Is there a future for hyperlocal media?

Summary: The next big commercial opportunity on the Internet is in targeting local businesses. But will hyperlocal media be able to deliver? It's not looking good...

Local is the new frontier. Local ads, deals, and services represent a massive business opportunity for the Internet giants and media companies.

But local ads need local content and that local content can't be machine aggregated, it requires feet on the streets: selling ads and collecting the news.

And 'Local' is a tough nut to crack.

In the UK, Guardian newspaper today said it will close three local news sites set up as an experiment in March 2010. These are based in Leeds, Cardiff, and Edinburgh.

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Each of the local news sites has won praise for strong reporting on local issues and has had good input from community leaders.

But that's not enough. Meg Pickard, head of digital engagement, delivered the bad news on the Guardian Blog:

As an experiment in covering local communities in a new way, it has been successful and enlightening. Unfortunately, while the blogs have found engaged local readerships and had good editorial impact, the project is not sustainable in its present form.

Even though each web site had only one salaried staff member, the Guardian, which won the Press Awards 2011 for Best Newspaper -- was unable to sell enough advertising to pay for one salary. Each news site made only about $800 in total.

Robert Andrews at PaidContent reports:

Despite years of talk, hyperbole and failed experiments in “hyperlocal” journalism, which has been championed by many including the Guardian Local staff, there remain few concrete examples of formalised such efforts becoming commercially sustainable...

GNM’s (Guardian News & Media) decision may be one more indication that there is no future for industrialised “hyperlocal” journalism.

AOL seeks 8,000 bloggers by next week

If "industrialized" hyperlocal doesn't work in the UK, maybe AOL should take note. In the US, AOL is making a renewed push with its Patch network of 800 hyperlocal sites - each run by just one paid editor. Brian Farnham, Editor in Chief of Patch, has asked each Patch editor to recruit up to 10 local bloggers by next week, as part of a relaunch on May 4.

Jeff Bercovici, a blogger at Forbes.com, reported:

“The introduction of blogging on our sites is far more than just the release of a new feature,” wrote Farnham. “It is a full-on course correction heading Patch in the direction we want to go.”

AOL's Patch has had a bumpy ride. But now that Arianna Huffington is in charge, it seems that each site will be turned into a micro-HuffPo, relying on free contributions of news and features from local bloggers.

Foremski's Take:

Hyperlocal media sites have to answer this question: can enough money be generated from local businesses and national brands in advertising to pay the costs of running each site?

In aggregate, the local market may be worth billions of dollars a year, but in terms of capturing it in hyperlocal media sites, the challenge is how to translate relatively low traffic into ad money that pays the bills.

Online ads pay very little and require sites to have millions of pageviews in order to generate enough revenue to pay for a very small number of staff. Most hyperlocal sites will never have the traffic levels large enough to generate the modest levels of revenues they need.

It seems obvious that the current economics of online media preclude an advertising supported business model for hyperlocal sites.

Patch, and other hyperlocal entrants, will therefore have to develop multi-tiered business models (Heinz 57 business models). These might include lead generation, special marketing programs, events, etc. So far, there's no sign of that happening.

Topic: Browser

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14 comments
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  • Making money from blogs ...

    ... reminds me of making money from Open Source Software - it is very difficult to do. Just as how advertising alone was able to sustain very, very few TV stations in past decades, ad supported news can support only a handful of large revenue generating web sites. Even these large revenue web sites don't generate nearly as much money as over the air TV stations of old, because their barriers to entry are so low, and competition eats away at profits.

    It was only at the advent of paid TV, that the number of available TV channels exploded, indicating once again, the importance of paywalls required to sustain businesses. Therefore I strongly believe local news can make money, using highly differentiated user experiences that require payment - which also foster higher paying ads.
    P. Douglas
    • RE: Is there a future for hyperlocal media?

