Is Google being evil and stealing your Web pages with Google Preview?

By | November 15, 2010, 7:54am PST

Summary: If feature creep goes so far that you wind up in front of the Supreme Court, you’ve got too many features.

If you’re a regular Google user (and who, besides Steve Ballmer, isn’t?), you’ve probably noticed the little magnifying glass that now appears next to search results:

While Google claims they intended this new feature to reduce unnecessary page loads, I was curious about two factors: how would it impact Web site traffic and how legal was it? Since a lot of SEO experts are discussing the traffic question, I decided to dive into the legal question.

Is it theft or is it fair use?

Fundamentally, is Google stealing your Web pages by displaying snapshots of them on their Web site?

It’s an interesting question, and it goes to the legal concept of fair use. Fair use, according to Wikipedia, “allows limited use of copyrighted material without requiring permission from the rights holders.”

In other words, if you want to quote this article in a school paper, it’s probably not going to harm me, ZDNet, or CBS Interactive, so fair use allows you to do so.

But how does fair use apply to this Google Preview feature? Since I’m an engineer and computer scientist, not an attorney, I decided to turn to two of the brightest legal minds I know.

The first person I turned to was ZDNet’s own Denise Howell, who does both the Lawgarithms blog and the this WEEK in LAW podcast. The second opinion I turned to was that of Richard Santalesa, an attorney with the Information Law Group. Richard’s more than an attorney, he’s been a technology editor for many years and, like Denise, is one of the few attorneys who can talk both law and tech with authority.

One disclaimer before I describe what I’ve learned from Denise and Rich: they are attorneys and I’m not. I’m going to do my best to properly describe what I’ve learned, but if anything is wrong here, it’s because I got it wrong, not because these two fine legal minds made some sort of mistake.

Case law

Essentially, the preview is just a thumbnail, much like the thumbnails displayed in image search. While the preview takes more pixels than a typical thumbnail, it’s also representing more information.

There was a 9th Circuit case back in 2003, Kelly v. Arriba Soft Corporation, where the plaintiff sold images online and the defendant presented thumbnails of the images.

Another case in 2007 also touched on the same issue, Perfect 10 v. Google, Inc., et al.. Perfect 10 is a nudie magazine which, like most modern nudie magazines, has a Web site. Google scanned their site and provided teensy-weensy thumbnails of the Perfect 10 models on their site. So Perfect 10 sued them. Perfect 10 also sued Amazon because of its A9 search subsidiary.

In this case, too, the 9th Court ruled that thumbnails didn’t violate copyright.

There’s some minor argument to be made that Google’s getting in the way of traffic. Google’s Web page previews provide a low-resolution version of the page, where full, usable content on the site is not provided. A court, at least those in the 9th Circuit, would likely look to the Arriba and Perfect 10 cases for guidance, and conceivably conclude that use of a low-resolution page preview is a comparable “tranformative” use and therefore not infringing of any copyrights within the underlying Web page.

So, on the surface of it, Google isn’t violating Fair Use and while the Preview feature might prevent some bouncing (where a user quickly visits a page, realizes it’s not what she wants, and leaves), which would reduce the number of impressions recorded by writers and advertisers, it’s not likely to be an actionable use of the likeness of Web pages.

That said, there are some issues.

First, if Google violates robots.txt or digs its way through any CAPTCHA-style gateways, it could be subject to the Digital Millennium Copyright Act (DMCA). Undoubtedly, some parties will sue Google anyway.

There’s also some jurisdictional issues. None of the other federal circuit courts are bound by the 9th Circuit’s opinion. If some other court decides contrary to the 9th’s decision, you’re looking at a whole new ball game. If the parties are big and cranky and love to pay legal fees, the entire mess could wind up in the Supreme Court.

Like I said, I’m an engineer, not a lawyer. So I’ll end this with a computer scientist’s perspective. If feature creep goes so far that you wind up in front of the Supreme Court, maybe you’ve got too many features.

