Stephen Mann offers insight on the BMC's newly launched ITSM solution, MyIT. Bottom line: What customers get out of MyIT, not what BMC puts in, will be the real yardstick for success.
The View From Forrester provides best practices and analysis of burning issues and trends impacting Information & Knowledge Management and Infrastructure & Operations professionals.
How do you drive social business transformation in your business? Here are four organizations doing it.
As Apple sweeps up the dust from their latest launch event, Microsoft expects to reach 2.1 billion people with its Windows 8 marketing launch over the next several months. What does the state of the Windows tablet landscape mean for infrastructure and operations professionals?
Fresh off the heels of Oracle OpenWorld 2012, Forrester’s James Staten offers insight on the company’s evolving cloud strategy.
The Dell XPS 13 is a "symbol of hope for the Ultrabooks," writes Forrester's David Johnson. Just don't use it while eating a cheeseburger.
"Hope is not a strategy." Forrester's David K. Johnson outlines why you need a workforce computing strategic plan.
A whopping 82 percent of companies expect to support tablets for employees - welcome to the anytime, anywhere information workplace, writes Simon Yates.
The simple fact is that if we want to live in an information society, we need the plumbing to support it. That is perhaps the most salient observation that the New York Times has made — there really is no cloud, just more and more really big data centers.
Forrester's Richard Fichera shares his key takeaways from SUSE's first user group meeting, SUSEcon 2012.
Forget disaster recovery. In today's world of 24x7x365 global operations and competition, I&O teams must deliver services that are designed for uptime but prepared for failures. Learn how to build the always-on, always-available extended enterprise with Forrester's new Business Technology Resiliency Playbook.