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Christopher Dawson

HP's PC, WebOS bombshells: Opportunities or warning signs for Google?

By | August 19, 2011, 4:01am PDT

Summary: As Google and HP headed down similar business paths, HP’s sudden jolt to its business model will impact the rest of the tech industry. So, what’s the Google factor?

HP’s bombshell news - that it was walking away from WebOS and spinning off its PC division - is another big move that will undoubtedly have long-term ripple effects across the tech industry. What will the impact of this news be for Microsoft, specifically Windows and Office? What about Dell, HP’s long-time PC nemesis? Does this impact what other players - from RIM or Acer to Oracle or IBM - are doing in their respective businesses?

And then there’s Google.

No one was talking much about Google in the flood of posts that overtook the tech blogosphere as the news unraveled. That’s because, initially, there are others who will feel the impact of HP’s news in a bigger way. HP and Google aren’t largely viewed as having the same business goals and strategies.

Google, for example, isn’t a hardware company, though its bid for Motorola Mobility could change that. Google isn’t the big player in the enterprise, though it clearly has such aspirations. Like pretty much everyone else, Google’s tablet efforts aren’t even causing Apple to so much as blink. Its push into the PC game, via Chromebooks, is still very early - no where near the level that HP’s PC business was. Finally, Google was leaps and bounds ahead of HP in the mobile phone software game.

So what’s the Google factor in the HP news?

When you think about where each of the companies were heading - trying to gain some ground in tablets, the mobile phone market, enterprise and cloud - there are more similarities than you might first think. Granted, the two companies weren’t exactly in each other’s faces today - but their roadmaps would have eventually put them into the same arenas.

Yet, now that HP has thrown a wrench into the game, will it impact Google’s roadmap for the future - either by creating new opportunities or by waving red flags about possible market pitfalls?

Let’s look at the PC as an example. There’s plenty of chatter about this so-called post-PC era and a shift to tablets - but I’m not ready to start reading any eulogies to the traditional personal computer just yet. Consider the growth of Macbooks in Apple’s most recent quarter - a 41 percent year-over-year jump - at a time when Dell is putting less emphasis on consumer PCs and HP is bowing out completely.

Maybe this isn’t a case of post-PC - but rather a turning point in the PC industry where Windows loses some major relevance points and alternative OS’s step in to provide a better user experience. Apple has already proven that experience matters - and Google is betting on a cloud-only, browser-only type of experience. It’s still early for Chromebooks - but maybe HP’s exit from the business is more of an opportunity. After all, Chromebooks still have plenty of potential to lure in more buyers - if Google can make more refinements.

On the other hand, HP’s wasted attempt to break into the tablet game with Palm’s WebOS should be a lesson for Google.

Yes, one of the players trying to gnaw away at the non-iPad market is out of the way. But Google is going to have to up its game - and quick - if it wants to gain any traction in tablets. James Kendrick explains “Why consumers won’t buy tablets (unless they’re iPads)” and a lot of the reasoning comes down to marketing and simplicity. Apple does an amazing job on both fronts. Others - Google included - still have a few things to learn. And that makes HP’s exit from the tablet game a red flag warning for Google - gaining traction against Apple in the tablet space is going to be really tough so long as Apple has raised the bar so high.

With all things considered, is this HP bombshell good news or bad news for a company like Google? Overall, I think it provides Google with more opportunities because it’s early in the game for many of these 21st century business models, such as cloud computing and tablets, and that still leaves some time (and valuable lessons from others) for Google to innovate, tweak, re-innovate and re-tweak to make the experiences that much better.

That’s what I think. But I’d like to know what you think? What’s the Google factor here? And should the HP news be viewed as a good thing or a bad thing for Google?

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Sam has been a professional journalist for more than 20 years and has spent the last dozen years covering the tech beat. Today, he is a Silicon Valley-based writing consultant and freelance writer.

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Sam Diaz

Sam Diaz has nothing to disclose.