Just sayin’…

Special thanks again to Denise Howell and Richard Santalesa. You can follow Denise on Twitter at @dhowell and Richard at @RichNet. Since I’m busy plugging Twitter feeds, you can also follow me at @DavidGewirtz.

Updated: Corrected some minor legal inaccuracies.

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David Gewirtz, Distinguished Lecturer at CBS Interactive, is an author, U.S. policy advisor, and computer scientist. He is featured in The History Channel special The President's Book of Secrets.

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David Gewirtz

At various times during his adult life, David has voted for both Democrats and Republicans, and has been disappointed by both. He is deeply disturbed by how partisanship has come before patriotism in America, which gives him the freedom to pick on both sides.

David is a frequent guest on TV and radio stations across America and can usually be heard or seen on-the-air at least once a week. He writes weekly commentary and analysis for CNN’s Anderson Cooper 360 and has been interviewed by Fox News, CNN, various ABC and NBC affiliates, and Canada’s Global TV. He has been a featured guest on National Public Radio and has also been featured on Voice of America, Radio Free Europe, and Radio Liberty where his commentaries on technology, industry, and emerging nations have been broadcast into 46 countries (all in their own unique translations).

David is the executive director of U.S. Strategic Perspective Institute, a nonprofit research and policy organization. He is the Cyberterrorism Advisor for the International Association for Counterterrorism & Security Professionals, a columnist for The Journal of Counterterrorism and Homeland Security and a special contributor to Frontline Security Magazine. He is a member of the FBI’s InfraGard program, the security partnership between the FBI and industry. David is also a member of the U.S. Naval Institute and the National Defense Industrial Association, the leading defense industry association promoting national security.

David is an advisory board member for the Technical Communications and Management Certificate program at the University of California, Berkeley extension. He is also a member of the instructional faculty at the University of California, Berkeley extension.

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ZATZ has many advertisers who do, in part, provide for David’s lush income and extravagant lifestyle. Most of them are IBM and Lotus aftermarket suppliers, some of them make goodies for Microsoft Outlook, and a few make all sorts of strange mobile devices and add-on products. David has been a regular judge of the IBM Awards, but has no formal financial interest in or with IBM.

Because the ZATZ online magazines often review products, David and ZATZ are sent an overwhelming stream of unsolicited, silly, and often useless products to review. Because they’re such a pain to track and ship back, these products often wind up in a dumpster or fill up the corner of a large closet. Although David has no plans to review products in connection to his ZDNet blog, if he does do a product review, he will disclose any relationship completely in that posting.

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Biography

David Gewirtz

In addition to hosting the ZDNet Government and ZDNet DIY-IT blogs, CBS Interactive's Distinguished Lecturer David Gewirtz is an author, U.S. policy advisor, and computer scientist. He is featured in The History Channel special The President's Book of Secrets, is one of America's foremost cyber-security experts, and is a top expert on saving and creating jobs. He is also director of the U.S. Strategic Perspective Institute as well as the founder of ZATZ Publishing.

David is a member of FBI InfraGard, the Cyberwarfare Advisor for the International Association for Counterterrorism & Security Professionals, a columnist for The Journal of Counterterrorism and Homeland Security, and has been a regular CNN contributor, and a guest commentator for the Nieman Watchdog of the Nieman Foundation for Journalism at Harvard University. He is the author of Where Have All the Emails Gone?, the definitive study of email in the White House, as well as How To Save Jobs and The Flexible Enterprise, the classic book that served as a foundation for today's agile business movement.

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Curtis-Neeley Updated - 8th Apr
I lost the first round. There is more than one way to skin cats and the cat called "Google" will soon be skinned.tick tock tick tocktick tock tick tocktick tock tick tock
Cats do not normally enjoy being skinned.

tick tock tick tocktick tock tick tocktick tock tick tocktick tock tick tock

It is the principle and not the money or traffic!
http://open.salon.com/blog/curtisneeley/2012/04/05/counselors_michael_henry_page_esq_and_bridget_a_hauler_esq
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I tried that preview recently and holy crap was it instantly annoying. I found it just got in my way and distracted my eyes from the actual search results to focus on a little square that wasn't readable. I'll continue sticking to Bing, but I got to admit I find a guilty pleasure in trying Google services to see how badly they muck everything up just so I can laugh at them and their office toys.

