Latest Posts

Dell Gets Serious About Backup & Recovery For SMBs

I woke up this morning to interesting news: Dell announcing that they acquired backup software company AppAssure, marking the first acquisition made by John Swainson, the new president of Dell Software Group. This is actually the second significant announcement from Dell this year around backup.

February 24, 2012 by Rachel Dines


Suddenly, Dell is a Software Company!

About two weeks ago, Dell announced it formed a new software group. In itself, this is not necessarily big news, but what gets us excited about Dell’s potential to finally become a serious software player lies in the man they hired to lead this new group.

February 17, 2012 by Glenn ODonnell


We need to talk about ITIL

ITIL bashing doesn't work - but we continue to do it, writes Stephen Mann, who also wonders how the detractors, buyers, and sellers of ITIL can meet in the middle.

January 25, 2012 by Stephen Mann