Biography

Sam Diaz

Sam Diaz has been a technology and business blogger, reporter and editor at ZDNet, the Washington Post and San Jose Mercury News and Fresno Bee for more than a dozen years. He is a Silicon Valley-based writing consultant, freelancer and quoted technology expert. For more information about Sam, visit about.me/sam-diaz or www.sam-diaz.com.

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RE: HP's PC, WebOS bombshells: Opportunities or warning signs for Google?
3shao 20th Sep
@Cylon Centurion Thanks very much for both! lange sohne watches breguet watch cartier replica watches
Chromebooks? Really? That's tech's next bombshell. I think HP sold more TouchPads than Google's goons have sold Chromebooks.

Browser only OS is as fail as they come.
@Cylon Centurion
Agreed, they won't even talk sales numbers, I estimate 25,000 or less..
@Hasam1991
linux source may be available (mac os x isn't) but hardly any one uses it which is why cam balkon it has so little malware. It would be no more cankiri secure than windows if linux were cam balkon on 90% of desktops and quite conceivably much less secure since bad guys would have the source cam balkon which would make it easier to find bugs. Also you couldn't have 3 day turn arounds web tasarim for patches anymore, as 100k PC shops are not going to deploy a patch with so little testing just to cam balkon see their entire cam balkon org. go boom. Basically gelinlik everything that makes linux sexy would evaporate if everyone used it.
@Hasam1991
So where did you get the numbers you claim?

Microsoft isn't talking sales numbers for Windows Phone 7 because the sales were very poor. The market share for Windows 7 Phones were estimated from the Internet footprint at sites like Facebook apps are preloaded on all Windows Phone 7s that were shipped. Microsoft gave out figures for Windows Phone 7s that were shipped, but most were returned because customers didn't buy them.

I think you should be careful about comparing Microsoft's failed attempt to sell Windows Phone 7s with Google's selling of Chromebooks. Microsoft ran a massive ad campaign, shipped out huge numbers, and sold in all outlets including retail outlets where customers could try out the phones before buying. Google on the other hand made a low key start. The product launched lacking a lot of things that would normally be considered essential - offline application capability, VPN, Netflix/Hulu capability, remote desktop capability, plug-in capability, a decent file manager etc. and it is being directed to early adopters in schools and businesses who will provide them with feedback, and let Google troubleshoot the provisioning and administration system Google provides, rather than being sold as a release to the general public. If you look back 6 months, Google gave out prototype Cr48 laptops to people who were prepared to test and provide feedback. These early adopter sales should therefore be seen as Google preparing the ground for a full release with advertising and general promotion later when everything due to be added is in place. This is typically Google - they kept Google Docs in beta long after it was stable and reliable and others would have released it as a stable release.
@Cylon Centurion

I don't want to rain on your fanboy parade, but WebOS had about 2% worldwide market share when HP pulled it. That's twice as many as Microsoft's Windows Phone 7 (Microsoft's corresponding product) sold at 1% of world marketshare, and in a far shorter time and with far less spent on advertising than the $0.5 billion Microsoft spent on promoting Windows Phone 7.

WebOS is a mobile phone and tablet OS which runs applications locally on the device. It bears no similarity at all with Chromebooks. The corresponding Google product is Android which is doing rather well - 52% of smartphones and 20% (and increasing) of tablets sold today are Android devices.

As for Chromebooks, they have been selling for only about a month now with little advertising, and only online on Amazon and Best Buy, but they have been selling well regardless, remaining in Amazon's best seller list the whole time. This is despite Google not pushing it for sale to the general public, but for early adopter businesses and schools. The reason is because there are still some things in development - Binary Native Client plug-in capability, VPN, Netflix and Citrix Receiver were added in a very recent update, and offline Google Docs capability, native image editing, and Portable Native Client capability and other stuff is still due. These will come later this year, and early adopters will get an upgrade when it does.

