The View From Forrester provides best practices and analysis of burning issues and trends impacting Information & Knowledge Management and Infrastructure & Operations professionals.
AWS QuickSight will disrupt business intelligence, analytics markets
SaaS ITSM tools: Forrester delivers market overview
Big Data Analytics
AT&T turns its data into an adaptive intelligence business
Customer experience at its worst -- and what IT can learn
Cloud computing enters its second stage, hypergrowth ensues