To answer the question, it would be fair use since its public on the web. Kinda like your allowed to use 10 seconds of audio without having to pay royalties.
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Question
Parassassin 15th Nov 2010
@Loverock Davidson Buy a bigger screen or get some glasses. I can see the previews perfectly on both my 22" monitor and a 14" CRT used in a server room.

I understand that because M$ didn't think of it first it is a bad idea but I think it is a good idea and it has helped in my websearch, also it can be turned off very simply!

Is there anything the Microsoft corperation can do wrong and what did you use before Bing??
@Parassassin
Microsoft did think of it first. :P
  • Flagged
@Parassassin Actually Bing has been doing this since it started. So if someone goes after Google, MS was there 1st.
@Parassassin
Ahem... I agree with Loverock and ItsTheBottomLine, when I first erad the article I couldn't help but compare with BING's nice preview feature that has been there for some time now.

I used Google until I found sanity with BING, no comparison as BING has far more relevant results to my searches. Just from my experiences, Google offers a great [dis?]service to the internet community.

I don't think this violates any laws though, it is like window shopping or browsing an eStore for a product. Some sites should be glad for the free(?) advertising. But who knows what devious potential this holds in the hands of Google, after all they are certain of what their technology is being used for, or do they? (Street View???)
Actually Lycos has been doing this long before both Google and Microsoft.
@Parassassin
Google is copying Bing with this feature. Only, they did it in a stupid way. Bing has always shown you links and excerpts of the webpages in the search result. Google instead, now shows a preview of the whole page. I think the Bing way is much smarter and less intrusive.
@all
Nope, you're all wrong. This WAS first available with Google via a Firefox extension several years ago before Bing was a glimmer, before people had started forgetting about MSN.

I wanna say that Flock was incorporating the extension by default when it was released, but I'd have to fact check that.

This is like anything else MS does. It's only new because it's new to you.
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Hardly answers the question
Parassassin 15th Nov 2010
@Loverock Davidson Bing's preview is text only, which isn't for everyone. If you are looking for a site you have previously visited (on a different PC) a visual key is going to be much better than seeing some text. I love the snapshot of the website, much easier that loading the site.
@Loverock Davidson Isn't your script always to complain about anything Google related and then say you'll use Bing?
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"Fair use" does NOT equal "public on the web". Just because we display it publicly does not mean that we want traffic not arriving at our webpages! This goes WAY beyond simple thumbnails -- it is a visual representation (albeit small) of the entire webpage! I think that Google has a class-action lawsuit on its hands (and Bing and Cuil do as well for similar features) -- all of this is predicated on whether google has received permission to cache. If it has, then I think that any lawsuit will fail. If they have not received such permission, it is identical to the google books fiasco and Google will be paying $$$.
@zagrossadjadi Um... you think there is a case the preview making users not come to your site as a basis for a lawsuit? Stop and think about that for a minute.

Google are providing free coverage to your site, without which any users who find you through Google may never visit your site to begin with. You're suggesting there may be a case to sue Google for the possibility that upon seeing your site's thumbnail users may be less inclined to go there? No worries, Google can just remove you from the search results, then no chance that the thumbnail will reduce the traffic they're providing for you.

You're robbing Peter to pay Paul and getting taxed for your ignorance on the way through.
@zagrossadjadi What is Google doing that my browser (say using a caching proxy provided by my ISP) doesn't do?
@Loverock Davidson I can't see how the preview can be all that annoying since it doesn't show unless you click.

