Does Amazon know where it's going with the Kindle?

Summary: Yesterday Amazon released an update to its Kindle ebook, adding PDF support and dramatically improving battery life. But does Amazon know where it's going with the Kindle, or is the technology already on borrowed time?

Yesterday Amazon released an update to its Kindle ebook, adding PDF support and dramatically improving battery life. But does Amazon know where it's going with the Kindle, or is the technology already on borrowed time?

See, in theory the Kindle sounds like a great idea. First, it's got that cool vibe to it, almost to the point that you expect it to have an Apple logo on it. It also does what it says it does on the tin (that is, act as an ebook reader) very well. Also, it's got the clout of Amazon behind it, and that's got to count for something.

But to be honest I don't hold much hope for the Kindle (an Amazon Kindle at any rate) being around in the long term. In fact, given what we're seeing right now, I wouldn't bet on it being around in three years time.

Why?

Well, a lot of reasons really. Let's take a look at some of them.

  • Price Two years ago when the Kindle was launched it retailed for $399. Without a doubt that was way overpriced. Now the "next-gen" Kindle 2 retails for $259 while the Kindle DX retails for an eye-watering $489. The Kindle 2 seems like a good deal but for a device that's the tech equivalent of a hammer (it hammers in nails real good, but it's no multi-purpose tool), and a hammer that requires constant cash input by the owner, it's a very expensive hammer.
  • Stalled development Quick, over the past two years list all the major new features added to the Kindle via software updates. Ummm ... PDF support yesterdays ... ummmm ... Yeah, not much.  Truth is, over the past two years, Amazon has allowed the platform to stagnate. Sure, it added the uber-priced Kindle DX to the lineup which offer auto-rotation, more storage and a larger screen, but the platform itself has remained the same, despite owners clammering for new features.
  • Closed platform One of the biggest problems with Kindle is the closed nature of the platform. Basically everything about the device is controlled by Amazon. Given that Amazon isn't a hardware vendor, this is a pretty big problem. In two years Amazon has kept the Kindle as nothing more than an expensive ebook reader when it could be a lot more. What it should have done was to follow Apple's example and open up the platform, bring developers on-board and build an app store.
  • Competition When Amazon entered the ebook reader market, it pretty much had the entire market to itself. Now that Barnes and Noble have the nook, and this is really what the Kindle should have been in the first place (WiFi, SD card slot, digital lending ...), Amazon's got serious competition.
  • Kindle software We already have Kindle software available as an iPhone app and for the PC. This is a bad sign given the lack of development on the Kindle itself and shows that Amazon wants to take Kindle beyond the device.
  • Mystery sales How many Kindles has Amazon sold? Amazon will tell you that it's the #1 bestseller, that it's also the #1 most gifted and most wished for item, but that's it. The rest we're left to guess, which is somewhat odd.

In theory, the Kindle is a great idea. OK, it was never going to be the next iPod, but Amazon seems to have really dropped the ball on this device and basically allowed its own device to become irrelevant.

Thoughts?

Topics: Amazon, Hardware, Mobility

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63 comments
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  • Amazon, please ignore Adrian

    Normally I'm right with Adrian, but he obviously doesn't have a Kindle, which is my favorite device. To Amazon: don't add battery sucking features (like wi-fi), we don't care about multi-purpose (it's a bookreader!), i don't want cr@apps on my Kindle (it's a bookreader!) and I don't care if it's open (what does that mean except to geeks anyway) as long as it does the job.
    batpox
    • Open means a lot more to non-geeks

      Geeks can always find a way to hack in. But non-geeks are left with a device that binds them to a single vendor; which can decide to drop support at any time, or charge any price, or decide to not offer titles you may want, or even go as far as remove any title they please that you already purchased.
      Michael Kelly
      • If the average person ...

        ... over the average lifetime used Kindle's instead if books, would that be an environmental benefit?
        fr0thy2
    • Openness

      I agree with most of what you're saying here, except for the part about openness.

      If it's open, you'll see a lot more content for it than if your only real choices are plain vanilla PDFs and MOBI files, along with Amazon's AZW format. The more formats it supports, the longer its lifespan will be.

