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Christopher Dawson

Google's Open Web vs Apple's vendor lock-in

By | March 15, 2010, 3:10am PDT

Summary: Jason Perlow has a theory. Some people might say that it’s a little far-fetched, a little conspiratorial. However, I’ve worked with Jason long enough to know that very often his theories end up being realized. This particular theory has the makings of an epic battle between Apple and Google (along with potentially [...]

Jason Perlow has a theory. Some people might say that it’s a little far-fetched, a little conspiratorial. However, I’ve worked with Jason long enough to know that very often his theories end up being realized. This particular theory has the makings of an epic battle between Apple and Google (along with potentially a host of other vendors and the open source community).

Essentially, Jason makes a case suggesting that Apple is looking to extend the closed vertical ecosystem that it has already brought to music into all of the media we consume. As we move away from a PC-centric world to an Internet-centric world, the idea of a “screen” (whether smartphones, terminals, kiosks, PCs, televisions, or MIDs) that connects us to the Web and all of the data and applications we host there makes a lot of sense. And if, as Jason suggests, the iPad is Apple’s first real volley into the “screen” market then we should expect future generations of Apple’s screen to be

a synthesis between iPhone OS and Mac OS where the entire means of production, the systems architecture and the software/content delivery mechanism to the device is entirely Apple-controlled.

The idea of the screen is completely consistent with Google’s vision of computing in the relatively near future. When top Google execs proclaimed that the desktop would be dead by 2013, they were met with an entire spectrum of reactions, from the usual disbelief in yet another death-of-the-pc theory to applause. As Gizmodo explained,

Everything that Google is doing and planning is centered on the mobile, the cloud, and ubiquitous connectivity.


In my conversation last week with Google’s Chris Vander Mey, the same message was clear. No matter what anyone else is doing, Google will leverage the Open Web and the powerful platform they have developed in the cloud to deliver useful applications and great experiences across platforms (meaning whatever screen you use, you’ll be able to access your data and applications).

This really gets to the core of epic battle I mentioned before. Where Apple is looking to create a completely closed vertical platform for content. Google is looking to have their cloud services work anywhere, regardless of vendor, OS, hardware, etc. Whether integrating search and online media into Dish Network’s satellite TV or continuing to develop and implement HTML 5, Google is marching toward a level of ubiquity that Apple may be hard-pressed to match with a closed ecosystem.

After all, while the iPod and iPhone are certainly music and communications juggernauts with which to be reckoned, the iPad starts getting a little rich for a lot of media consumers. So will Apple’s embedded system TVs (assuming Jason has their plans correctly, and I really believe that he does). And, just as Apple capriciously wipes out Apps from their Apps Store, so too could they control the content on these devices in ways that Google (so far) has chosen not to.

Who will win the battle? I think it will be a couple of years in the making. However, there is a reason that Eric Schmidt left Apple’s board of directors last year. There is a reason that Google is pushing into countless new markets and bringing products into widespread beta as quickly as possible. Google and Apple both know: he who controls the screen controls the Web (and all of the money that entails). I have to say that I’m rooting for Google’s open approach that welcomes a wide array of hardware and software. Vendor lock-in isn’t good for consumers, content providers, or developers. Apple’s HTC lawsuit was the first shot across the bow. What’s next? And when will Google take the gloves off?

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Topics

Chris Dawson is a freelance writer and consultant with years of experience in educational technology and web-based systems. In 2011, he became the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network SaaS provider.