You really are the worst kind of troll, aren't you?
@Loverock Davidson Even Microsoft employees use Google, so its okay if you do as well.
@Loverock Davidson
Have you ever found a Microsoft product that wasn't perfect in your eyes? Or a competitors product that you felt was equal or better? Have you ever put the vodka down long enough to give either an honest evaluation?

Personally I prefer the "Google Preview" extension for Firefox since it loads the preview thumbnails to the left and does save me a lot of time clicking a result only to find it was a misleading link to an inferior search engine like Bing and has no real information anyway.
@Loverock Davidson I can't understand how some people complain about "copyright violations". Give me a break - it's a free service, one that many users will love. It's hardly "stealing" content.
- Riverside bankruptcy attorney
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Google has always been evil
iPad-awan 15th Nov 2010
That said, yes Google is stealing (again). It doesn't mattter much anyway since Bing is superior search engine and Facebook is suppose to come out with an email system which will no doubt be ten times better than Gmail.

It's actually getting fun to watch Google self destruct and lose market share to Bing and FB because it'll be that much easier for Apple to kill Android.
@iPad-awan FB as a social tool yes, as something as personal and critical as my email, no chance!

How long before third party app's are trawling your inbox and contacts. It will be intersting to see how long it will take for the facebook mail domain to be on every corporate block list!!

Google mail is the most complete mail service I have ever used, even companies like the Virgin ISP use the Gmail service for their customers.
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@Parassassin "Google mail is the most complete mail service I have ever used,..." Until you want to sort a column or group data..then it pretty much sucks. And I find it about the same - with some missing features - as any other mail. That was why I was laughing about AOL - who cares. Google is basic, that's it...
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What are you so proud of?
richdave 15th Nov 2010
@iPad-awan

You didn't invent Apple. You bought it. Any idiot can do that!
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@iPad-awan Excuse me...... but latest numbers show Google 66.1% out gaining both Yahoo and Bing in the U.S. market in September. Globally they are still at over 70% of Search Market!

So far CrApple isn't gaining on Android by far (another 800% gaining quarter and Microcrud is still lagging Google by over 600% even in just the USA!!! haha.....

http://cirnews.wordpress.com/2010/10/16/comscore-releases-september-2010-u-s-search-engine-rankings/

At CrApple's snail pace, they'll never gain on Android and Microcrud Bingo Search is running at a old lady Bingo Parlor pace! .....call us when Bingo has actually gained on Google Search. On second thought, I'll just Google it! wink
@iPad-awan, Apple won't kill Android, for one simple fact. Despite what Apple cultists believe, there are many people who are not interested in having the same old boring iphone as every other iphone owner. They want variety and something unique. This fact will always ensure there is competition to Apple. And Android is similiar enough in function, but different enough in design and features, to be a strong competitive force against Apple.
The only way that you can make news is merry-go-around "google" and everyone will start noticing you. David dragged me into this blog because the heading has got "Google" with it. Is there anyone here who will not agree with me??
Google has got loads of features and remember every coin will have an other side.Its just the way YOU want to use it and no one, at least Google, spends millions on a project to end up court. If you have problems talk to Google's legal advisers.
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OK
Curtis-Neeley 15th Nov 2010
@Arun Dammalapati
I have talked to their legal for about sixteen months.
Jennifer Haltom Doan Esq and Michael Henry Page Esq have filed most of the 208 docket entries thus far.
http://www.curtisneeley.com/5-09-cv-05151/Docket/index.htm
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So let's say...
neverhome 15th Nov 2010
you're doing a search for a particular website. It's the SITE you're looking for, not general information. The visual cues in this case would be quite helpful. And I fail to see how a thumbnail image of any website displayed on Google - or elsewhere - could be harmful to the site owner. Much noise about nothing.
@neverhome

Sure it could -- if it fails to generate traffic and the website is getting advertising dollars based on the number of pageviews. The real question is whether google is only providing visual thumbnails on websites that it already caches. If you tell google that it can cache, then it can do this preview (because you can simply stay on google's site by utilizing the cache without going to the website at all!). if not, then google probably cannot.
@neverhome

Basically the argument is that the website was denied the advertising money that comes from a click because you realized that it wasn't what you are looking for.

