Googling Google

Christopher Dawson, Sam Diaz and Matt Weinberger

Google misses LA deadline, costs them big bucks

By | July 25, 2010, 10:22pm PDT

Google had promised to have city employees in Los Angeles switched over to Google Apps by June 30. Tens of thousands of employees were to get upgraded, but it sounds like the plan will not be fully executed until sometime in mid August.

The problem with that is that costs to run LA’s existing Novell setup while Google works on the transition will cost somewhere in the neighborhood of $135,000. Google has agreed to pay for the cost of keeping things running smoothly.

The roots of the delay come from the L.A.P.D, and their concerns over security. They want to make sure their data is not mixed in with any other data maintained by Google — probably not something Google is excited about since their data centers naturally serve many clients from the same machines and data stores. They also want background checks for Googlers who can access L.A.P.D data. These all seem like reasonable requests.

In addition to security concerns, Google is also being taken to task over email delays. Another good point is made by the L.A.P.D according to Marketwatch:

“Given that the L.A.P.D. is a 24/7 operation, which relies upon email/Blackberry notifications for public-safety-related incidents across the city, these delays are not acceptable.”

It will be interesting to see if these problems can be sorted out in a timely fashion.

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Topics

Garett Rogers has always had a deep interest in computers and the Internet, which led him to a degree in Computer Information Systems. He is currently employed as a programmer for iQmetrix.

Disclosure

Garett Rogers

Garett Rogers is employed as a programmer for iQmetrix, which specializes in retail management software for the wireless industry. He has no other formal associations with any software or hardware companies.

Biography

Garett Rogers

Garett Rogers has always had a deep interest in computers and the Internet, which led him to a degree in Computer Information Systems. He is currently employed as a programmer for iQmetrix, which specializes in retail management software designed specifically for the cellular and electronics industry.

Garett's journey into Google started with his employer asking him to "get a better rank on Google." Diving into search engine optimization sparked his curiosity for how things work and led him to create a blog dedicated to what interests him most--Google.

Talkback Most Recent of 17 Talkback(s)

  • Decision making process
    So on what basis did they make the decision to move to Google when such fundamental issues like security or email delays have not been sorted out during the decision making process?
    ZDNet Gravatar
    cluons
    25th Jul 2010
  • RE: Google misses LA deadline, costs them big bucks
    @cluons they are from California. They never think things all the way through. I just can't believe that Google is actually going to pay the costs for them to run their old system while they migrate it.
    ZDNet Gravatar
    Jimster480
    25th Jul 2010
  • RE: Google misses LA deadline, costs them big bucks
    @Jimster480
    That's because they will make many times that in the long run...

    "The City Council voted unanimously for the adoption of Google Apps, pending a contract amendment that would require Google to compensate the city if its system is breached. The $7.2 million contract would move all of the city's 30,000 employees to Google Apps during the coming year."-source-http://blog.seattlepi.com/microsoft/archives/183396.asp
    ZDNet Gravatar
    aburton@...
    26th Jul 2010
  • RE: Google misses LA deadline, costs them big bucks
    @cluons Google probably said "It will all be fine". And the LA folks didn't ask the LAPD for their requirements. And NONE of them have enterprise (or telco) infrastructure experience at this level. Five-nines isn't just a catchphrase.
    ZDNet Gravatar
    A.Sinic
    26th Jul 2010
  • RE: Google misses LA deadline, costs them big bucks
    @A.Sinic
    Well, yes... and no.
    The LAPD was actually the thorn in the side of the whole conversion process when it began- for exactly the reasons they're stating now. They spelled out their requirements and concerns quite plainly when the idea started looking like it would go through. Google gave them many, many assurances and won over the City Council. I'm in IT for a local CA government and we've been watching this one closely.
    ZDNet Gravatar
    davesully
    26th Jul 2010
  • With Google...
    @cluons

    There is no security. Their security is them collecting your data packets


    ^O^
    ZDNet Gravatar
    Cylon Centurion
    26th Jul 2010
  • There must be something in it for them.
    Sure, Google will pay the costs. There must be something in it for them, good will, more advertising bucks, leverage to get other large orgs to switch. $135K is cheap. Why don't I get a warm and fuzzy over that figure?
    ZDNet Gravatar
    Minervo
    26th Jul 2010
  • This was already predicted
    This was already known beforehand from a report from mthe cit?es administrative officer:

    "as a recent independent Los Angeles City Administrative Officer report has stated, the proposed system under consideration will actually cost taxpayers an additional $1.5 million in the first year. There are significant costs to migrating, training and SECURING Google Apps."

    Source:
    http://www.novell.com/prblogs/?p=1463
    ZDNet Gravatar
    IE9
    26th Jul 2010
  • RE: Google misses LA deadline, costs them big bucks
    Google is about consumer searches, not the complexities of dealing with large corporate or government security. I give them a 50% chance of going live and about an 80% of having the deal fall apart within a year.
    ZDNet Gravatar
    rmark@...
    26th Jul 2010
  • ZDNet Gravatar
    Kevin@...
    26th Jul 2010
  • RE: Google misses LA deadline, costs them big bucks
    @Kevin@... Probably

    The way the government works, is you get funding for a requirement. If the requirement doesn't change, you do NOT get additional funding. So if they bought Novel to automate their purchase requests, etc. then that's what they have.

    It might even be word perfect happy

    I ran into this with Congress all the time when I was purchasing IT for the military. If the mission (requirement) didn't change, there was no funding for replacing 'obsolete' equipment - it wasn't obsolete when you bought it.

    Makes a certain amount of sense at some level. If you loved your smartphone when you bought it, just remember that 2 years from now when your contract is up happy

    == John ==
    ZDNet Gravatar
    jgwinner
    26th Jul 2010
  • RE: Google misses LA deadline, costs them big bucks
    @Kevin@... yes, Novell, a secure NOS
    ZDNet Gravatar
    butter.262@...
    26th Jul 2010
  • Serious Question
    What will the world be like if we get to the point where most major law enforcement agencies and governmental entities are storing their data with a potentially corrupt corporate entity? Not that the government is any less corrupt necessarily, but at least with the current setup the data is distributed across many entities' databases and not centralized. I really have misgivings about a central database that literally contains everything the government and potentially credit agencies, et al knows about me. The DBAs in charge of maintaining that system suddenly become the most powerful people in the country in many ways.
    ZDNet Gravatar
    2drinks
    26th Jul 2010
  • RE: Google misses LA deadline, costs them big bucks
    @2drinks

    That's why the Privacy act makes it illegal to keep such databases. It was passed right after World War II, for obvious reasons at the time.

    However, the civilian agencies violate this all the time - it's called Credit Reporting. Big brother, legally can't be the government, but the corporations have no such restrictions.

    == John ==
    ZDNet Gravatar
    jgwinner
    26th Jul 2010
  • L.A.P.D. migrating to Google . . .
    OK, so once the L.A.P.D. have finally had their systems migrated,
    will there be Google Ads included with mugshots etc.?
    and adsense ad-words in their court documents etc.?
    ZDNet Gravatar
    Who Am I Really
    26th Jul 2010

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