      The best thing they could do now (besides letting the rest of us enjoy the new firmware, of course...) would be to add in support for the ePub format.

      bhartman36
      • I don't think openness is the term

        It's support for other formats. Which I don't know how problematic it is and how much it restricts content. Inclusion of PDF is certainly a welcome feature.
        ibarskiy@...
        • Openness

          Well, I guess I was thinking that support for other formats could be an add-in, as opposed to something Amazon did. The Kindle 2, for example, has had native PDF support for a while now, due to Savory, which was an add-in developed by an enterprising coder. The manufacturer can build in support for various formats, but with an open platform, you don't have to wait for them to do it.
          bhartman36
      • I agree open the damn thing or add support for other formats

        If you could buy any e-book no matter what format or store I would buy in a heart beat.

        Close systems sucks.
        Randalllind
    • The only reason ...

      you feel this strongly is that you have not seen a perfect, multifunction device yet. Maybe technology needs a bit more time to make it a reality. I see no reason why an excellent e-book reader cannot do basic web/cloud functions as well. The HW can be designed to sip energy in e-book mode, without much weight/size gain. One day you will look back on your Kindle and say "man, it did suck".
      Economister
      • if wishes were fishes...

        Well sure, and someday it will all be a microchip built into our brains I suppose. But my point is that with todays technology such a thing cannot be built (e.g. it is the e-ink that makes it 1 week between battery charge and unsuitable for fast color graphics... today). But for today, the Kindle is what an e-reader should be. There is no magic here - only science and engineering. Today I look back on my 48K RAM, 2 MHz PC and I don't say it sucks, I am just amazed by the advances in technology.
        batpox
        • Wishes, fishes and the future

          The article title is "Does Amazon know where it is going with the Kindle?", therefore this is about the future and the wishes/fishes argument is not particularly relevant.

          In addition you are an early adopter, paid a high price and are happy. That is good. I choose in most cases not to be an early adopter, because my needs do not justify it and I think the future looks a lot better.

          Defending the Kindle as being great today, does not even address the topic at hand.
          Economister
          • The future vs near term

            Respectfully, my response fully addresses the topic. I have a good understanding of the technology, and know that in the timeframe discussed in the article, the Kindle fits the bill (which is why it is successful). I have a Kindle and a Tablet, but I no longer read books on the Tablet. Get a Kindle and you'll understand why. That said, in the next year there will be better eReaders, but good multi-purpose device is still years away with specs: < 1lb, read in sunlight, week between charge, free wireless shopping.
            batpox
          • Do not want to belabor the point, but

            Compare these:

            You:
            "But for today, the Kindle is what an e-reader should be."

            and Adrian:
            "Does Amazon know where it is going with Kindle?"

            I rest my case.

            Economister
          • Consider it belabored

            Adrian:
            Does Amazon know where it is going with Kindle?

            Me:
            For now, and for the near term, Amazon is spot on (it's a bookreader!)
            batpox
          • Don't argue with Economister

            He's always right, and he'll argue to death for the
            sake of arguing. It's better to ignore that moron
            (Economister)
            markbn
          • I see your point - thanks.

            I see your point - thanks.
            batpox
    • Well said

      I guess Adrian can't accept the fact that the Kindle
      is successful without having an Apple logo on it.

      All his bitching and moaning shows just what a
      clueless blogger he has become
      markbn
    • Openness

      I enjoy my Kindle too but I think Adrian has a point re openness. I think Amazon needs to start supporting and open and non proprietry format. Even Apple supports MP3 for music now. My worst fear with the Kindle is that I can no longer access the content I purchased from Amazon as there is no longer a device that supports their format. This fear is restricting my use of the Kindle and my purchasing from Amazon and one of the main reasons I am considering a Noob.
      Nihon8888
  • Sounds like Apple

    Er, most of your arguments sound like you are talking about
    Apple. Closed platform, check. Price, check. Mystery Sales,
    check. Its an interesting tact to tell the top name category
    killers that they don't know what they are doing. Its really
    hurt Apple ;-). Competition? Barnes & Noble is on life
    support because of Amazon and their eBooks are more
    expensive on average.
    jmd1033
    • Totally sounds like Apple

      About time someone pointed that out. Seriously, why does no one complain about the iPod and its mp4 and iTunes platform? Why would anyone judge the Kindle on a different set of rules?
      Ka.
    • Except even Apple supports MP3 now...

      nt
      Nihon8888