Disclosure

Christopher Dawson

Christopher Dawson is the Vice President of Marketing for WizIQ, Inc., by day and a freelance writer and educational technology consultant by night. Well, most of his colleagues at WizIQ are based in India, so really he's working with them whenever he can stay awake. He has worked for his local school district as a teacher and technology director, for the Johns Hopkins University School of Public Health, and for Biogen, Inc. (now Biogen-IDEC, Inc.). He has also consulted with STATNet and Cytyc Corporation and retains close ties with X2 Development Corporation (now owned by Follett Software, the supplier of the student information system he administered for several years). Follett is paying him a monthly honorarium to act as a presenter for their "SIS Voices for Student Achievement" community (he produces occasional blog posts and hosts a monthly webinar on the use of student information systems to inform data-driven instruction and school-wide change. He regularly purchases and/or recommends Dell hardware. This is because Dell makes good hardware and has truly committed itself to education in innovative ways, particularly with their "Connected Classroom" initiative. It isn't because he has dealings with the company through his role at WizIQ (which he does) or because they have provided him with long-term loans of a variety of equipment for in-depth testing (which they have). Intel (reference designer for the Classmate PCs he has implemented in his local schools) has provided him with long-term loans of Classmate PCs for testing, as have Dell and Lenovo with their educational offerings. He may report on any of these companies as his experiences with them have direct bearing on educational technology; positive reports are not necessarily an endorsement and he receives no direct financial compensation from these companies or any others. Intel paid all expenses for his attendance at the 2009 Intel Classmate PC Ecosystem Summit which he attended as the sole representative of the technology press. He was invited to attend in 2010 but his wife would have killed him if he spent 3 days in Vegas geeking out and left her home alone with a new baby. Acer provided him with a 50% discount on an Aspire One netbook in early 2009 after he tested it for 30 days through their educational seed program. He liked the netbook at the time but it has since broken and sits unused in his office. Canonical sent him Ubuntu lanyards, t-shirts, and mousepads for his kids. He stole one of the lanyards and proudly hangs his keys from it and occasionally features his 8-year old wearing an oversized Ubuntu t-shirt on his Facebook profile. Gunnar Optiks sent him a pair of computer glasses to evaluate for a holiday gift guide. He is wearing them now as he types this because they never asked for them back and they rock out loud. Seriously - they work brilliantly and make it much easier to spend 20 hours a day staring at an LCD. If they ever asked for them back, he would fork over the $99 and buy a pair. Microsoft gave him 2 free copies of Office 2010 professional, a desktop clock, and a useless book on Office 2010 when he attended the launch of Office/Sharepoint 2010. He occasionally uses the SharePoint lanyard they gave him instead of the Ubuntu lanyard for his keys, but feels dirty afterwards. Adobe provided him with a pre-release version of the CS5 Master Collection for evaluation and ultimately provided a full, licensed copy for ongoing testing of educational applications of this admittedly expensive software. Like the Gunnars, if the license expires or they come out with CS6, he'd actually go out and buy it himself. Which is saying something, because he's actually pretty cheap. Any other companies wishing to send him cool things to evaluate, wear, or otherwise adorn his kids are more than welcome to; he promises to disclose it here if he keeps any of the stuff. Finally, because WizIQ is a virtual classroom and learning network provider, Chris, as VP of Marketing, frequently interacts with, seeks out deals with, and directly or indirectly competes with a whole lot of LMS, SIS, and other Education 2.0 companies. In general, he'll limit his reporting about these companies to news that does not impact his relationship with them or with WizIQ. If he reports on them, it's because what they are doing is newsworthy or worth the attention of his readers and not because he's trying to broker some deal, damage competition, or otherwise advance his position in his day job. LMS and SIS companies, along with other online learning communities, are a pretty important part of Ed Tech. If he stops reporting on them completely, there won't be a whole lot left. He'll be sure to call out any overt conflicts of interest if they are unavoidable. Finally, Follett Software Company pays him a little tiny honorarium every month to present on their SIS Voices webinars and to write the occasional blog or discussion thread for them. Since Follett recently bought X2 (maker of an awesome web-based SIS that Chris just happened to have used, served in advisory groups for, and frequently reported on), this is probably also worth disclosing.

Biography

Christopher Dawson

Christopher Dawson grew up in Seattle, back in the days of pre-antitrust Microsoft, coffeeshops owned by something other than Starbucks, and really loud, inarticulate music. He escaped to the right coast in the early 90's and received a degree in Information Systems from Johns Hopkins University. While there, he began a career in health and educational information systems, with a focus on clinical trials and related statistical programming and database modeling. This focus led him to several positions at Johns Hopkins, a couple-year stint in private industry, teaching high school math and technology, and 2 years as the technology director for his local school district. Most recently, he started his own consulting business and is now the Vice President of Marketing for WizIQ, Inc., a virtual classroom and learning network provider. He lives with his wife, five kids (yes, 5), 2 dogs, and a hateful cat in a small town in north-central Massachusetts. Although he is no longer teaching, his roles with WizIQ and ZDNet allow him to continue helping students and teachers add value to education with technology rather than merely adding to the bottom line.

