Apple releases update for early 2011 MacBook Pro - Possible fix for 'hard freeze' lockups

Apple releases update for early 2011 MacBook Pro - Possible fix for 'hard freeze' lockups

Summary: Apple has released an update for early 2011 MacBook Pro systems, an update that potentially fixes the 'hard freeze' issue reported earlier.

SHARE:
28

Apple has released an update for early 2011 MacBook Pro systems, an update that potentially fixes the 'hard freeze' issue reported earlier.

Here's what the 370MB update is supposed to do:

  • Improve the reliability of Back to My Mac
  • Resolve an issue when transferring files to certain SMB servers
  • Address various minor Mac App Store bugs
  • Address minor FaceTime performance issues
  • Improve graphics stability and external display compatibility

This update is part of the family of OS X 10.6.7 updates released today:

The update is also available via Apple Software Update.

If you've got a new MacBook Pro system that's suffering from the 'hard freeze' problem, give this update a try and let me know if it works.

Topics: Apple, Hardware, Laptops, Mobility

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

28 comments
Log in or register to join the discussion
  • RE: Apple releases update for early 2011 MacBook Pro - Possible fix for 'hard freeze' lockups

    Not a bad response time at all. Ok, let's get all the M$ trolls out chanting how imperfect Apple is. That's not to say they, or any human organization is perfect. It's how we react to our imperfections that help define our character. Rather than respond to the online "Community" lists, which, by the way, Apple states in said lists that they do not monitor them, Apple simply fixed the problem and released their sixth major update in two years.
    A comment on the "Community" lists in Apple's website might be in order. As stated Apple tells those who use the lists that the lists aren't the right way to present an issue to Apple. There is another venue for that. The Community lists are Apple customers helping one another in an often very timely and synergetic manner. I've used the lists for years to troubleshoot and also to contribute. They are a very valuable resource and I would suggest that having Apple stay out of them is a benefit in that often solutions are the result of experience rather than a decision tree that any company would have to use.
    dheady@...
    • You've got it backwards.

      @dheady@: <i>Ok, let's get all the M$ trolls out chanting how imperfect Apple is.</i><br><br>It's the Apple fanboys who continually point out how imperfect Microsoft is. The Microsoft advocates merely use examples such as this as a reminder that Microsoft is not alone.<br><br>Take the size of the Windows 7 SP1 for example. Apple fanboys complained about the size yet not one word has been mentioned about the size (1.12GB) for the 10.6.7 update.
      ye
      • Bull

        @ye
        It goes both ways and you well know it.
        use_what_works_4_U
      • RE: Apple releases update for early 2011 MacBook Pro - Possible fix for 'hard freeze' lockups

        @ye <br>And the windows fanbois dont spend hour upon hour making equally silly claims? I have heard everything from Macs are 10 times more expensive than similar Windows PCs to OS X is so lame that I wiped it and installed a real OS (Windows) on all my Mac hardware"
        Rick_K
      • Message has been deleted.

        Will Farrell
      • It's definitely skewed towards the Apple fanboys.

        @macadam: [i]It goes both ways and you well know it.[/i]

        All we need do is look at the first post:

        "Ok, let's get all the M$ trolls out chanting how imperfect Apple is."

        Not a single Microsoft person had posted and yet he we have an Apply fanboy stirring up the pot.
        ye
      • It pales incomparison to Apply fanboys.

        @Rick_K: <i>And the windows fanbois dont spend hour upon hour making equally silly claims?</i><br><br>Again I repeat my example: Not a single peep from the Mac advocates about the size of the 10.6.7 update but they were all over the Microsoft one. Mac advocate = hypocrite.<br><br><i>I have heard everything from Macs are 10 times more expensive than similar Windows PCs to OS X is so lame that I wiped it and installed a real OS (Windows) on all my Mac hardware"</i><br><br>You still haven't figured out what he's up to?
        ye
      • Oh please...

