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Acer predicts to surpass HP as world's top laptop vendor before 2011

By | June 21, 2010, 2:07am PDT

Summary: Acer Chairman J.T. Wang has predicted that his company will become the world’s biggest laptop computer supplier by the end of 2010, after first quarter results surpassed that of Hewlett-Packard - the current leader.

Acer Chairman J.T. Wang has predicted that his company will become the world’s biggest mobile computer supplier by the end of 2010, after first quarter results surpassed that of Hewlett-Packard - the current leader.

According to The Wall Street Journal, Acer shipped 9.49 million portable computers in Q1 2010, just narrowly beating HP’s 9.47 million units. That seems to have boosted the confidence level of Acer’s chairman through the roof, as the WSJ reported:

“We have responded faster than our competitors to the demand in the market,” Mr. Wang said. “We are one of a very few that is able to respond to the market when demand stabilized in the latter part of the second quarter because we were prepared.”

Notebook sales have more potential to rise later this year, especially with two major shopping seasons for computers still to come (back-to-school and the holiday season). Acer also wants to focus heavily on desktops and smartphones. All of this could maximize this growing empire - or spread the company too thin.

Acer execs have been making some strong predictions lately. Earlier this year, Acer’s founder Stan Shih made the bold statement that American computer brands will be dead within two decades.

Do you think this prediction has solid ground and will likely prove true by December 31, 2010? Or are Acer execs getting ahead of themselves and ignoring the still-fragile economic climate?

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Rachel King is a staff writer for ZDNet based in San Francisco.

Disclosure

Rachel King

Rachel King has no business relationships, affiliations, investments, or other potential conflicts of interest relating to the content posted in this blog.

Biography

Rachel King

Rachel King is a staff writer for CBS Interactive in San Francisco. Before serving as a contributing editor at ZDNet in New York City for two years, she previously worked for The Business Insider, FastCompany.com, CNN's San Francisco bureau and the U.S. Department of State. Rachel has also written for MainStreet.com, Irish America Magazine and the New York Daily News, among others. Rachel has a B.A. in Mass Communications and History from the University of California, Berkeley and a M.S. in Journalism from Columbia University, where she served as art director for the student magazine, Plated.

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Well Nicholas...
ubiquitous one 23rd Jun 2010
...that's the kind of junk windoze is suited for. Ya know...where the OS costs more than the hardware...

wink
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I don't care for Acer
MikeZane 21st Jun 2010
The quality isn't as nice. I am a tech professional and I will not buy their computers or laptops. Not as solid as others.
@MikeZane I 100% agree with you. Acer shortchanges when it comes to buying a system - which is why they tend to have the cheapest systems and novices don't know any better.

I know someone who's daughter gave her an acer system as a retirement present. Vista with 1GB of RAM. Talking about slow! Then of course there was only 2 memory slots - both already filled. So add more memory by tossing out the old RAM. They still tend to sell systems with the smallest screen available on the basic model.
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Agreed
Cylon Centurion 21st Jun 2010
@MikeZane

Acer = Wal*Mart brand computing.
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Well Nicholas...
ubiquitous one 23rd Jun 2010
...that's the kind of junk windoze is suited for. Ya know...where the OS costs more than the hardware...

wink
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Short term vs long term
vulpine@... Updated - 21st Jun 2010
While I think for the short term Acer might take the lead, a big portion of Acer's portable market is in netbooks, which have begun to see a drop in sales, not continued growth. As such, Acer needs to do more than just build cheap laptops; they need to start adding quality to their builds and start looking at other form factors. As long as they rely on the Windows paradigm, I think they're going to fade back to 4th or 5th overall, though they may retain 2nd or third for portables--for a while.

