Google may have finally figured out what to do with Google Apps

Google may have finally figured out what to do with Google Apps

Summary: Om writes that Google has inked a deal with satellite ISP, WildBlue, that puts Google's "Office Suite" in the hands of average users -- the right place for it. There are many reasons Google Apps works much better for personal use than for the enterprise -- in fact, after over a year using Google Apps, the company I work for has decided to pull out their checkbook to hop onto the exchange bandwagon.

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wildblue.gifOm writes that Google has inked a deal with satellite ISP, WildBlue, that puts Google's "Office Suite" in the hands of average users -- the right place for it. There are many reasons Google Apps works much better for personal use than for the enterprise -- in fact, after over a year using Google Apps, the company I work for has decided to pull out their checkbook to hop onto the exchange bandwagon.

There are just far too many "but can it do <insert something here>" business needs that Google doesn't offer and would never estimate when it will. Not to mention the limited, high level support that never really helps you.

The right place for Google is at the consumer level -- until it can take greater steps to cover the majority of needs enterprise users have, they should focus on doing exactly what they did with WildBlue.

Topics: Software, Apps, Browser, Collaboration, Google, Microsoft, Networking, Telcos

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6 comments
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  • Google Docs will take one and all.

    Google Docs now has over 1M users/month and they could have perhaps 10M in a year. I agree that the consumer market has potential. I also think Google Docs has a huge market once China/India/etc takes off.

    http://schlerplotti.typepad.com/quantworks/2007/12/why-google-docs.html
    MikeReynolds
  • Couldn't agree more regarding the pathetic support

    Google's claim that customers paying for the Google
    Apps Premium receive telephone support is tenuous at
    best. The office hours are extremely limited, and in my
    experience whenever an issue occurs that they don't
    want to actually have a human do something about,
    they have a policy for it that basically says "haw haw,
    stupid customer, there's nothing you can do".

    Strange, since the Google Apps service is just fine. But
    the support makes me hate Google a little.
    Jason Clarke
  • RE: Google may have finally figured out what to do with Google Apps

    On Google Docs a user can not completely delete his own documents/data. At least embedded images in Docs and Presentations remain on the Google servers even after the user deleted a document. Details: http://www.line-of-reasoning.com/issues/privacy-issue-google-docs-seems-to-not-delete-but-only-hide-documents-when-the-trash-is-emptied/
    Maybe consumers should be careful in using Google Docs as their main application suite until Google reacts to this issue?
    Ralf01
    • Well, as long as you are not a drug dealer, you don't have too much to

      worry about. For the long run, Google WILL figure out how to delete the images, etc, that are no longer referenced, as they take up disk space.
      DonnieBoy
  • Google apps are a joke

    They are worthless expect for quickly viewing the powerpoint jokes that my friends send me (when they work).

    For anything else, it doesn't do much more than notepad. And it is useless for anything remotely professional. Get OpenOffice instead.
    patibulo
  • RE: Google may have finally figured out what to do with Google Apps

    I tried Google Apps awhile ago for email purposes, which I assume most businesses end up using the service for. There were lots of problems with the service and, as mentioned here, they just didn't have the features that so many businesses need.

    I finally ended up checking out Webmail.us, a company recently aquired by Rackspace, and have been with them ever since. They provide everythign I need and are constantly adding new features. If your looking for a new email solution for your business check them out.. http://www.webmail.us.
    dog987