They are complaining that they won't get to profit as much when people mistakenly choose the wrong link.

My opinion is if your website depends heavily on traffic that never meant to go there, then you have bigger problems than Google's preview.
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A lot of "if"s...
jasonp@... 15th Nov 2010
So "if" Google is bypassing CAPTCHA-style gateways and "if" Google is violating robots.txt then they just might be in violation of DMCA laws... Wow. You've cracked the case. I'm sure the DOJ will be very happy with your research. Basically what you've told us in a nutshell...if Google is violating DMCA laws then they'd be in violation of DMCA laws. You haven't even asserted that they are violating anything, just that they might be, and if they are then they're in violation. That, my friend, is some very shrewd detective work. Bravo.
You lost me with the first line. There are a lot of Bing customers out here.
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How did we even get here?
davids@... 15th Nov 2010
How did we even get to a fair use question? Fair use is an affirmative defense to a charge of copyright violation. How is Google violating copyright such that they need an affirmative defense?

All Google is doing is getting a web page to resolve a user's request. If I send my son to the corner grocery store to buy my a newspaper, is he somehow violating copyright by buying it for me and reading it to me?

People put web pages up on the Internet so that people can retrieve them, convert them into images, and look at those images. Google is simply acting as a caching browser in this case, using the content in the intended way.
@davids@...
Fair-use is an United States creation and is unconstitutional sins US Title 17 has been since May 31, 1789
The reality is that Google are in breech of copyright laws worldwide. Google copy all web pages and share them from their catch results which Googlers can view without having to visit the actual web site thus the web site looses revenue it may receive from surfer "Hits" on links within the site and "Sales".

Google's use of data is for commercial gain and cannot be regarded as limited use of copyrighted material without requiring permission from the rights holders.

The truth is that Google have in fact copied every entire complete Web Sites, both from the past and present and have them stored on their servers.
If a Court of Law cannot see and recognize that as being in fact a breech of copyright law then politicians need to update and correct the copyright laws.

If every registered Web Site threw a Dollar in a dedicated bank account to sue Google there would be millions of dollars to effectively "HALT GOOGLE"S COPYRIGHT BREECH INVASION"
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In other words...
jasonp@... 15th Nov 2010
Every single search engine in existence is in violation of copyright laws worldwide. Thanks for the heads up.
@jasonp@...
Not always but they generally are. "around the world"? where are they besides the US? Name one besides lycos.com
@linxhare@...
Seems to me that the same logic could be stretched to apply to the page caches on your local machine. Seems like a slippery slop we really don't want to get onto.
@linxhare@...
It is already occurring and as a pauper. Docket published for FREE,
http://www.curtisneeley.com/5-09-cv-05151/Docket/index.htm
@linxhare@...
You said "BREECH INVASION" heh, heh.
@linxhare@... Use of copyrighted data for commercial purposes is not restricted by copyright in the United States. Some European countries have such laws, but the US does not. If you acquire the contents lawfully, you can use them as much as you want. Prohibiting this would ban commercial libraries.

In any event, Google has implicit permission from the rights holders. By putting up a web site on the Internet, you are granting people permission to copy it (since there's nothing else they can do with it), store it (since every browser caches), and view it. Copyright law does not permit you to put a poster in your window and then sue people for looking at it.