Chromebooks aren't necessarily the best option for everybody, but schools, businesses, libraries, public sector information system workers, and casual users will love it, and I believe it will prove very popular. Chromebook is a completely different concept from WebOS and isn't a competitor to it Android, the iPhone, or the iPad. Instead, it is a competitor to the Windows desktop paradigm, buts seeks to replace the Windows desktop with a different concept rather compete as a like for like replacement for the Windows desktop.
@Cylon Centurion Thanks very much for both! lange sohne watches breguet watch cartier replica watches
With the acquisition of Motorola what next pc and real google tablet ..... the next version of android build without the oracle worry .... both Microsoft and apple should worry .

The new guy on the battlefield may well be a juggernaut. and soon all may feel the pressure

I predicted a nice patent war a few month ago a number of you laugh .... what about now

I truly think that the next few month will by hi in color and carnage who next to by swallow rim ,hp,htc ,samsung, what will happen about the palm web os failure ........

wow you bet is a good as mine .
@Quebec-french
Look the Mac people will never go to Google, way too much loyalty there and as more and more people like me try Apple products like iPads, our next purchase is that shiny new MacBook Air...

Should anyone be worried it would me Microsoft but every single company in the world runs Windows and that will not change overnight. I don't see Google doing any damage there...
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you right
Quebec-french 19th Aug
@Hasam1991

Apple fan are disciple and microsoft has the largest piece of the pie yet .....

so specialist claim that android is at 50% of the market ....

from there with a few acquisition lets say Motorola last , lets say plam and web os at huge rebate .....

Google could become a game changer not over night but if or should win 8 is not good or as bad as vista or early 7 ..... who knows what the future hold .


Im not saying that Google will storm the market but honestly who wound have predict the fall of rim and Symbian os 24 to 12 month ago .....

in 12 to 24 who knows what will happen
@Hasam1991

Chromebooks will draw off Windows desktop users rather than Mac, iPad, or Android users, and some of those users who switch to Chromebooks from Windows will carry on using Windows applications on Windows desktop virtual machines running on a server through Citrix Receiver.
@Quebec-french Google had this Kool-Aide called "Google Math" that they all drink. Google Math is when 1000 vendors each selling 1 Android phone is an Android "WIN!" over Apple selling 950 iPhones. "Woo woo! We're beating iOS!!" Motorola and HP know now that it's just Kool-Aide and that Google Math is wrong. Google believes it so much they bought Motorola to get in on the huge profits people are making off of them with Google Math. Folks just remember, Google = Evil. You can't go wrong.
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History repeats itself
Dietrich T. Schmitz * Your Linux Advocate Updated - 19th Aug
Recall IBM in the 80s dropping out [of the PC Business]--their reason:
The market had become commodity like, fractious, and thin margins.

IBM didn't fade away nor will HP.
@Dietrich T. Schmitz * Your Linux Advocate

I'd agree (and I thought it was the '90s, when Lou Gerstner took over?), but consider the following:

1.) The server space HP is looking at is rife with competitors already.

2.) IBM became a very strong services and R&D company, and focused on the backbone end of computing.

3.) HP blew its opportunity to buy Novell, which would have given them a LOT strategically (a well-known and highly regarded Linux distribution built for the enterprise backend not being the least of these).

4.) The really big Internet services companies (Google, Facebook, Yahoo, Apple, Amazon, etc.) don't resource their hardware from manufacturers like HP. They build it themselves from components they source from OEMs.

My assessment is, in the computer market, this is going to be a real uphill challenge for HP, since the market players are so entrenched, and they don't seem to have a compelling, disruptive technology platform to offer. Apple came to dominate consumer electronics and computing via the iPod-iPhone-iPad route, wherein they make low-cost, high-margin devices through a tightly-coupled vertical architecture of a small line of devices, and exactly two operating systems. They don't have to engineer an OS or application for a diversity of platforms, or other manufacturer's hardware. This saves them personnel resources, testing costs, reduces time to market, and allows them to focus tightly on the quality of Apple stuff. Microsoft has the reverse problem, and has to work with EVERYBODY on HW compatibility, while driving a video game product line, a phone product line, a tablet platform of Windows, a server version, and all the applications (Office, Explorer, etc.). That requires an enormous investment in talented personnel (engineers), as well as a long lead time for testing of each platform.

