What should be on your technology watch list? Forrester provides its annual list of 15 technology trends to watch.
The View From Forrester provides best practices and analysis of burning issues and trends impacting Information & Knowledge Management and Infrastructure & Operations professionals.
In an empowered business world, what is the right model for IT for the next decade?
Call it engagement, Web experience, customer experience or WCM: it's an exciting time to be in this market, blogs Forrester's Stephen Powers.
IT managers in charge of empowering the workforce with the latest technology face a new set of complex, non-IT challenges. Matt Brown blogs on how empowered employees are altering the job of content and collaboration professionals.
Lloyd's of London has made Facebook a priority for customer communications. Ted Schadler blogs on what you can take from it to empower your employees to solve customer problems.
The comforting image of Dell as being a glorified box pusher appears to be coming to an end.
How did the Associated Press use cloud computing to revitalize its offerings and stay relevant? James Staten explains.
How is GlaxoSmithKline empowering staff to drive innovation? Doug Washburn identifies another corporate HERO.
Why is the data center lagging in its use of cleaner energy? Doug Washburn explains.
Andrew Reichman doesn't want to be the analyst that said cloud was never going to happen. Opportunity for change in storage market exists, he blogs, but it's not likely the cloud will eliminate data center storage.