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Register now to hear HP experts on latest support strategies for unique challenges of virtualized and cloud environments

By | November 28, 2011, 10:22am PST

Summary: While the technology to support and fix these virtualized environments is essential, the people, skills and knowledge to manage these systems are perhaps the most decisive elements.

Advanced and pervasive virtualization and cloud computing trends are driving the need for a better, holistic approach to IT support and remediation. Keeping virtualized servers that support mission-critical applications and databases at top levels of performance 24 x 7 is a much different problem than for maintaining physical servers in traditional configurations.

That’s why HP has made the service and support of global virtualization market leader VMware implementations a top priority. And while the technology to support and fix these virtualized environments is essential, the people, skills and knowledge to manage these systems are perhaps the most decisive elements of ongoing performance success.

Live discussion


T
o find out more, I’ll be moderating a live deep-dive discussion on Dec. 7, with a group of HP experts to explore how to make the most of the available people, technology and processes to provide an insurance policy against systems failure. [Disclosure: HP and VMware are both sponsors of BriefingsDirect podcasts.]

The stakes have never been higher for keeping applications and business up and running.

Register now as seats are limited for this free HP Expert Chat.

In this discussion, you’ll hear latest recommendations for how IT support should be done — even amid a rapidly changing IT landscape of virtualized, hybrid and cloud computing. First in the hour-long multi-media presentation, comes the inside story of how modern service and support works from one of HP’s top services experts, Cindy Manderson, Technical Solutions Consultant for Complex Problem Resolution & Quality for VMware Products, who has 27-plus years experience with HP, and eight-plus years supporting VMware.

After Cindy’s chat, viewers will be invited to participate in the interactive question-and-answer session with actual HP VMware experts. Moreover, both questions and answers will be automatically translated into 13 major languages to demonstrate how service and support services know no boundaries, time zones or language barriers.

Register now as seats are limited for this free HP Expert Chat.

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Dana Gardner is president and principal analyst at Interarbor Solutions, an enterprise IT analysis, market research, and consulting firm.

Disclosure

Dana Gardner

Dana Gardner is president and principal analyst at Interarbor Solutions, LLC, a New Hampshire-based IT analysis and new media content production and consultancy firm that he founded in 2005. He produces a series of podcast/videocast/transcript/blog content shows, called BriefingsDirect[tm/sm], some of which are sponsored and which he blogs on. Such sponsored shows are declared individually as such and by what organization or company. When Dana blogs on ZDNet on companies that he does have, or has had, consulting and/or sponsorship relationships, he declares that in each blog entry. There is no connection between the negotiation of such sponsorships and the opinions expressed by Dana here on ZDNet. To date, the following organizations/companies have sponsored, or do sponsor, some BriefingsDirect content, or have consulting relationships with Dana: Active Endpoints Akamai Technologies Aster Data Systems BP Logix Business Technology Quarterly CA Compuware Electric Cloud Genuitec Gerson Lehrman Group Greenplum Hewlett-Packard iTKO JustSystems North America, Inc. Kapow Technologies LogLogic Nexaweb Technologies, Inc. The Open Group Paglo Panda Security Platform Computing Progress Software rPath Sailpoint Splunk TIBCO Software Weblayers Workday WSO2 ZDNet As a matter of CNET Networks and Interarbor Solutions policies, when Dana covers an organization that is also a sponsor of a BriefingsDirect-produced podcast, videocast or any other content, a disclosure will be included with the coverage. Updated (1/4/2010): Instead of providing a disclosure on just those editorials (blog posts, etc.) that intersect the above listed companies, we have changed the policy to include a link to this full disclosure at the end of every one of Dana's blog posts. In the case of audio or video-based coverage, such disclosures will be provided within the editorial content itself.

Biography

Dana Gardner

Dana Gardner is president and principal analyst at Interarbor Solutions, an enterprise IT analysis, market research, and consulting firm. Gardner, a leading identifier of software and cloud productivity trends and new IT business growth opportunities, honed his skills and refined his insights as an industry analyst, pundit, and news editor covering the emerging software development and enterprise infrastructure arenas for the last 18 years.

Gardner tracks and analyzes a critical set of enterprise software technologies and business development issues: Cloud computing, SOA, business process management, business intelligence, next-generation data centers, and application lifecycle optimization. His specific interests include Enterprise 2.0 and social media, cloud standards and security, as well as integrated marketing technologies and techniques.

Gardner is a former senior analyst at Yankee Group and Aberdeen Group, and a former editor-at-large and founding online news editor at InfoWorld. He is a former news editor at IDG News Service, Digital News & Review, and Design News.

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