Consumers 'very satisfied' with the new iPad

Consumers 'very satisfied' with the new iPad

Summary: According to a survey, 89 percent claim that they 'never experienced any heat problems.'

TOPICS: Apple, iPad, Mobility

According to a survey carried out by ChangeWave Reaserch, the 'Heatgate' problem that was supposed to plague Apple's iPad 3 is a non-issue, with far fewer people experiencing the problem than the number who reported being affected by the iPhone 4 'Antennagate' problem.

A survey of 200 people came to a nearly unanimous conclusion over the alleged iPad heat issue, with 89 percent claiming that they 'never experienced any heat problems,' and a further 7 percent saying it was 'not much of a problem.' 4 percent said it was 'somewhat of a problem,' while 0 percent said it was a 'very big problem.'

Compare this to a similar survey carried out by ChangeWave research related to the iPhone 4 'Antennagate' issue. Back then 7 percent said it was a 'very big problem,' and 14 percent said it was 'somewhat of a problem.' Another 14 percent said it was 'not much of a problem,' while only 64 percent had 'never experienced any problems at all.'

In other words, as far as consumers are concerned, there is no 'Heatgate.' And product review and ratings organization Consumer Reports now agrees with this assessment, claiming that while the iPad 3 gets warmer than the iPad 2, "we didn't find those temperatures to be cause for concern."

The remainder of the survey will be music to Apple's ears too.

  • 82 percent 'very satisfied' with the iPad 3, and 16 percent 'somewhat satisfied'
  • 75 percent like the 'retina' display screen the best
  • 22 percent like the long battery life the best
  • The two biggest dislikes are the price (26 percent) and the cost of the wireless data plans (23 percent)

Image credit: ChangeWave Research.


Topics: Apple, iPad, Mobility

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  • Like there was any serious question:)

    Pagan jim
    James Quinn
    • I know. Consumers are also very satisfied with their Android tablets

      Windows Phones, Windows 7, OS X, ect.

      If they weren't satisfied, they probally wouldn't have bought it in the first place.
      William Farrel
      • People are way less satisfied with non-iOS devices, according to statistics

        As to heat "problem", it should be noted that while the new iPad gets more hot than iPad 2, it is still colder than, say, Samsung Galaxy Tab 10.1, according to tests. So no problem here.
  • CR acts just like a cardboard politician.

    After stating a headline catching opinion, CR waits to gauge and read public opinion polls. If the majority are opposed to CR's stated opinions, that organization has no qualms about "flip flopping" and stating an opinion 180 degrees opposite of what their "scientifically arrived at" previous conclusion was.

    Those in the automotive business (and I belonged to that demographic) learned a long time ago that CR's opinions, although influential, never reflected reality.
    • Not flip-flopping, just not saying what you want to hear

      From CR FAQ about iPad heat found here
      "As we said in our initial post about the iPad's heat issues, the tablet felt "very warm but not especially uncomfortable if held for a brief period." "

      In other words, they originally noted that the unit gets hotter than its predecessor - and that's all they said. CR didn't say the unit was dangerous or that it was too hot to handle, none of that cr@p we've been reading. All of that was extrapolated by press reporting on what CR said in the most sensationalistic way possible.

      I am no fan of CR, I think they are biased and at best do a generally 'passable' job at reviewing products. I base this on what I've read from them over many years and on many different types of products from PCs to vacuum cleaners, to cars, to air filters. In this case they didn't say what we were led to believe they said. What they did say disagrees with what you would like to read so you slam them. Nice.
      • I understand your point of view but you misunderstood my motives

        First, as I made clear in my original post, I am no fan of CR. My reasons are based on decades of experience with their opinions.

        If CR approves or disaproves of a product, I could care less now since their credibility, IMO, was jeopardized a long time ago.

        To make that point pertainent to this discussion, CR has rated Apple laptops and all-in-one desktop systems at the top of their rating system for some years now. I don't care. To me, their opinions are based on one or few CR employee observations on a very small product sample size. Their recommendations are also based on owner surveys using non-scientific survey analysis methods. In my view, their opinions are little more than a biased popularity contest result.
      • You are right

        I misunderstood your motives and that colored my interpretation of your post. My apologies.
  • Consumers 'very satisfied' with the new iPad

    Another article trying to defend the iPad's heat issue. How many does that make now? With this much defense, there must be something to it.
    Loverock Davidson-
    • Loverock 'very dissatisfied' at lack of issue

      Another comment trying to inflate a non-issue into a tin-foil hat problem in order to make his favorite target look bad.
  • Errr....

    200 people consitutes a survey? Don't make me laugh. Any statistician would throw the results out of the window. Where was the survey don? Outside an Apple store? What a joke.
    Even then, what fanboi or fangurl would say something negative about their beloved gadget?
    Once again Mr. Kingsley-Hughes is fanning the flames of a story that shouldn't of been reported. Why would anyone compare the satisfaction of an iPad to an iPhone? Two completely different gadgets?
    Shows you how smart some of the people who took the survey are when 22% enjoy the longer battery life. In fact, the battery life on the new iPad is slightly shorter than the iPad 2 under the same usage conditions.
    • Hyperbole much?

      [ul][i]Any statistician would throw the results out of the window. [/i][/ul]No, a statistician would calculate and report the margin of error, which is around 6.5%.
      Robert Hahn