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RE: Google's Open Web vs Apple's vendor lock-in
Joe1DISH 17th Jun
DISH offering the consumer options than no one else does. You can get the awesome Google TV to surf and watch TV right off the TV. Now there is a new option from DISH Network. DISH Online is where I go to watch all my movies. I work for DISH so when the company rolls out something new I jump on it and check it out. I like the fact that I set up all my DVR events here to record a show and watch them later. This is great value for a consumer and a way to get more out of your TV.
0 Votes
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Think of any other consumer product people use from cars to TVs and
see if there isn't customer lock-in. For some reason, which is probably
that the computer tech world has decreed it for many years now,
anything computer related must be "open" whatever that means. Isn't
"open" just a bigger looser lock in?

A solid, useful product is always tightly conceived of, maintained and
protected...this is where the real value is.

Don't confuse this with abusive practises in a market place that
removes choice for consumers. Consumers are not bound to use
Apple products and services and can choose to go with any number of
businesses that offer the same kinds of things.

Consumer computer technology is finally coming out of the woods
and is actually becoming accessible to the unwashed masses that
aren't interested in all the tech behind it...they just want their
Facebook and Youtube...
0 Votes
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Rationalizing rubbish
Economister Updated - 15th Mar 2010
Cars and TVs lock you in? Really? How is that? I can use my cars and TVs any way I choose and replace them with any brand/model I choose without "switching costs" or inconvenience.

"Isn't "open" just a bigger looser lock in?". Well, that doesn't even warrant a response and kind of sets the stage for the rest of your blog: Utter and confused nonsense.
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Oh really/
CowLauncher 15th Mar 2010
Think about what you are saying. You certainly are "locked in" when
you buy a car or own a TV. Think about the goods and services
around those products...purchasing, warranty, service, parts...once
you buy that car there is an ecosystem you have entered and if you
want to switch or expand it, it for sure is going to cost you. As for
TVs, ever try to get out of a cable package early? What rose coloured
Kool-Aid are you smoking?

These are not bad things if make sure you are buying into something
that you value. I like taking my car the the dealership I bought it
from. There are many perks to doing that and I feel secure that I will
be treated well and if something goes wrong I know I am covered.

Note that I said "looser" not "loser" Just want to get that straight. Just
saying that no matter what you choose, you are in some way locked
in. "Locked in" is actually not a very accurate term for this as being
locked in implies that it happens against one's will. like I said there is
no absence of choice here.

If you want to talk about NOT free and open look at Google in China.
They censored the hell out of searches just to do business there. So
let's not talk about Google and Open in the same sentence. It's all
about the money for these cats and if they can do that playing the
"open" card then good on em. Just realize that once you buy that
Droid phone you are pretty well on your own.
0 Votes
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LOCKED IN is good??
dtheiler 15th Mar 2010
This is where the rubber meets the road. Those who want to continue down the path of comapnies dictating the terms of their products and ANYONE who wants to add value to the product is under their control. HEALTH INSURANCE companies, BANKS, APPLE,etc all beleive they will do better, make more personal profit and CONTROL if they dictate the terms. OPEN SOURCE is truly the only way for the U.S. to compete responsibly. But we are not into competing responsibly we are into maximizing profits. I love my iphone, I am ordering an ipad BUT when I have a choice with comparable options that Google is developing I will drop APPLE in a heart beat. Apple lost its dominance of the computer and let Microsoft take over for the same reasons it will loose out here. For the same reasons MICROSOFT is losing to GOOGLE is because they want to control all windows applications, in fact they want to own them. Heaven help us that GOOGLE stays on track for us to demonstrate you can be big and powerful an OPEN to all developers.
0 Votes
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Different ways to control..
McDaveH 16th Mar 2010
People have the choice to buy the product or not, there are other
products around.