      @P. Douglas
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  • Backlash against marketing and advertising

    Consumers have been greatly abused by advertisers and marketers lately, and so have small businesses. Internet advertising has become obnoxious, invasive, deceptive and downright malicious in many ways. Consumers have resorted to increasing countermeasures to protect themselves. It's almost a kind of arms race.<br><br>On the other side, businesses are tired of getting scammed, overbilled, and underserved by ad sellers. Many others are wary of brand damage and stigma associated with sleazy online practices and spamming. Many small businesses can't take chances with their reputations especially in the local market, so they stick with tried and true methods like direct mail.
    terry flores
  • Hyperlocal is not the answer

    Hyperlocal is not the answer.
    The only answer I can imagine to make professional journalism viable in the digital era is with a radically new business model. One business model on which the carriers and the content producers are again partners in the business of supplying quality information to the people. Here's my proposal of how it should go: http://josemoreno.posterous.com/a-new-business-model-for-the-media
    We lack intelligent in the web. Our network of information should be (and will be, one day...) smart enough to value and monetize the bits and bytes that flow through it, among other things (filtering, for instance). Put intelligence on the network!
    jose_moreno
  • RE: Is there a future for hyperlocal media?

    The announcements from AOL and the Guardian are significant but don't really tell us much about the future of hyperlocal. Surely nobody was surprised that shortly after taking over HuffPo AOL announced that Patch were going to try and persuade bloggers to give them free content. The Guardian's closure of its local sites has more to do with the pressures caused by the collapse in revenue in its core business. The national title is very dependent on job ads from central and local Government which are much less prevalent than they used to be both because there are fewer jobs and clients have discovered cheaper and more effective ways to find staff. From what I saw of the Guardian 'beat blogs' they suffered from the same smug worthiness that has alienated so many readers from their print title.

    The point about 'industrialized' hyperlocal does seem to be a good one though. There are an increasing number of examples of successful examples of commercialisation of hyperlocal news coming to the fore both in the US and UK. They haven't just popped up recently but they appear to be getting more attention as this sector is deemed to be hot.

    The local newspaper industry didn't appear overnight. It took several decades for the majority of communities to have their own publication and there were many false starts. In the early stages these were almost always started by local entrepreneurs. The most likely path for digital hyperlocal is a similar one.

    The sketchy evidence that is available so far suggests that a sustainable hyperlocal site needs a number of conditions to thrive. The optimum population coverage seems to be in the range of 30,000 - 70,000 i.e. big enough to provide sufficient revenue but small enough that the audience have a shared identity based on locality. The ideal demographic seems to be family formers from prosperous communities who own their home. A moribund or non-existent local newspaper also appears to be an important factor. A cluster of sites in a metropolitan district seems to be a major aid - even if they don't have common ownership they appear to become mutually self supporting. London seems to provide the best example of this but I am not as familiar with what is happening in US cities.

    With these conditions in place sites can and do generate revenues in excess of six figures (US dollars or pound sterling). As the concept has been proved there are likely to be many more examples springing up over the next few years. These are not going to come from the 'industrialized' sector whose future is set to be providing sites to sub-optimal areas which haven't had the right conditions to develop their own site organically. Whether economies of scale and an ability to con bloggers into writing for them for nothing will compensate for this and make their business model viable is doubtful.
    kevinchuck
  • RE: Is there a future for hyperlocal media?

    As always, bottom line is the question of profitability. I am convinced that any site or blog (be it hyperlocal or not) will have a very hard time being profitable if you do not build a business model before you start building the platform itself. Content may be great, participation may be super, the technical platform may be magnificent, it all comes down to nothing more than hobby if the business doesn't take off. Money doesn't fall from heaven, hyperlocal penny's don't roll your way automatically.
    For those who are interested, I will be telling something more about the commercial chances of my own, nationwide hyperlocal network in the Netherlands, during a WAN-based conference in Paris at the end of june. You can already take a sneak preview at eindhoven.dichtbij.nl
    brewbart
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