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'App-vertisement' 101: How to make branded social applications work

By | April 2, 2009, 11:02am PDT

Summary: * Jennifer Leggio is on vacation Guest editorial by Michael Lazerow As CEO of a company that helps brands navigate the social media space, I often get asked how a brand can effectively enter and thrive in this relatively new and fast growing world. And the tougher question - how can they guarantee success? While the media form [...]

* Jennifer Leggio is on vacation

Guest editorial by Michael Lazerow

As CEO of a company that helps brands navigate the social media space, I often get asked how a brand can effectively enter and thrive in this relatively new and fast growing world. And the tougher question - how can they guarantee success?

While the media form may be relatively new compared to the ones we grew up with, like TV and radio, the fundamental rules of marketing are the same: know your audience and what will provide value to them, and be crystal clear about what you’re trying to get out of it. The difference now is that you can directly target your audience, rather than send out a blanket message to the world and hope your audience gets it. A very powerful opportunity if you do it right.

When branded social applications or “app-vertisements” are done well, we know that they can work. They have become an incredibly successful way of extending a brand’s reach past that of more traditional forms of advertising.  We’ve found that users spend an average of 2 minutes and 35 seconds engaged with our branded applications per visit - that’s 75 times more time than they spend interacting with traditional banner ads and five times greater than the time spent watching a typical TV commercial. And 85% of our users returned for multiple interactions with our app-vertisements, with 56% of the total user base returning 9 times or more.

This may sound obvious, I know, but a critical step that is often overlooked is that the app-vertisement must give people something they actually want. Do your research. Successfully identify your audience so that your application can be shaped around the needs of the consumer. In this new media world we live in, consumers have become more informed, and thus more cynical about advertising. For example, take Nike’s Ballers Network

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Topics

Jennifer Leggio, aka "Mediaphyter," writes about the "social business" side of social media - including enterprise, security and reputation issues.

Disclosure

Jennifer Leggio

Jennifer is employed full-time with Fortinet, a leading network security appliance vendor. She is also actively involved in the network security community and works with the Security Bloggers Network. She co-manages the annual Security Bloggers Meet-UP at RSA Conference.

Jennifer is also involved with Silicon Valley Tweet-Up, a philanthropic networking event that brings people together to raise money for local family-oriented charities.

The blog posts here are solely her opinion and do not represent her employer or any other organization with which she may be affiliated.

Biography

Jennifer Leggio

Jennifer Leggio (@mediaphyter) has been a communications professional for more than 15 years, focusing primarily on enterprise technology and security. She is currently the director of strategic communications for a leading network security vendor. Jennifer is also passionate about all things social media, especially enterprise, security, privacy and reputation issues, which is why she writes about these things for ZDNet.

A well-connected communicator, Jennifer has led or supported interactive social networking efforts for security industry conferences including RSA Conference, Black Hat USA and SOURCE Conference, and founded the Security Twits, a community for network security professionals. She also helps run communications for the Security Bloggers Network.

Finally, Jennifer co-hosts the Quick'n'Dirty social media podcast with Aaron Strout, is a founding member of Technically Women, a communal blog project, and manages marketing and public relations for Silicon Valley Tweet-Up, a networking group that raises money for family-oriented charities. Jennifer was profiled in Silicon Valley San Jose Business Journal's "40 Under 40" edition, as a rising star for 2009.

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