HP, conversely, makes an incredibly diverse array of products (medical, components, systems, peripherals). They do hardware R&D well, across a broadly diverse market. As far as software, it has often felt like they don't take it seriously. I think the time for them to pursue the enterprise backbone side of the business was a long time ago. When did they come up with a new CPU? Video architecture? Hard drive? Memory type?

If HP goes the IBM route of innovation, services, integration, R&D and big-iron type installations, they have to compete with... IBM and Oracle. While they get ramped up, their competitors are extending mature product lines and market share.

I worry about what I perceive as a lack of strategic vision from my former company (18 years ago).
@Dietrich T. Schmitz * Your Linux Advocate
80's ? or do you mean Lenovo?
@Dietrich T. Schmitz * Your Linux Advocate

Actually HP's announcement wasn't released properly. HP is dropping out of both the PC and WebOS mobile business. They haven't specifically dropped WebOS per se, instead they are dropping out of the hardware business which includes their all their PC and mobile device hardware. They are trying to sell both off to others. However in a market where Android is so dominant, it is difficult to see who might buy WebOS.
0 Votes
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The Googleplex is chock full of the most brilliant minds in the universe! How can they fail?
Please stop this non-sense talk about chrome book, its utter sh*t.

Post PC is just a myth. PC, Laptops and Ultrabooks will always be there.

The truth about tablets is that its just an extra device, it doesn't replace anything. The maximum it could eat into PC, Laptops and Ultrabooks market sales would be no more than 2 to 4 percent. The OEMs can cover this lost sales by selling tablets.

Windows 8 will outshine iOS pads. So OEMs has nothing to worry about an Apple domination
@owlnet
WINDOWS 8 will be another Vista, look how well WP7 is selling...
@Hasam1991

I think it will be the exact opposite. There is pent up demand for a great Windows tablet, which means if Microsoft gets it right, Windows 8 will take off just as much as Windows 7 did.
If Microsoft does come out with a decent Windows 8 you would have a tablet that will have printer drivers, will be able to access data from a server, run actual programs that we use on a daily basis and actually work like a computer not the crap tablets that are out now including the Ipad.
@Hasam1991
0 Votes
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happy
James Kendrick bought a Touchpad and claimed it was better than anything but Apple's Tablet!

He has been wrong on so many fronts and you quoting him only gives your article less credibility.
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It's raining in Redmond
Robert Hahn 19th Aug
Let's not forget Microsoft. This has not been their best week either. Their two biggest domestic OEMs are cutting back their PC efforts. Dell is exiting the consumer side to focus on large-account sales, and HP is apparently going to exit the business altogether.

Sure, HP will sell their PC business to some Asian tiger the same way IBM sold their laptops to Lenovo. But if this doesn't set the worry bit in Ballmer's head, it should. For HP at least, this is now a "Post PC world." For Dell, the PC world just shrank a whole bunch. Only the monkeyboy's dancers could think this is good news for Microsoft.
@Robert Hahn

If worse comes to worse, I'm sure Microsoft isn't outside of selling directly to the customer.
0 Votes
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That's a very glib answer, but it misses the point. Two very large players in the PC business have turned on the over-the-horizon radar, looked around, and decided that the PC business is no longer an attractive place to deploy assets. If somebody who knows and has experience in the business doesn't want it, why would Microsoft want it? What do they know about selling computers that Dell doesn't?
@Robert Hahn Lenovo is still there and the HP stuff will be as well so this really doesn't hurt MS all that much. I mean seriously, MS doesn't care ho buys the license!
@Robert Hahn Dell will still sell to the consumer with Alienware so it isn't a total withdrawal from the market.

