Are telecommuters inherently greener than the rest of us?

Summary: Ah, yes, I'm enjoying another day here in front of my office window, which is flung wide open to the crisp autumn-esque New Jersey air. Because I'm a consultant and a freelance writer, it's natural that I live the life of a telecommuter, which is just the type of network bandwidth consumer that Cisco Systems is more often setting its sights on capturing.

Ah, yes, I'm enjoying another day here in front of my office window, which is flung wide open to the crisp autumn-esque New Jersey air. Because I'm a consultant and a freelance writer, it's natural that I live the life of a telecommuter, which is just the type of network bandwidth consumer that Cisco Systems is more often setting its sights on capturing.

The company's latest outreach to people like me (but not QUITE like me, as I'll explain in a moment) is a product called Cisco Virtual Office. The integrated technology bundle requires the following at the remote site: a Cisco 800 series Integrated Services Router and end points from the Cisco Unified IP Phone 7900 series. At the head-end site you need a Cisco 7200 series VPN aggregation router, the Cisco Security Manager, Cisco Secure ACS and the Configuration Engine. Of course, there are integration services layered on top of this in order to get everything working properly and running smoothly over time. Here is the complete press release for the technology. This is essentially a repackaging of technology that was previously available but has been packaged up into a form that is easier to deploy.

Think about it. Cisco alone has 12,000 teleworkers scattered across 70 different countries, according to Fred Kost, the director of marketing for the Cisco security solutions group, with whom I spoke about this announcement. That number should grow to 20,000 by next year and 30,000 by 2010, the company expects. What's more, something like 85 percent of Cisco employees spend time working from home every week. Note that Cisco's presentation doesn't indicate whether or not that's during regular work hours or whether it's just a function of the typically workaholic workweek of the average Cisco employee.

Before I go any further with this post, I should disclose that I'm an ongoing consultant for one of the channel sales divisions at Cisco, although I don't have anything to do with this particular product.

So who is the Cisco Virtual Office meant for? Realistically, this is not a product for the sole proprietor type of free agent like me. It's for midsize-ish-size companies, which is to say at least a few hundred users, and it'll cost roughly $700 per user for an installation of that size, Kost figures. You need to have the bucks to have a Cisco infrastructure in the first place. In the future, it is conceivable that you might be able to contract with a service that does this (think future of WebEx), but that won't happen until a later phase of the rollout.

Aside from Cisco, there are a few pilot customers that are held up as examples of what you can do remote teleworking technology including American Century Investments and Dong Energy.

Although the actual carbon and energy savings related to telecommuting are debatable (after all, commute aside, isn't the electricity usage just shifting from my employer to me?), Cisco holds up statistics published by the American Consumer Institute that figure collaboration software and broadband connections could double the total number of remote workers in the United States to about 20 percent of the workforce by somewhere around 2017. This would reduce carbon emissions by roughly 45 million annually, or about 0.5 percent of the total. There's a video on the main home page of the American Consumer Institute that addresses some of these issues.

And, here's another treatise on the green benefits of telecommuting policies.

All in all, Cisco's approach is certainly one that all of the network equipment companies need to consider, especially as the phrase "stay at home" takes on new meaning. Am I greener because I don't go to a central office? I'd like to think so, but I think the issue is a lot more complex than what's been implied so far.

Topics: Cisco, CXO, IT Employment

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  • I actually laughed at this..

    "It?s for midsize-ish-size companies, which is to say at least a few hundred users, and it?ll cost roughly $700 per user for an installation of that size, Kost figures"

    Who in their right mind would pay such a price to allow users to telecommute?

    You can use built in services in Windows to allow VPN access, secure it with IPsec, and use Server 2008 to do Network Access Protectioon (NAP) to achieve the same goal, all at a cost of a fraction of what Cisco charges.

    Mark my words, the days of fat profits for Cisco are coming to an end as many competitors offer better products/services and a much lower price.
    omdguy
  • RE: Are telecommuters inherently greener than the rest of us?

    All you have to do is spend an hour in commuter traffic on the way into either LA, NY, Seattle or DC, and you should be able to answer whether telecommuting is greener than commuting by car. The question is not wether telecommuting makes sense. The question is how to implement telecommuting so that it will be embraced by more employers and employees.

    There are a lot of both employees and employers who are not as open minded as a tech savy company like CISCO. Some workers and employers would be more comfortable with a telecommuting environment that was more like an office building and less like a living room.

    Remote Office Centers offer an alternative to working from home. A Remote Office Center leases individual offices, internet and phone systems to workers from different companies in shared centers located around the suburbs.

    Telecommuting is analogous to an exercise program. Some people are able to work out at home using home equipment, but others are unable to maintain a regular workout unless they go to the gym to workout. Telecommuting is not a one-size-fits-all solution.

    It is pretty clear that telecommuting is a great for saving fuel and the environment. The question is not: Should telecommuting be promoted? The questions is: How do you make telecommuting work for more workers?

    There is a free web site that lists Remote Office Centers by city:

    http://www.remoteofficecenters.com
    ArtUllman@...
  • RE: Are telecommuters inherently greener than the rest of us?

    While there are no doubts that comuting emissions could be saved, the actual saving would depend on the type of organisation, the size of organisation, the number of people telecommuting at any particular company (after all they would still have to heat/cool and light the whole building even if there were only 25% of people in their own offices), the telecommuter and their family (if there is no one else at home then they have to heat/cool and light a home that would normally need to be, these fuel costs are transferred from your employer to you). Additionally the energy supply to a large centralised, possibly energy efficient, office space is likely to be more efficient than to distributed, domestic work spaces.
    zdnet@...