.
The use of social media to catch child abusers and predators is getting results. But police still need our help.
Mark Zuckerberg has given 18 million Facebook shares to charity in 2013 increasing the value of his donations from $500 million to almost $1 billion.
Facebook is being sued after third-party security researchers demonstrated that it is intercepting and scanning the content of “Private” messages. But Facebook is not the only company that does this.
We take a look back at what has been happening across the startup world and discover some great new apps, ideas and companies that made the news during 2013.
From super strength exoskeletons to massive neural networks, we have seen a bunch of awesome - and odd technology announcements this year.
Virtual face-to-face collaboration is changing the way we work according to a new report.
If you are looking to replace Yammer, Microsoft Office, Salesforce, Dropbox, Basecamp and Skype with a single out-of-the-box collaboration solution then you might want to have a look at Bitrix
The Plough pub fired its head chef after he asked for time off over the holidays - forgetting that he managed its Twitter account...
Top tips, tricks and best practices so you can hold interesting and awesome teleconferences and meetings
Six percent of respondents to a survey admit to having fallen asleep on an audio conference. Introducing video collaboration to your organisation could improve face to face relationships – and keep meeting participants awake.
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