Lenovo sells PC's to consumers as does Samsung, Acer, Gateway, Sony, Asus and Toshiba (all with varying degrees of quality) so there is still plenty of room for choice.
...be a lesson for Google?

That statement might be sound if looked at from the 10,000 ft view. But don't forget, HP was in the mobile game from the beginning with PDAs. They never took off then and they still haven't. Google on the other hand, purchased a company that is a major player in the mobile space.

And let's not forget, we're talking about a company (HP) who was in the mobile space do nothing with that position, purchase for billions of dollars an up and coming OS just to toss it to the side. Google hasn't made dumb decisions like that. And so far, they have the Midas touch (with the exception of Nexus sales directly to consumers).
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@tallbruva Until we see more, the Nexus debacle should be considered as more likely than not. Google just doesn't get pure consumer plays (cf. GoogleTV). And as for Motorola Mobility as a "major player in the mobile space", it bears noting that they've lost money almost continually, despite selling a lot of handsets.

Finally, that Google "Midas touch" is only in search. More than 96% of their income comes from that one area, and notable failures like Wave, Buzz, and GoogleTV have shown that their "touch" seems to fail when they reach beyond Search.
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Google-buy-WebOS
emwai8zee@... 19th Aug
Just buy WebOS dear Goog, and get all the patents from it, WebOS (Palm Pre) ... so much to offer for little-ugly Android!
Dear Goog, just buy WebOS (Palm Pre) and get all the patents to make little-ugly Android much more appealing!
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People Don't Want Tablet PCs
PopDigify 19th Aug
This may not be the "post pc" era, but I believe it's the beginning of it. What PC Tablet makers are finding out is that PC Tablets may be more attractive now, but they still don't sell. The iPad was quickly dismissed by the PC "experts" as not a real computer. That was the best thing that could have happened. People bought it because it was marketed as a NON-PC and because for decades people dreamed of more user friendly computers that didn't need "configuration", but that just worked. The iPad delivered on that promise. What "experts" miss is that they are a minority in the computer world. Most people HATE PCs and how PCs make them feel.

Vendors like HP and Motorola listened to "experts" and made what the experts told them would allow them to compete with iPad. Only, it was bad information from a self serving minority of the rest of us and many pundits can't grasp that they could be that far off track. The biggest case in point is "rooting" or "jailbreaking" the iPad. Here's a device that has tons of apps and just works without the help of pc experts. So what do the PC experts do? They "break" it so they can control the device in the name of freedom from Apple and in doing so perpetuate the model of users enslaved by experts to use buggy PCs that required the expert help in order to work. It's quite mad really. To win tablet makers need to make a better iPad, but one better at the things people really want. Ease of use, better battery life, good customer support, no configuration needed, plenty of apps, little or no threat of viruses, fast at multi-media, fast at data transfer, good with music, limited number of models, prospect of product longevity, and many ways to connect to other devices. People (other than the minority of experts) don't care about USB ports, memory card slots, 1 microsecond difference in processor speed, a few pixels more in resolution, and for that matter "Flash". Finally, look at the metaphor for "open", Google's Android. People see the virus and bug threats and say, for my phone MAYBE but never for my media device! It's just like having a buggy PC!

Whether by accident, good thinking, or conspiratorial acumen, Apple is hitting the right chord with consumers. And face it, consumers may be as dumb as you say we are, but at least we know more about what we want than experts. In fact, I just think I'll declare your hold on the PC industry null and void. You're voted off my island!
linux source may be available (mac os x isn't) but hardly any one uses it which is why cam balkon it has so little malware. It would be no more cankiri secure than windows if linux were cam balkon on 90% of desktops and quite conceivably much less secure since bad guys would have the source cam balkon which would make it easier to find bugs. Also you couldn't have 3 day turn arounds web tasarim for patches anymore, as 100k PC shops are not going to deploy a patch with so little testing just to cam balkon see their entire cam balkon org. go boom. Basically gelinlik everything that makes linux sexy would evaporate if everyone used it.

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