        @Rick_K<br>You have heard claims that Apple computers are 10x more expensive then Windows computers???<br><br>If someone actually said exactly that I hope they were purposely over exaggerating in a tongue in check kind of way to make a point because although Apple computers are more expensive then Windows based computers they are nothing like 10x more expensive. For the most part they are only fractionally more expensive, and in some cases one can point to certain Windows manufactures and models and the price line can even begin to blur a bit in some cases.<br><br>Here is the big issue with Apple vs. Windows and costs. When you purchase an Apple computer, you largely only have just a few models to choose from, while there are obvious internal hardware/performance differences within the different choices, you still end up with a computer that is somehow distinctly "Apple Looking" in appearance, but most Apple enthusiasts like that anyway. Upgradebility is limited in many ways and you get OSX so that is all fine of course for those who find all that meeting their needs quite nicely. And for the actual hardware you are purchasing from Apple, you are paying what most would agree is top dollar for the particular hardware in question.<br><br>With a Windows based machine, the one thing you can do that takes you right out of the realm of being confined to the narrow and expensive ball field to play in that Apple offers; you can custom build a Windows machine. <br><br>You can build, or have build for you, a Windows based computer that fits your needs with the hardware of your choice, from the case on wards, so the potential number of incarnations are literally endless. And of course, at that point upgrading is only limited by nothing more then having to plug in a new component that actually works with the other hardware you have. These kinds of computers even lend themselves well to complete hardware overhauls from the motherboard on up. Want a machine that runs like new but you love The way your old one looks? Fine, replace motherboard, CPU, memory and video card, so long as your power supply isn't outdated you now have a computer that while it looks the same as it always has now runs like a new one for only few hundred dollars because you didn't have to purchase an entirely new one. <br><br>The fact is, that its these custom built computers that strongly illustrate the discrepancy in price between an Apple computer and a Windows based computer because these custom builts are significantly cheaper then similar Apple hardware. But no, nothing like 10x the cost, thats nonsense.<br><br>Bottom line is, to each his own.
        Cayble
      • RE: Apple releases update for early 2011 MacBook Pro - Possible fix for 'hard freeze' lockups

        @Cayble
        <i>You have heard claims that Apple computers are 10x more expensive then Windows computers???</i>

        I have also seen where some windows fanboi compares a low end Dell (or other brand) to a Mac Pro I am about sick of hearing that an Core i3 is comparable to a 6 core Xeon. It simply is not true.

        <i>although Apple computers are more expensive then Windows based computers</i>

        Kind of like when people compare a Core i5 1.8 GHz laptop to a MacBook Pro, with a Core i7 2.66 GHz? Or how they same the two are the same when the Windows notebook has 1,386 x 768 vs. 1,440 x 900. Microsoft even ran completely deceptive ads (Laptop Hunters). I vividly remember the one where they complain about the MacBook Pro only has 2GB of RAM, yet the one that was purchased (as if magically scripted) not only had only 2GB of RAM, but it was also slower RAM to boot. Or in the same commercial they misrepresented the price. At the time the computer they showed was going for $2,199, but the ad showed the price to be $2,499. And on top of that the computer that the person bought was a 1.83 GHz Pentium 4 mobile, not a 2.53 GHz Core 2 Duo. Apple?s ads were based on people that had Windows XP, and were looking to upgrade. For the majority of users that means new hardware. So they (Apple) played on the issues XP had. Were they 100% accurate? No. But they were more accurate than the ads Microsoft ran.

        <i>Here is the big issue with Apple vs. Windows and costs. When you purchase an Apple computer, you largely only have just a few models to choose from</i>

        You do know you can have a Mac Built To Order (BTO)? It is not like you are only given 2 choices, or told to hit the road. People harp on that day in and day out. Yet when Microsoft doesn?t allow for customization in Windows, all we hear is ?It?s Microsoft?s product and they do not have to offer you choice?. You cannot get a copy of Windows without the middleware. You also cannot remove the offending middleware at all. Sure you can hide access to it, but that is not the same thing. A friend of mine got a new Asus laptop, and had me set it up for them. THey chose to use FireFox, so I hid access to IE. WOuldn?t you know it they clicked on a link in a Word document, and it opened IE. I was asked why I did not take IE off their machine, and I had to tell them because Microsoft said it must be there. Granted Microsoft is not as bad as they used to be.

