A few months ago I wrote about some issues surrounding the Twitter response to the tragic attacks in Mumbai. The social network activity around these attacks represented, in my opinion, a new maturation point of information sharing in social media, as I wrote:On one hand, social media shows the wisdom of crowds while at the same time demonstrates the reactionary failures of the crowd.
Eileen Brown delivers news on social media tools and trends and deep dive into business strategies.
Eileen Brown is a social media consultant and advisor who has been working with collaborative technologies for over 20 years.
South by Southwest Interactive (SXSWi) kicks off tomorrow in good ol' Austin, Texas. While a lot of companies from all over creation are heading down south to network and display and launch new technologies, there's a bevy of innovation and creativity coming out of the city as well.
There's a lot of chatter about Twitter security. But what responsibility lies on brands to make better decisions to protect their users. A lot.
Facebook, you make me cry.Today the social network introduced it's new homepage layout and a new look and feel for its fan pages, aka the pages that many brands and their customers are using to interact with each other.
No no, this isn't about the age-old (ok, months-old) battle between good Twitter users and those awful people who send auto-direct messages (DMs) when you follow them. This is about good, social media-fearin' people abusing the DM service to begin with.
In December Peter Kim took to his network to crowdsource and create his 2009 social media predictions. One such predictor was Jeremiah Owyang, senior analyst with Forrester in the social computing group, who said "The recession will force revenue results out of social technologies.
If you're out there trying to figure out social media, be wary of "debunking" stories as they are often meant to scare, confuse and tap your wallet
When I published the first part of the Social Public Relations research report last week I didn't anticipate the reaction and response it received. The research was based on a survey that dug into client satisfaction and desires for social PR campaigns.
When I was a kid my mom got me a skateboard. All the neighborhood kids were doing it and I was consistently succumbing to peer pressure, so I wanted to get out there and rock and roll.
With social media being the "hot thing," which PR agencies get it and which ones don't? And do companies even care about this stuff?