Of course the best form of control is to make the subjects believe
they have a choice hence VHS, Windows & other second-rate
technology sells.

From a consumer perspective we have two choices; to purchase & use
the products that Apple, easily the best design/technology company
around or to purchase the others and put up with the half-baked
efforts from our soon-to-be-indispensible techie 'mates' to cobble
together 'solutions'

Apple wins.
0 Votes
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"open" just a bigger looser lock in? nonsense you missing the point - there just dont know what going on
0 Votes
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People don't seem to care that Flash is complete and total lock-in. It
does things that people enjoy and that's all that matters. Because it is
ubiquitous certainly does not mean that it is part of an "Open Web"
Because it is definitely not. They are the sole provider of the essential
piece to running these little proprietary apps on the internet and on your
desktop.
0 Votes
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Not much different from the Apple/MS choice people face when choosing a computer. You can go with the more expensive, more secure, more reliable, and easier-to-use Apple environment, or you can go with the less-expensive, less-secure, more varied, but more glitch-prone "open" environment. Grandmas and gearheads will have different priorities and different preferences -- there's room for both in the marketplace.

I think the idea that "whoever controls the screen controls the internet" is rubbish. The internet doesn't give a rat's anus what screen you use -- so long as it's compliant with standards, it doesn't matter if it's a $100 smart phone or a $100,000 mainframe.
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I think what we're juxtaposing here are two realities: one is the business model, which is Apple's perspective and the other is something much more overarching and communal. It's basically the same argument that compares communism to democracy.

The open web idea is only possible because the whole world has bought in to the infrastructure of the web itself and expanded it from a business centered reality to a world wide reality that is as open as thought itself. These are very different perspectives and the fact that there is a business model like Google that can make money from openness surely has to win the battle because it creates win-win for consumers whereas Apple's model ultimately restricts without offering in the end any more value.
0 Votes
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Name one way that any Apple product prevents you from experiencing
anything you want on the web?

What is Open Web even mean? Apple supports pretty well every open web
standard there is including HTML5.
0 Votes
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Apple's model offers a HUGE value.
Bruizer 15th Mar 2010
Much fewer advertisements being rammed down your throat.
0 Votes
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Don't know which one I want more less. I really hate ads.
0 Votes
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Hypothetically vs Actually...
McDaveH 16th Mar 2010
Yes, hypothetically, if you throw enjoy monkeys at
typewriters or geeks at keyboards great things should
ensue - so where's the evidence? The open source
community always comes up short of a real consumer
product.

Apple have shown they can deliver that last 10% (from a
tech perspective) or last 90% (from a design perspective)
so yes, their monopoly by the other's ineptitude was
always inevitable.

McD
You might want to read Android's developers agreement.

Google can pull any application any second (and it did with tethering ones), it can ban or prohibit whatever (and it did with tethering), and definitely does not owe anything to the developers -- "open" is the same as "closed" Apple.

Google also disabled voice navigation in Google Maps on European handsets after developers enabled it.
0 Votes
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Job got Disneyfied
paul@... 16th Mar 2010
He thought he was taking over Disney, but the irony is that
Disney seems to have taken over him, and Apple looks
increasingly like the parody in Shrek... the kingdom of far far
away - all neat and safe and dull. I have an online petition
http://flash4ipad.com, if at least you want to tell apple to put
the whole internet on the iPad.
0 Votes
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Yeah, good luck with that.
matthew_maurice 17th Mar 2010
nt.
0 Votes
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?
Jkirk3279 25th Mar 2010
Is there an option to vote AGAINST Flash?
DISH offering the consumer options than no one else does. You can get the awesome Google TV to surf and watch TV right off the TV. Now there is a new option from DISH Network. DISH Online is where I go to watch all my movies. I work for DISH so when the company rolls out something new I jump on it and check it out. I like the fact that I set up all my DVR events here to record a show and watch them later. This is great value for a consumer and a way to get more out of your TV.

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