        When there were a few iPhone users that had an issue with the iPhone 4 it gets called ?Antennagate". When Windows phone 7 series phone got bricked, by a Microsoft update, I did not see one person call it ?Updategade?. even though it was a statistically higher percentage of the phones (Antennagate affected around 2% of iPhone 4 users, and The pre No-Do affected 8% to 10% of the users). Also of Note I have tried to cause the antenna problem on 10 different iPhones, and can?t get it to work no matter how I hold the phone. When something goes worn with an Apple product, it becomes an ?X?-gate, and when something goes wrong with a Windows product there is not "-gate" attached to it.

        <i>The fact is, that its these custom built computers that strongly illustrate the discrepancy in price between an Apple computer and a Windows based computer because these custom builts are significantly cheaper then similar Apple hardware. </i>

        Depends on what you?re comparing. When you play in the same ball field as a Mac Pro, the Windows equivalent is often more expensive (you have to select a workstation class machine, not a consumer grade machine). How many people build Xeon based Windows computers? Not many that I know of, so there is not a lot of cheap parts there. Also you must take into consideration the quality of the components. I have demonstrate the different levels of components on here before, yet many did not grasp the concept. For example a ceramic capacitor usually cost 4 times what a plastic one cost. I have yet to open a Mac and find cheap plastic capacitors. I won?t say it will never happen, but up to this point I haven?t seen it. Also comparing different classes of components, and making the claim that they are the same is just foolish. A core 2 Duo extreme (with 6 cores), is not the same as a 6 core Xeon. And not all RAM is equal either, PC 5400 (800MHz) and PC 8500 (1066 MHz) are not interchangeable. Yet many on here will say they are the same. Another thing is the graphics, on a $500 laptop you get integrated graphics, on a MacBook Pro you usually get discreet graphics (this may have changed, on some models). Then there is the dedicated memory vs. shared memory thing. Dedicated graphic memory, in my book, is always preferred. Things like boot time, time to shut down, application opening, etc, these things matter. On an el-cheapo laptop, you are not going to get the same performance as you would on a high end uint. Windows has always had, and does to date, require more memory to properly run than OS X (and Linux, for that matter).
        Rick_K
      • Will Farrell you spend ALOT

        @Will Farrell
        (and i do mean alot) of time putting Apple down. That's all you do. And when the story is all about an MS problem, you STILL manage to try and drag Apple into it as the problem.

        Not much room to talk
        LTV10
    • Ya, slow down and lets get this straight...

      @dheady@...

      Windows users apparently are expected to sit around listening to smart ass Apple Guy commercials for years that imply Windows locks up and freezes up and just about every other bad thing you could imagine while Macs users apparently live in serenity land where such things do not exist.

      The commercials devolved into a downright insulting smug portrayal of Windows users as homely losers who don't run with the cool crowd. The implied failings of Windows based computers in those commercials themselves gradually became nothing more then lies to create a joke that would only be found funny by Mac users who hold a very poor opinion about Windows users to begin with.

      Now when Apple computers show they have a problem what do we get from the Apple fans? Preemptive strike commentary daring Windows users to say something negative about Mac's, implying that to do so is to be ignorant of the facts of human nature and computer technology.

      Boy, when it comes to Apple, they want the world to live by the rule "whats good for the goose is not good for the gander".

      Like it or not Apple fans, Windows isn't perfect, Apple isn't perfect, nothing is perfect. And similarly true is that while Apple makes fine computers so do manufacturers of Windows based computers. Its time to give it a bit of a rest, people have their own reasons for choosing their hardware and OS of choice and like it or not, its usually Windows that get chosen. It dosnt mean Apple computers are bad, it just means that the obviously are not perfect and for many they are not their first choice.
      Cayble
      • RE: Apple releases update for early 2011 MacBook Pro - Possible fix for 'hard freeze' lockups

        @Cayble
        After all the year of hearing how Macs were nothing but toys, iPhones were bad because they don?t support a nonexistent Flash player, the iPad is bad because it doesn?t have SD card slots and USB Ports. Then there is the applications argument. When it comes to Windows having more applications, it?s a good thing. When the iPhone has 50 times the amount (200,000 vs. 4,000) applications as Windows phone 7 series phones, suddenly it doesn?t matter.

