Eileen Brown

Eileen Brown is a social media consultant, author, and social business advisor who has been working with collaborative technologies for over 20 years.

Latest Posts

Facebook's fan page facelift diminishes brands

Facebook, you make me cry.Today the social network introduced it's new homepage layout and a new look and feel for its fan pages, aka the pages that many brands and their customers are using to interact with each other.

March 4, 2009 by Jennifer Leggio


Blatant begging via Twitter is a bad 'best' practice

No no, this isn't about the age-old (ok, months-old) battle between good Twitter users and those awful people who send auto-direct messages (DMs) when you follow them. This is about good, social media-fearin' people abusing the DM service to begin with.

March 4, 2009 by Jennifer Leggio


Q&A with Jeremiah Owyang: Social business economy

In December Peter Kim took to his network to crowdsource and create his 2009 social media predictions. One such predictor was Jeremiah Owyang, senior analyst with Forrester in the social computing group, who said "The recession will force revenue results out of social technologies.

March 2, 2009 by Jennifer Leggio