Unlocked Motorola Xoom tablets will still receive 4G upgrade

Unlocked Motorola Xoom tablets will still receive 4G upgrade

Summary: Verizon Wireless is turning out to be gracious to Motorola Xoom owners. No matter what has been done to it, each slate will still be eligible to receive the 4G upgrade when it rolls out.

SHARE:
23

Verizon Wireless is turning out to be gracious to Motorola Xoom owners. No matter what has been done to it, each slate will still be eligible to receive the 4G upgrade when it rolls out.

Even Xoom owners who have already unlocked the Android 3.0-based tablet don't have much to worry about. Moto reps have spoken out on the Motorola Support Forums, revealing that

All Motorola XOOM tablets on the Verizon Wireless network are eligible to receive an upgrade to support 4G LTE. This includes those that have been unlocked; however, those units must be submitted for upgrade with the original factory software reinstalled and the device relocked in order to receive the upgrade.

Unlocked devices will still get the 4G modem installed, but there are no guarantees about upgrading the software to match. Unfortunately, a release date for the 4G update wasn't announced or even hinted at just yet.

[via Engadget]

Related coverage on ZDNet:

Topics: Tablets, Hardware, Mobility, Wi-Fi

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

23 comments
Log in or register to join the discussion
  • Upgrade? Don't you mean recall?

    The Xoom was originally brought out as a 4G device and because it is highly unfinished (stability, 4G, Flash, Micro-SD...), Motorola slapped in a 3G radio and released with a planned recall.
    Bruizer
    • RE: Unlocked Motorola Xoom tablets will still receive 4G upgrade

      @Bruizer
      They don't have to announce anything officially for a recall, it will be automatically returned within 30 days. I went to local BestBuy store they are selling iPads, even after they announced iPad2, in good number and they couldn't move a single Xoom in the last week. I also haven't seen anyone buying Dell Streak, and Samsung Galaxy Tab there, but OTOH, Archos Tablets and Nooks are selling like anything. I heard that most of the Nook buyers are rooting it and installing HoneyComb, I think I also would go in that route for development purpose. I think that way I could save some $$$ instead of spending 800 on a Xoom that I use it only for development purpose.
      Ram U
      • Do they get access to the Market Place?

        @Rama.NET

        Or are they forced to side-load?
        Bruizer
      • RE: Unlocked Motorola Xoom tablets will still receive 4G upgrade

        @ Bruizer
        I don't think so and at the same time I am not sure about Archos Tablets. They always look disgusting to me, even when they had these media devices prior to their love Android. Nook gives you full access to Market, at least as far as I have been told by a customer of BestBuy when I was looking at it.

        But you are totally right, it is a RECALL not upgrade. I was wondering how could they upgrade the Radio by just OTA. Also I will see a lot of people would just return their Xooms, once iPad2 comes out unless that person is just ABA.
        Ram U
      • RE: Unlocked Motorola Xoom tablets will still receive 4G upgrade

        @Rama.NET I upgraded my rooted Nook from Froyo to Honeycomb this weekend. It's still a little buggy but pretty sweet. The Market is fully accessible. At $250 a rooted Nook Color is damn good deal.
        jporter1000
    • EXACTLY!!!!

      @Bruizer This is a RECALL, not an upgrade. It would be an upgrade if the feature was added via firmware or if the part was just an add-on installed by the user.<br><br>Asking the owner to mail the product is the same as sending it for repairs.
      wackoae
      • Oh really?

        @wackoae

        No it's not. First of all, it's not to correct any product defect - lack of 4G isn't a product defect. The tablet's still perfectly usable, no safety issues or whatnot, without 4G. Motorola never claimed that the tablet would support 4G on launch, so it's not exactly false advertising either.

        Recalls are issued for product defects. This is just an upgrade to functionality.
        spacespeed
  • What they don't know won't hurt you

    If a unit must be relocked and restored to its factory install software state, isn't the "generous policy" actually that unlocked units can not be upgraded (but if Motorola doesn't know that the unit was previously unlocked, then it's okay)?

    How is that different from the Microsoft, Tivo or Apple policy on hacked products that later require service or repair?
    davepowell
    • RE: Unlocked Motorola Xoom tablets will still receive 4G upgrade

      @davepowell

      The tablets don't exactly "require" service - they're not broken or anything. It's a functionality upgrade.