Meanwhile, at least one American brand is continuing to grow with significant numbers. I can't see it disappearing in 20 years unless something very drastic happens.
I don't care for them as well. I'm an IT Pro and I worked a job where an organization had over 4000 units of Acers, both desktops and laptops. When one model had failing motherboards they refused to replace them under warranty if the motherboard had already been replaced, even though the unit was still within the warranty period!
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@dallas60 Unfortunately, weak warranty protection for replacement parts is common among major system suppliers. As your experience shows, it's worthwhile finding out beforehand what a supplier's policy is on defective replacement parts. I was once taken aback by Apple dodging on a defective replacement motherboard. With shop-built systems, each component is under its own individual warranty and replacement parts reset the warranty clock for the part that is replaced.
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HP needs the competition
Gilbertr14 21st Jun 2010
I worked for a Company that just bought HP.
Absaloutley every range of notebook had problems.
And it was common accross all machines we bought.
At one stage we bought 21 new notebooks. A year later every single one of them had had their screebs change.
Thank goodness for warranties, as it continued for the enitre cycle of those machines. Some had their screens changed 3 times.
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Stay Away From This Company!!!
Jay E Court 21st Jun 2010
I own a small computer repair shop and used to sell customers Acer products until i had to deal with their tech support. I had a brand new laptop go back to them 3 times before they got it right. 1) Screws were missing and keyboard was not set in correctly. 2) sound didn't work 3) Latop had been dropped, they tried to pass it off as a shipping error but box was like new. They refised to offer any extended warrenty, est, nothing to keep me as a customer. Truly a p1ss p0ur company!!!
I own a small computer repair shop and used to sell customers Acer products until i had to deal with their tech support. I had a brand new laptop go back to them 3 times before they got it right. 1) Screws were missing and keyboard was not set in correctly. 2) sound didn't work 3) Latop had been dropped, they tried to pass it off as a shipping error but box was like new. They refused to offer any extended warrenty, est, nothing to keep me as a customer. Truly a p1ss p0ur company!!!
As mentioned in a reply, I don't care for Acer. I tell anyone who's computer shoppinbg to ignore them. Their support site really sucks. A year after a system was released, the updates for that model hadn't changed in almost 9 months even though there are more recent audio and video driver updates.

I one time had to verify if there was any issues by installing SP1 and SP2 on an Acer desktop. The initial response I got was that if I ***change*** operating systems, the warranty is gone. [First it wasn't an OS change and then why would the OS affect something like a faulty keyboard?].

Finally, they gave up and said call Gateway in the US [as I was in Canada] who told me there was no problem.

Acer's chairman has said the same predictions about olther things as well. You can tell this guy doesn't know anything about business. You don't see the head of Canonical/Ubuntu saying they will be the top Linux OS by 20__. This guy ain't smart. He will fall flat on his face in 18 months if he doesn't live up to his prediction.

Just about everyone heard of Hp - not as many as Acer. Acer aims primarily at [novice] consumers. HP has large corporate accounts.

The Acer chairman also fails to take in account that netbook sales have started to slide - partially because of the iPad.
I have been in the computer industry for over 12 years as a salesman, consultant and repairman. I have seen more Acer laptops broken than HP by far. I am not a HP fan at all, but fair is to say that their Tech support is great. From a neutral point of view, I think Acer will never surpass HP in sales..... not with their currently quality on their products.
And a piece of advice for ACER... stop loading new laptops with junk of pre-installed software and if you really want to win the race.... do not produce cheap laptops... From a customer's perspective... I call it "a missunderstood economy" when you buy a very entry level machine.... People may be not familiar with computers but when they see the poor performance of their cheap laptops.... they realize their big mistake and .......you know what comes next....
I don't know about anything about Acer. But, it took 2 1/2 weeks to get a 24 hour callback promise from HP. That was the straw that broke the camel's back. HP is also known to put cheap and outdated parts into their systems. So, sounds like they are somewhat two peas in a pod. No more HP products for me!
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HP Has its problems but Acer is worse
Jimster480 21st Jun 2010
I have had 2 HP laptops in a row now. They had alot of issues in the past couple of years but I haven't heard anything about their last generation and the new generation of laptops. I do know that there are alot of reviews about people having issues with Acer laptops screens. My buddy had an Acer a few years back, but he had to get a new laptop because of screen issues that started right after the warranty was up. HP's biggest issue over the past couple years was putting Nvidia chips in its laptops. The series of chips that they were using had lots of issues and caused alot of machines to burn out (like my moms laptop) and the poor placement of the fan intake port (bottom of laptop) caused its share of issues aswell. But my old HP never burned out, and my new one is great so far.
Personally if you want a laptop that won't ever burn out on you, buy a Toshiba. You may have issues with the battery in a couple of years but it will never burn out on you. My dad only buys Toshiba's and hes had them for 12 years now with no issues other than the batteries not charging after a couple of years.

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