Internet caching and indexing is explicitly legal in the United States thanks to OCILLA (The Online Copyright Infringement Liability Limitation Act).
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THIS IS REALLY STUPID!!!!!!
petem@... 15th Nov 2010
give me a break.. how can anyone use those thumbnails for anything other than just a confirmation that the page the link refers to is where they want to go.. infact.. it is a very very useful feature.. if you choose to use it..

i guess to some people... anything google does no matter what should be put in question... im not saying they are saints.. just that there is no way for any webiste to loose traffic or money becuase of it.. actually im wrong.. websites will loose inadvertent traffic.. but then "I" as a user would rather spend my time at a page I WANT to go to rather than spend my time hitting the back button..
@petem@... Could not agree more! I don't understand why they're ******ng about their traffic and the enduser is treated like we don't exist. What they fail to note is that, without us users, their websites would have no reason to live.
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Gotta love the Micro$uck lovers...
Toque_3D 15th Nov 2010
Bing this and bing that. If ol' Bill told you eating your own feces was great I bet more than 1/2 of you would do it.

If you don't like google... Then don't use google. If you like bing use bing. Don't bring it to a war. Microsoft got in to search too late (just like they jumped in to the game console war too late). They're always late to the party but still you folks seem to love them all the more. I feel sorry for you if Microsoft ever fails you. Oh, wait... It won't... They're very good at cover ups. grin

Oh, and no use replying to me I never read them since I don't see a point in arguing with people on the internet. XD (But I know the M$ zealots will reply anyways. Have fun with your Windows 8 and Windows Phones... So, much failure but you're all blind to it.)
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By adding the preview feature, what Google has really done is added a new component to the user's decision to click on a site or not. Rather than the description being the key item, people looking to optimize traffic to their site need to consider how it will look in preview mode. Is this a good thing? Perhaps. But for websites that have great content but limited "gloss" on their main page, it could be a negative. Just a thought.
@fred@...
I think it's less about gloss and more about genre awareness. Plenty of sites don't have gloss, but their look instantly says...research organization...wholesale outlet...consultant...etc.

If I'm looking for information, I'm more interested in cues about whether your site looks like it will have reliable information of the kind I'm looking for rather than how nice it looks. Does the look of your site communicate who and what you are as an organization? That's what hurts or helps you.
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Because Microsoft has been in front of Supreme Court numerous times.

http://en.wikipedia.org/wiki/United_States_v._Microsoft
"And who, besides Steve Ballmer, isn't?"
This guy right here. Bing all the way.
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US Title 17 is copywrong not
Curtis-Neeley Updated - 15th Nov 2010
Google faces me before an Arkansas jury as will the FCC next year and the United States gets to learn that "copyrite" has always been unconstitutional since "King George" signed it on May 31, 1790. My civil case has had one Interlocutory appeal to the Eighth Circuit and the Supreme court but will not resolve till a JURY rules next year or eventually.
Curtis J Neeley Jr v NameMedia Inc, et al, ( 5:09-cv-05151-JLH)
http://www.curtisneeley.com/5-09-cv-05151/Docket/index.htm
@Curtis-Neeley
I don't get it. I've been to a couple of other of your posts and I still don't understand what you are trying to say with your suite. Are you saying that it is unconstitutional to restrict reproduction of published material by means of the copyright laws or are you saying that the FCC needs to enforce the copyright laws more stringently?
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yawn
redking44 15th Nov 2010
maybe one days the comments will be worth reading, possibly even mine.
I keep hoping that you, Mr. David Gewirtz, will finally start becoming objective but I continue to be disappointed. Even after you receive feedback from your lawyer friends that this is most likely just a fishing expedition, you still press forward.

Out of all the bad things that google has done, like turning over user emails and website traffic to the gov, this is what you find upsetting? Crappy useless google feature. I'm sure you have to issues with google turning over user info tothe government though. I just don't get you dude.
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tick tock tick tock
Curtis-Neeley Updated - 8th Apr
I lost the first round. There is more than one way to skin cats and the cat called "Google" will soon be skinned.tick tock tick tocktick tock tick tocktick tock tick tock
Cats do not normally enjoy being skinned.

tick tock tick tocktick tock tick tocktick tock tick tocktick tock tick tock

It is the principle and not the money or traffic!
http://open.salon.com/blog/curtisneeley/2012/04/05/counselors_michael_henry_page_esq_and_bridget_a_hauler_esq

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