Googling Google

Christopher Dawson, Sam Diaz and Matt Weinberger

Google service disruptions in China - Beginning of the end?

By | June 30, 2010, 12:43pm PDT

Summary: Yesterday I suggested that a Google-China split would be temporary as economic and social forces ultimately would lead China to relax its dictatorial policies and open its doors further to trade partners. A few readers agreed, others were just disappointed in the softness of Google’s approach, and still others felt that Google needed to do [...]

Yesterday I suggested that a Google-China split would be temporary as economic and social forces ultimately would lead China to relax its dictatorial policies and open its doors further to trade partners. A few readers agreed, others were just disappointed in the softness of Google’s approach, and still others felt that Google needed to do whatever was necessary to stay in China. It is, after all, China.

Now Google is reporting that they are seeing service disruptions on the deadline for the renewal of their Chinese operating license and one has to wonder if this is the beginning of the end for Google’s operations in the largest Internet market in the world (at least for now, if my theory on China’s long-term social and business evolution holds true). According to the Wall Street Journal,

“It appears that search queries produced by Google Suggest are being blocked for mainland users in China. Normal searches that do not use query suggestions are unaffected,” the company said in a statement.

Google declined to speculate why only Google Suggest searches were being blocked. The blockage affected only searches conducted from within mainland China, not those from Hong Kong.

This begs the question whether this is merely saber-rattling from the Chinese government, if it indicates a tenuous detente between Google and China, or if this is the beginning of much broader blocking of Google services. I’m inclined towards the detente theory. Google, for its part, gave in to China’s demands that it stop automatically redirecting to an unfiltered Hong Kong-based search. China, for its part, exerts a bit of extra control over the content in the google.cn domain and saves face in its dealings with one of the only large corporations to challenge its policies. It also maintains relations with an arguably very important partner in its efforts towards economic growth and expansion, despite Google’s relatively low market share in China.

One also has to wonder if the effort, drama, and legal wranglings are worth Google’s trouble in China. Even if it allowed to continue operating, will its users always be wondering what services will be blocked next? As it is, Google has been largely unable to make its Apps enterprise products available behind the Great Firewall and its ad-based search revenue from mainland China is only a small fraction of its global billions.

Most would continue to argue, though, that “it’s China, stupid!”. Of course it’s worth their while, right? I mean, well, it’s China! We’ll see, though, if whatever compromise (if any) comes from this latest dispute is enough to satisfy shareholders, Chinese users, human rights activists, and Google itself, which has repeatedly struggle to maintain its Don’t be Evil credo in China.

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Chris Dawson is a freelance writer and consultant with years of experience in educational technology and web-based systems. In 2011, he became the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network SaaS provider.