      Microsoft and most others have this policy in place because if you opened/hacked your product, the fault could have been due to the modification, or to fix it would cause a conflict with an existing hack which would be extremely complicated to undo, etc. The extra effort involved in tracking down the bugs due to various modifications could be quite significant

      The Motorola upgrade, however, is relatively simple - drop in/replace a card to add 4G, and then replace the OS or firmware - nothing that a software hack could seriously affect, seeing that it would probably be gone when the OS is wiped and replaced.
      spacespeed
  • RE: Unlocked Motorola Xoom tablets will still receive 4G upgrade

    As long as it's an internal modem when they're done I don't think it matters if you have to bring/send it in or can do it yourself. It's good that they're offering the LTE at all. I originally heard it was going to be external to the tablet and that's what made me decide to steer clear of the Xoom (I didn't switch 90% of my computing to iPad to switch to a device with a bulky external modem). Quite frankly Apple lost ground with me by not putting LTE into the iPad2. I don't put a ton of stock in this LTE upgrade, but at least it's promised (no intent of an upgrade to the iPad 2). I'm getting an iPad 2 this week as LTE would be the only thing that would make me switch to Android. I'm watching the Xoom closely though and when they do have LTE, if it's internal and doesn't kill the battery I'll consider selling the iPad 2 and switching.
    timothyt@...
  • Out of kindness?!

    The computer industry really needs to get over itself and stop screwing people over just because they are ignorant of how things work. Disallowing this update because a user has made modifications of some sort to equipment that is *owned* by the user is like a car manufacturer refusing to do a recall repair because there is after-market wheels on the car. It's nonsensical and just wrong.
    davey23
    • I guess to clairfy

      ...what Motorolla is doing here is right. It's the other manufacturers, the "you don't own it, you lease it" manufacturers (I'm looking at you, Apple) that are wrong.
      davey23
  • RE: Unlocked Motorola Xoom tablets will still receive 4G upgrade

    Would you rather they did an Apple? Sell you the 3G version and then make you buy and entirely NEW Xoom to get 4G? Sounds like what they are doing is more than fair to the end user
    gvtech@...
    • RE: Unlocked Motorola Xoom tablets will still receive 4G upgrade

      @gvtech@... hahah wrong you dont need to buy another Xoom to have 4G it will have a software version or app download to work and use it has 4G hahaha Apple ipad 2 no 4G have to buy whole new ipad hhahaha what a junk.
      ipadsucks
      • RE: Unlocked Motorola Xoom tablets will still receive 4G upgrade

        @ipadsucks

        Uhh.... that made no sense at all. Try again.
        spacespeed
      • RE: Unlocked Motorola Xoom tablets will still receive 4G upgrade

        @ipadsucks nope you have to return it to the company to get the 4g in it. Grow up stup.
        Macboy15
      • RE: Unlocked Motorola Xoom tablets will still receive 4G upgrade

        @ipadsucks

        Try a shipment back to the factory to have the dummy 4G card removed and a real 4G card installed. Oh, and since they will upgrade the OS/firmware, there's a good chance anything you have installed will go bye-bye.

        Are you perhaps thinking of a firmware upgrade to get the USB port working or to add Flash player to the software?
        DNSB
    • RE: Unlocked Motorola Xoom tablets will still receive 4G upgrade

      @gvtech@...

      Only if Apple sold me a device that was advertised as 4G. Minor difference is that Apple doesn't seem to advertise features until they are ready to ship.

      Buy the new Glebber with the 8 cylinder engine. Of course, what we will ship will have a 4 cylinder engine and you'll have to ship it back to the factory at your expense to have the real engine installed.
      DNSB
  • BYE BYE IPAD & IPAD 2

    Bye bye junk useless ipad and ipad 2. I am glad i bought the motorola xoom this blows away ipad 2. It great using my SD CARD and watching live video on the web thanks to Flash. Ipad 2 is just another useless piece of crap.
    ipadsucks
    • RE: Unlocked Motorola Xoom tablets will still receive 4G upgrade

      @ipadsucks That's sad. Now apple will only sell 29,000,000 iPads this year now.
      Macboy15