Eileen Brown

Eileen Brown is a social media consultant and advisor who has been working with collaborative technologies for over 20 years.

Latest Posts

Spotlight on Austin: Anue Systems' Tommy Landry

The second part of my Spotlight on Austin series features Anue Systems,  which provides network emulators for testing real world network conditions and tool aggregation for optimizing networking and application monitoring. While Anue Systems isn't a Web or social media company that would normally fall onto my radar, it has stood out to me due to its smart use of social media as an enterprise technology-focused company.

March 13, 2009 by Jennifer Leggio


Social media and charity: philanthropy or crass opportunism?

A few months ago I wrote about some issues surrounding the Twitter response to the tragic attacks in Mumbai. The social network activity around these attacks represented, in my opinion, a new maturation point of information sharing in social media, as I wrote:On one hand, social media shows the wisdom of crowds while at the same time demonstrates the reactionary failures of the crowd.

March 12, 2009 by Jennifer Leggio


Spotlight on Austin: Dachis Corporation's Peter Kim

South by Southwest Interactive (SXSWi) kicks off tomorrow in good ol' Austin, Texas. While a lot of companies from all over creation are heading down south to network and display and launch new technologies, there's a bevy of innovation and creativity coming out of the city as well.

March 12, 2009 by Jennifer Leggio

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Facebook's fan page facelift diminishes brands

Facebook, you make me cry.Today the social network introduced it's new homepage layout and a new look and feel for its fan pages, aka the pages that many brands and their customers are using to interact with each other.

March 4, 2009 by Jennifer Leggio


Blatant begging via Twitter is a bad 'best' practice

No no, this isn't about the age-old (ok, months-old) battle between good Twitter users and those awful people who send auto-direct messages (DMs) when you follow them. This is about good, social media-fearin' people abusing the DM service to begin with.

March 4, 2009 by Jennifer Leggio


Q&A with Jeremiah Owyang: Social business economy

In December Peter Kim took to his network to crowdsource and create his 2009 social media predictions. One such predictor was Jeremiah Owyang, senior analyst with Forrester in the social computing group, who said "The recession will force revenue results out of social technologies.

March 2, 2009 by Jennifer Leggio