Disclosure

Christopher Dawson

Christopher Dawson is the Vice President of Marketing for WizIQ, Inc., by day and a freelance writer and educational technology consultant by night. Well, most of his colleagues at WizIQ are based in India, so really he's working with them whenever he can stay awake. He has worked for his local school district as a teacher and technology director, for the Johns Hopkins University School of Public Health, and for Biogen, Inc. (now Biogen-IDEC, Inc.). He has also consulted with STATNet and Cytyc Corporation and retains close ties with X2 Development Corporation (now owned by Follett Software, the supplier of the student information system he administered for several years). Follett is paying him a monthly honorarium to act as a presenter for their "SIS Voices for Student Achievement" community (he produces occasional blog posts and hosts a monthly webinar on the use of student information systems to inform data-driven instruction and school-wide change. He regularly purchases and/or recommends Dell hardware. This is because Dell makes good hardware and has truly committed itself to education in innovative ways, particularly with their "Connected Classroom" initiative. It isn't because he has dealings with the company through his role at WizIQ (which he does) or because they have provided him with long-term loans of a variety of equipment for in-depth testing (which they have). Intel (reference designer for the Classmate PCs he has implemented in his local schools) has provided him with long-term loans of Classmate PCs for testing, as have Dell and Lenovo with their educational offerings. He may report on any of these companies as his experiences with them have direct bearing on educational technology; positive reports are not necessarily an endorsement and he receives no direct financial compensation from these companies or any others. Intel paid all expenses for his attendance at the 2009 Intel Classmate PC Ecosystem Summit which he attended as the sole representative of the technology press. He was invited to attend in 2010 but his wife would have killed him if he spent 3 days in Vegas geeking out and left her home alone with a new baby. Acer provided him with a 50% discount on an Aspire One netbook in early 2009 after he tested it for 30 days through their educational seed program. He liked the netbook at the time but it has since broken and sits unused in his office. Canonical sent him Ubuntu lanyards, t-shirts, and mousepads for his kids. He stole one of the lanyards and proudly hangs his keys from it and occasionally features his 8-year old wearing an oversized Ubuntu t-shirt on his Facebook profile. Gunnar Optiks sent him a pair of computer glasses to evaluate for a holiday gift guide. He is wearing them now as he types this because they never asked for them back and they rock out loud. Seriously - they work brilliantly and make it much easier to spend 20 hours a day staring at an LCD. If they ever asked for them back, he would fork over the $99 and buy a pair. Microsoft gave him 2 free copies of Office 2010 professional, a desktop clock, and a useless book on Office 2010 when he attended the launch of Office/Sharepoint 2010. He occasionally uses the SharePoint lanyard they gave him instead of the Ubuntu lanyard for his keys, but feels dirty afterwards. Adobe provided him with a pre-release version of the CS5 Master Collection for evaluation and ultimately provided a full, licensed copy for ongoing testing of educational applications of this admittedly expensive software. Like the Gunnars, if the license expires or they come out with CS6, he'd actually go out and buy it himself. Which is saying something, because he's actually pretty cheap. Any other companies wishing to send him cool things to evaluate, wear, or otherwise adorn his kids are more than welcome to; he promises to disclose it here if he keeps any of the stuff. Finally, because WizIQ is a virtual classroom and learning network provider, Chris, as VP of Marketing, frequently interacts with, seeks out deals with, and directly or indirectly competes with a whole lot of LMS, SIS, and other Education 2.0 companies. In general, he'll limit his reporting about these companies to news that does not impact his relationship with them or with WizIQ. If he reports on them, it's because what they are doing is newsworthy or worth the attention of his readers and not because he's trying to broker some deal, damage competition, or otherwise advance his position in his day job. LMS and SIS companies, along with other online learning communities, are a pretty important part of Ed Tech. If he stops reporting on them completely, there won't be a whole lot left. He'll be sure to call out any overt conflicts of interest if they are unavoidable. Finally, Follett Software Company pays him a little tiny honorarium every month to present on their SIS Voices webinars and to write the occasional blog or discussion thread for them. Since Follett recently bought X2 (maker of an awesome web-based SIS that Chris just happened to have used, served in advisory groups for, and frequently reported on), this is probably also worth disclosing.

Biography

Christopher Dawson

Christopher Dawson grew up in Seattle, back in the days of pre-antitrust Microsoft, coffeeshops owned by something other than Starbucks, and really loud, inarticulate music. He escaped to the right coast in the early 90's and received a degree in Information Systems from Johns Hopkins University. While there, he began a career in health and educational information systems, with a focus on clinical trials and related statistical programming and database modeling. This focus led him to several positions at Johns Hopkins, a couple-year stint in private industry, teaching high school math and technology, and 2 years as the technology director for his local school district. Most recently, he started his own consulting business and is now the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network provider. He lives with his wife, five kids (yes, 5), 2 dogs, and a hateful cat in a small town in north-central Massachusetts. Although he is no longer teaching, his roles with WizIQ and ZDNet allow him to continue helping students and teachers add value to education with technology rather than merely adding to the bottom line.

Talkback Most Recent of 13 Talkback(s)

  • Welcome to dictatorship land
    Now they have to use crappy baidu
    ZDNet Gravatar
    FADS_z
    30th Jun 2010
  • RE: Google service disruptions in China - Beginning of the end?
    Totalitarian government cannot afford to be defied. Google either submits to the Governments policies or leaves. By the way they would have to do the same if they were in a dispute with the US, only here they only have to follow the constitution and clearly written laws. In China you have to follow whatever is the latest demands of the government or else. As soon as Google defied China in public it was over. It is basically illegal to have secrets hidden from the Government in China, and that is what Google was trying to do.
    ZDNet Gravatar
    hayneiii@...
    30th Jun 2010
  • "Yesterday I suggested that a Google-China split would be temporary...
    ...as economic and social forces ultimately would lead China to relax its dictatorial policies and open its doors further to trade partners.

    The same song you and folks like you sang about Iran. Liberals are so cute when they try to understand dictatorships.
    ZDNet Gravatar
    frgough
    30th Jun 2010
  • Well Its the moment of truth for Google
    @frgough

    Now will see if google are just word or have a real back bone and not so capitalist ho ....

    Google have a giant weapon of mass destruction in its sleeves " Information" google can put pressures on china 24/7 Tibet , Uighur population and unrest ,pollution and the list is long .

    Any bid of scandal can by push up again china just too piss them off ......