        This has been the norm on ZDNet you over a decade. There was even a blogger (George Ou) that went out of his way to cherry pick stats, and fabricate facts, to make Macs look inferior. He blogged about how a Mac?s display was inferior; because Apple chose not to force fonts to follow a grid, like Microsoft did. He even doctored the images to make his point. I went as far as to do a screen cap and blew it up 50% more than his example and did not see the same artifacts. In reality he used the lowest resolution he could on the Mac, and the highest resolution he could on the windows machine. This was noting more than him pushing his own personal agenda. Do I believe you should like OS X? If it suits your needs, if not then use whatever does.
        Rick_K
      • RE: Apple releases update for early 2011 MacBook Pro - Possible fix for 'hard freeze' lockups

        @Cayble
        I completely agree with your assessment! And, yet, if this had been a Windows issue, you would have read and heard about it everywhere for days or weeks by "bloggers" and "editors". Very little is said when it's Apple's issue. Very little admonishment is given when it's Apple's failure. And, just as little praise and goodwill is given to any MS success. And when it is given, it's almost like pulling teeth the old fashioned way and almost always grudgingly.

        With I.E 8, the "horror" stories were many; could be found just about anywhere online, and were coming fast and furious. And, yet, time after time, test after test, I.E. 8 came out on top for best security performance where malware and such were concerned. Yet, barely a peep out of the same mouths when Apples browser is hacked within minutes! All that is really said is how Apple put out an "update" immediately afterward. Which means they not only knew of the security issues but didn't bother to put it out until it became widely public knowledge on how easy and quickly Apple's browser could be hacked.

        People do seem have short memories and attention spans. When Windows XP came out, it was practically ripped to shreds in favor of 98SE by the same people who now xtoll the wonders of XP but shredded Vista and now have little good to say about Windows 7.

        Like you said, Apple is not perfect. And neither is Microsoft. Btw, I own both but I prefer Microsoft over the Apple.
        vstjames@...
    • RE: Apple releases update for early 2011 MacBook Pro - Possible fix for 'hard freeze' lockups

      @dheady@...

      Not imperfect, just not perfect (as many Apple fanatics would have me believe, including my rabidly pro-Apple brother-in-law).
      PollyProteus
  • Macolytes are like a certain religious group...

    ....that I'd rather not mention. They like to dish it out, but they can't take it. They both live in "parallel Universes". From all us contented MS users, we wish you luck and happiness to your flock sitting up high in your decision tree, sorting out these minor issues.
    Feldwebel Wolfenstool
    • We are not contented MS users

      @Feldwebel Wolfenstool
      I've read that we're not contented, or happy, or able to get work done because we use Windows, but we're just not smart enough to understand, otherwise we would all be overjoyed using OSX!
      Will Farrell
      • I doubt anybody cares about you using OSX

        @Will Farrell
        I could care less.

        What some people DO care about is putting up with disgraceful corporation that has lied, cheated and stolen their way to the top for the last 25 years.

        http://en.wikipedia.org/wiki/Embrace,_extend_and_extinguish

        Their sleazy practices haven't been forgotten. We're here to remind people of that.
        LTV10
    • RE: Apple releases update for early 2011 MacBook Pro - Possible fix for 'hard freeze' lockups

      @Feldwebel Wolfenstool
      And windows fans are like Muslim extremists. They feel the need to pray, to Redmond 5 times a day. So what is your point? Is Microsoft going to send another suicide bomber (like SCO) to attack another OS? Is Ballmer going to call another Jihad on everything else?
      Rick_K
  • Hard Freeze Lock ups? You know not what you say.

    Hardly! Mac is a whole new world kid, maybe those ancient terms still work for you. After all, your still trying to shoe-horn that 5 lb, 3 foot long video card into your 50 lb super gaming machine. sucker!
    james347
  • I would love to try the solution...

    ....however my new MBP wouldn't "wake up" from it's sleep. Getting a new one shipped this week, and we'll see if the same thing happens.
    groobiecat