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Topic: Mobility

Faulty first-gen iPod nanos swapped for latest sixth-gen models

Summary: Well, you know what happens when you assume ...

Adrian Kingsley-Hughes

By for Hardware 2.0 |

Back in November I told you about Apple's worldwide iPod nano first-generation replacement program (done because of a risk of overheating). At the time we;d assumed that Apple would be replacing the first-gen iPod nanos with refurbished first-gen iPod nanos. Well, you know what happens when you assume ...

Well, it seems that Apple is replacing these old players with the latest sixth-gen models:

That's pretty cool.

So if you've got one of these old players lurking in a drawer somewhere and you've not bothered exchanging it because you think it's junk ... well, you might want to hit that link above and see if you can get it swapped.

Topics: Mobility, Apple, Hardware

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34 comments
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  • It's probably cheaper at this point

    to replace them with current stock. But kudos to Apple for looking after their customers.
    Michael Kelly
    Reply Vote

    • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

      @Michael Kelly

      Looking after themselves from potential lawsuits is more like it.
      fldbryan@...
      Reply Vote

      • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

        @fldbryan@... Yeah, unlike everybody else who would rather fight you and loose you as a customer.
        hammeroftruth
        Reply Vote

      • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

        @fldbryan@... You want to bash anything apple, it seems. This is well done by Apple. The product is about 7 years old. Tell me what other companies would do in this situation.
        Yuniverse
        Reply Vote

      • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

        @fldbryan@... Really, your common sense is so blinded by the small minded hatred for Apple that you can't see the good in what they are doing? To have so much hatred for anything let alone a company you have go to have one sadly pathetic life.
        non-biased
        Reply Vote

  • Got our replacement today

    Wife just called me and said we got a package from Apple. We had sent her 1st gen 2GB iPod Nano in and received an 8GB 6th gen Nano today.
    mike.celone@...
    Reply Vote

    • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

      Did they send you a box. I called weeks ago and they said they would send me a box. I still haven't received. i called a few weeks ago to check on it and they said it was still coming but could take awhile.
      stevenpfish@gmail.com
      @mike.celone@...
      fishprinter
      Reply Vote

      • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

        @fishprinter

        I just received a box a few days ago. Think of the logistics involved: It takes time.
        msalzberg
        Reply Vote

  • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

    Love them or hate them, Apple went big and looked good. They didn't need to step up anything, and they still decided to give customers an awesome X-mas gift!
    Bates_
    Reply Vote

    • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

      @Bates_ Apple does NOT look good to those of us who TRIED to find out from them what their plan was (to no avail), and would have opted to keep our beautiful, sleek, shiny 1Gs if we had known they were replacing them with ugly, tiny 6Gs. If Apple had truly "gone big" they would have published the detailed into on the replacements and allowed their consumers to make informed choices!
      cicerogirl@...
      Reply Vote

      • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

        @cicerogirl@... boo hoo. You're losing your 7 years old 2GB ipod and receiving the newest 8GB model. I feel so sorry for you.
        Yuniverse
        Reply Vote

      • Your loss

        @cicerogirl@...
        I have had a 2nd gen (dropped in tub - my bad), a 4th gen (kids lost it), and now I have a 6th gen. I worked at Apple when the 1st gen came out and I have a lot of experience with them, too. The 6th is a superior product, plain and simple.

        Perhaps you are one of the "fashion over function" types we keep hearing about? Eventually the battery in your 1st gen will oxidize to the point where it can't be used any longer. Then you'll be stylin' in silence. Or you could get a new, easier to use iPod for no additional cost during the replacement program time frame. Just sayin'
        use_what_works_4_U
        Reply Vote

      • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

        @cicerogirl@... Be honest, there is most likely absolutely nothing that Apple could have done that you would have been happy with right? I personally wouldn't have purchase any media player as a fashion statement but you obviously did.
        non-biased
        Reply Vote

  • NICE!!

    WOW I HAVE ONE!! Will check serial number asap!!!!!
    Hasam1991
    Reply Vote

  • Kudo's

    Proof again that when successful companies do the right thing, they remain successful.
    da philster
    Reply Vote

    • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

      @da philster No, the "right" thing would have been for Apple to let people know what they would be replacing them with so that those of us who had near-pristine, still-functioning, beautiful 1Gs would have been able to make an informed decision NOT to blindly trade them in for an ugly 6G model on only a CS rep's info that there were "some" 1G nanos still in inventory! I would definitely have kept mine and will almost certainly not even use the new one... unless it will properly interface with my car audio (where I don't have to look at it)... which is unlikely since my iPod Touch doesn't!
      cicerogirl@...
      Reply Vote

      • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

        @cicerogirl@... Wow, just wow. I guess some people are apt to find wrongs in everything. Amazing skill set you've got.
        Yuniverse
        Reply Vote

      • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

        @cicerogirl@...
        There's just no pleasing some people.
        [Sure, cross me off your Xmas card list and see if I care!]
        Tony in TLoTRS
        Reply Vote

      • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

        I agree wholly with cicerogirl. The right thing to do would have been to inform and provide options.

        Apple needed to get the old batteries out of circulation, I understand this. But as long as replacement batteries are still an option, I should have retained my right to have the battery replaced at Apple's expense.

        The way I feel, Apple essentially stole my 1st gen nano. Yes, they gave a newer model to me in return. But I would have preferred they refurbed my 1st gen. I don't have to explain why, that's not really the point. But trust me, I have a list of reasons.
        1stgen'r
        Reply Vote

      • RE: Faulty first-gen iPod nanos swapped for latest sixth-gen models

        @cicerogirl@... Since you won't use it due to fashion reasons rather than actual function reasons please donate it to a charity then shut up with the whining.
        non-biased
        Reply Vote
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