Google misses LA deadline, costs them big bucks

Google misses LA deadline, costs them big bucks

Summary: Google had promised to have city employees in Los Angeles switched over to Google Apps by June 30. Tens of thousands of employees were to get upgraded, but it sounds like the plan will not be fully executed until sometime in mid August.

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TOPICS: Google
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Google had promised to have city employees in Los Angeles switched over to Google Apps by June 30. Tens of thousands of employees were to get upgraded, but it sounds like the plan will not be fully executed until sometime in mid August.

The problem with that is that costs to run LA's existing Novell setup while Google works on the transition will cost somewhere in the neighborhood of $135,000. Google has agreed to pay for the cost of keeping things running smoothly.

The roots of the delay come from the L.A.P.D, and their concerns over security. They want to make sure their data is not mixed in with any other data maintained by Google -- probably not something Google is excited about since their data centers naturally serve many clients from the same machines and data stores. They also want background checks for Googlers who can access L.A.P.D data. These all seem like reasonable requests.

In addition to security concerns, Google is also being taken to task over email delays. Another good point is made by the L.A.P.D according to Marketwatch:

“Given that the L.A.P.D. is a 24/7 operation, which relies upon email/Blackberry notifications for public-safety-related incidents across the city, these delays are not acceptable.”

It will be interesting to see if these problems can be sorted out in a timely fashion.

Topic: Google

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17 comments
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  • Decision making process

    So on what basis did they make the decision to move to Google when such fundamental issues like security or email delays have not been sorted out during the decision making process?
    cluons
    • RE: Google misses LA deadline, costs them big bucks

      @cluons they are from California. They never think things all the way through. I just can't believe that Google is actually going to pay the costs for them to run their old system while they migrate it.
      Jimster480
      • RE: Google misses LA deadline, costs them big bucks

        @Jimster480
        That's because they will make many times that in the long run...

        "The City Council voted unanimously for the adoption of Google Apps, pending a contract amendment that would require Google to compensate the city if its system is breached. The $7.2 million contract would move all of the city's 30,000 employees to Google Apps during the coming year."-source-http://blog.seattlepi.com/microsoft/archives/183396.asp
        aburton@...
    • RE: Google misses LA deadline, costs them big bucks

      @cluons Google probably said "It will all be fine". And the LA folks didn't ask the LAPD for their requirements. And NONE of them have enterprise (or telco) infrastructure experience at this level. Five-nines isn't just a catchphrase.
      A.Sinic
      • RE: Google misses LA deadline, costs them big bucks

        @A.Sinic
        Well, yes... and no.
        The LAPD was actually the thorn in the side of the whole conversion process when it began- for exactly the reasons they're stating now. They spelled out their requirements and concerns quite plainly when the idea started looking like it would go through. Google gave them many, many assurances and won over the City Council. I'm in IT for a local CA government and we've been watching this one closely.
        davesully
    • With Google...

      @cluons

      There is no security. Their security is them collecting your data packets


      ^O^
      The one and only, Cylon Centurion
  • There must be something in it for them.

    Sure, Google will pay the costs. There must be something in it for them, good will, more advertising bucks, leverage to get other large orgs to switch. $135K is cheap. Why don't I get a warm and fuzzy over that figure?
    Minervo
  • This was already predicted

    This was already known beforehand from a report from mthe cit?es administrative officer:

    "as a recent independent Los Angeles City Administrative Officer report has stated, the proposed system under consideration will actually cost taxpayers an additional $1.5 million in the first year. There are significant costs to migrating, training and SECURING Google Apps."

    Source:
    http://www.novell.com/prblogs/?p=1463
    IE11
  • RE: Google misses LA deadline, costs them big bucks

    Google is about consumer searches, not the complexities of dealing with large corporate or government security. I give them a 50% chance of going live and about an 80% of having the deal fall apart within a year.
    rmark@...
  • Wait ... did they say Novell???

    Geez ...
    Kevin@...
    • RE: Google misses LA deadline, costs them big bucks

      @Kevin@... Probably

      The way the government works, is you get funding for a requirement. If the requirement doesn't change, you do NOT get additional funding. So if they bought Novel to automate their purchase requests, etc. then that's what they have.

      It might even be word perfect :)

      I ran into this with Congress all the time when I was purchasing IT for the military. If the mission (requirement) didn't change, there was no funding for replacing 'obsolete' equipment - it wasn't obsolete when you bought it.

      Makes a certain amount of sense at some level. If you loved your smartphone when you bought it, just remember that 2 years from now when your contract is up :)

      == John ==
      jgwinner
    • RE: Google misses LA deadline, costs them big bucks

      @Kevin@... yes, Novell, a secure NOS
      butter.262@...
  • Serious Question

    What will the world be like if we get to the point where most major law enforcement agencies and governmental entities are storing their data with a potentially corrupt corporate entity? Not that the government is any less corrupt necessarily, but at least with the current setup the data is distributed across many entities' databases and not centralized. I really have misgivings about a central database that literally contains everything the government and potentially credit agencies, et al knows about me. The DBAs in charge of maintaining that system suddenly become the most powerful people in the country in many ways.
    2drinks
    • RE: Google misses LA deadline, costs them big bucks

      @2drinks

      That's why the Privacy act makes it illegal to keep such databases. It was passed right after World War II, for obvious reasons at the time.

      However, the civilian agencies violate this all the time - it's called Credit Reporting. Big brother, legally can't be the government, but the corporations have no such restrictions.

      == John ==
      jgwinner
  • L.A.P.D. migrating to Google . . .

    OK, so once the L.A.P.D. have finally had their systems migrated,
    will there be Google Ads included with mugshots etc.?
    and adsense ad-words in their court documents etc.?
    Who Am I Really
  • LAPD

    Isn't that ironic? the LAPD worrying about google being corrupt in some way?
    zdnet-registraion
  • Yawn.

    More Big Brother from Google Garrett in his Google Jammies and Google towel/cape running throughout the house with Google wallpaper pretending to be a Google airplane.

    Watch for the soon to come article on the rise, leaks, and fall of LA's Google cyber house of Google cards. (Hope it 'll all be in spanish 'cuz pretty soon English won't be an option on the phone calls anymore.)
    becomann