    Come on Google stop been a ho fight back
    ZDNet Gravatar
    Quebec-french
    30th Jun 2010
  • what if it is sabotage
    caused by the beast in Redmond?
    ZDNet Gravatar
    Linux Geek
    30th Jun 2010
  • do you need more aluminium foil?
    @Linux Geek --- I can give you some in case there is not enough.
    ZDNet Gravatar
    pupkin_z
    30th Jun 2010
  • RE: Google service disruptions in China - Beginning of the end?
    @Linux Geek - Oh noes, it's teh haxxorz from Redmond!!! Seriously, I think Google has just as many bright minds as Microsoft. If Microsoft, for some unknown reason, wanted to play that kind of game, I'm sure Google could respond in kind. Exactly what are you basing your tin-foil theories on anyway? Just assuming anything bad must be Microsoft's, er I mean M$', doing? Hate to say it, but as 'evil' as you think Microsoft to be, they haven't killed tens of millions of people like the Communist government in China. I think China is plenty evil enough on their own to do this kind of thing.
    ZDNet Gravatar
    branchman67
    1st Jul 2010
  • RE: Google service disruptions in China - Beginning of the end?
    Is the gig up for Google? After boldly defying Beijing censorship by sending search queries to its Hong Kong site, Google is trying to find a way back into China before its license expires this month. Now the secret is out, Google will use choogle.com
    See: http://chinareallysucks.com/Site/New_Stuff/Entries/2010/6/30_Google_sneaking_into_China_with_Choogle.html
    ZDNet Gravatar
    maozewrong
    30th Jun 2010
  • RE: Google service disruptions in China - Beginning of the end?
    In my opinion, the Great Firewall is pure protectionism and I'm surprised that China hasn't already been brought to the WTO.

    If you wanna see which websites are currently blocked in China, check out http://www.greatfirewall.biz
    ZDNet Gravatar
    olbion
    1st Jul 2010
  • RE: Google service disruptions in China - Beginning of the end?
    I guess China would hate the world to think that beneath it's thin veneer of capitalism there lies something other than an oppressive communist dictatorship.
    ZDNet Gravatar
    AndyPagin
    1st Jul 2010
  • And ATT uVerse affected in Texas
    Rather big outage with ATT uVerse in North Texas. Internet part seems fine, but it's the TV part that is out !
    ZDNet Gravatar
    TxM2xTx
    1st Jul 2010
  • depends on the leadership
    I'd say it depends largely on the leadership. We're so used to rapid turnaround of leadership here in the USA it's difficult to see how leadership works in other countries. Leaders in many foreign nations are often in power for a long time and if you get a bad leader, you're likely stuck with that leader until either a successful revolt or a death of the leader. It's not like the USA where you can simply wait for the next elections and change your vote.

    Leaders in other countries are also a lot more powerful - here in the USA, if the people don't want a leader to have power, they can easily block that power. Think about how long it took for Obama to get health care through, and how the seats in congress have been changing. I don't think the Chinese leadership have seen a credible block to their power in a long time.

    The Chinese have been stuck with same the old problems that plagued other nations in the past, and which the concept of democracy was much designed to minimize: Corrupt leadership having too much power, and the people of the nation having too little power.

    Now, that's not to say a system like what the Chinese have can't occasionally work. But it needs the right leadership, and it's prone to corruption well above and beyond what we have in the USA. It only takes a couple of corrupt leaders in China to really make the lives of the people miserable.

    Let's not forget one of the pillars of Communism - what makes it communism in the first place - is the lack of private ownership. A totally communist country would have "public" (government) ownership of all of the businesses inside of it. The fact that Google is even allowed in China tells me this isn't Communism at work - it's communism collapsing.

    "One also has to wonder if the effort, drama, and legal wranglings are worth Google?s trouble in China."

    Let's turn this question on its head: Why did Chinese leadership invest so much effort, drama, and legal wranglings into fighting Google? I'm not about to let China off the hook here, sorry. The truth is that China DID in fact go to great lengths to fight Google. They're not innocent bystanders. Let's not pretend they are. Let's not forget that they DO have a great firewall, and they use it all the time.
    ZDNet Gravatar
    CobraA1
    1st Jul 2010
  • RE: Google service disruptions in China - Beginning of the end?
    Google?s real deal with China!!! While freedom advocates hail the announcement that Google got its China license approved without a return to the previous censorship of its search results, nobody knows the real terms of the deal, until now, an exclusive report at: http://chinareallysucks.com/Site/New_Stuff/Entries/2010/7/11_Google%E2%80%99s_secret_deal_with_China_revealed.html
    ZDNet Gravatar
    maozewrong
    10th Jul 2010

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