Q: Which Apps Should I Move to the Cloud? A: Wrong Question
To win in the cloud, you need to go native.
Forrester Research
The View From Forrester provides best practices and analysis of burning issues and trends impacting Information & Knowledge Management and Infrastructure & Operations professionals.
Latest Posts
Customer experience at its worst -- and what IT can learn
It’s easier than ever for empowered employees and app developers to take advantage of new devices and cloud-based software and infrastructure that you don’t support. To truly function as a service provider, ITSM needs to be more outside-in and consider the customer and the customer’s desired outcome.
You’re running out of excuses to not try Microsoft Windows Azure
With the latest release of Windows Azure here at Build, Microsoft’s premier developer shindig, this cloud service has become a serious contender for the top spot in cloud platforms.
“BMC You Later” — BMC Pushes The ITSM Tool Envelope With MyIT
Stephen Mann offers insight on the BMC's newly launched ITSM solution, MyIT. Bottom line: What customers get out of MyIT, not what BMC puts in, will be the real yardstick for success.
Transform your organization into a social business
How do you drive social business transformation in your business? Here are four organizations doing it.
Two Apple Devices Weigh Less than Two Windows 8 Devices. Will Employees Live With Just One?
As Apple sweeps up the dust from their latest launch event, Microsoft expects to reach 2.1 billion people with its Windows 8 marketing launch over the next several months. What does the state of the Windows tablet landscape mean for infrastructure and operations professionals?
Oracle Continues to Make Cloud Progress
Fresh off the heels of Oracle OpenWorld 2012, Forrester’s James Staten offers insight on the company’s evolving cloud strategy.
2 Weeks on the Road: The Dell XPS 13 vs. the MacBook Air
The Dell XPS 13 is a "symbol of hope for the Ultrabooks," writes Forrester's David Johnson. Just don't use it while eating a cheeseburger.
What Is A Workforce Computing Strategic Plan...And Why Do You Need One?
"Hope is not a strategy." Forrester's David K. Johnson outlines why you need a workforce computing strategic plan.
How will you manage tablet fever?
A whopping 82 percent of companies expect to support tablets for employees - welcome to the anytime, anywhere information workplace, writes Simon Yates.