Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

Summary: Intel is to resume shipment of flawed Sandy Bridge chipset motherboards - but only to OEMs that promise to use them responsibly.

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Intel is to resume shipment of flawed Sandy Bridge chipset motherboards - but only to OEMs that promise to use them responsibly.

Here's the statement from Intel:

On January 31, 2011, Intel disclosed a design issue with a support chip, the Intel® 6 Series Chipset that has the potential to impact certain PC system configurations. Intel subsequently initiated extensive discussions with computer makers about this topic. Both Intel and its customers are focused on delivering the highest quality PC systems based on Intel® 2nd Generation Core® Processors. As a result of these discussions and specific requests from computer makers, Intel is resuming shipments of the Intel® 6 Series Chipset for use only in PC system configurations that are not impacted by the design issue.

Only computer makers who have committed to shipping the Intel® 6 Series Chipset in PC system configurations that are not impacted by the design issue will be receiving these shipments.

[Emphasis added]

So how does this work? Well, if you recall, only the SATA 2 port is affected by the chipset bug, and drives connected to the SATA 3 ports are unaffected. So it seems that the agreement that Intel has come to with the OEMs is to not hook up any drives to the affected SATA 2 ports and only use the SATA 3 ports (which are backward compatible with SATA 2).

But unless those flawed are physically removed, they'll remain on the board and possibly cause problems down the line when the owner carries out an upgrade if the motherboard isn't replaced.

Also no clarification is offered as to whether these affected motherboards will be swapped out when replacements are available. If I were buying one (and to be honest, at this stage I wouldn't, I'd wait for the updated B3 stepping chiipsets to appear) I'd want clarification from the OEM about a future motherboard replacement.

Intel has started manufacturing on a new version of this chipset, without the flaw, and expects to begin shipping the new parts in mid February.

[poll id="593"]

Would you buy a system with a faulty chipset?

Topics: Hardware, Intel, Processors, Storage

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36 comments
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  • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

    14% voted 'yes'?
    The one and only, Cylon Centurion
    • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

      @Cylon Centurion 0005
      "one born every minute".....
      phoenix144
    • Gotta love the true fanbois.

      I like Intel stuff because it's always worked flawlessly for me, but my C2Q 9500 is still fast enough to hang onto until the fixed Sandy Bridge stuff comes out.

      Besides, what may start as a SATA controller failure could end up frying out the whole chipset.
      nix_hed
    • For some, no need for them

      @Cylon Centurion 0005
      For some situations, you don't need to use more than two ports. (Heck, in some laptops, you can't expose more than two anyway.) I am setting up 3 computers right now - they're affected by this recall but they'll never use more than two SATA ports (they do hardly anything more than run Firefox). I plan to just identify the okay ports, and tape over the bad ports.
      AySz88
  • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

    Who would vote to use a defective motherboard? A defective motherboard is a defective motherboard? OEMs that use them by plugging into the SATA3 port is ripping off customers. Eventually, that system will be in the hands of not the original owner who will wonder why a hard disk is plugged into a SATA3 port. Maybe someone wants to add a hard disk and notices that there are no SATA3 ports and uses a SATA2 port.
    Gis Bun
    • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

      @Gis Bun

      Apparently 14% Bet the "number crunchers" aare trying to figure out that one. But, what's the % of people that bought the iPhone 4?
      phoenix144
  • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

    I think it's a very bad idea,<br>Now,what the h*** are THEY thinking?<br>..And they will tell each customer,Before they buy one??<br>$$ is ALL that matters.......<br>every day,a new low.......
    knash1
  • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

    Intel, this is truly sick!! No ethics!

    The chipset is flawed, period.

    Take all those Motherboards and recycle them. Only send newly manufactured Motherboards with the revised chipset out to your customers.

    Scary. :0((
    Smart_Neuron
  • Question for Adrian...

    Hi.

    Is there a software tool which can be run to detect if a Intel Motherboard has the old (and newly revised) chipset?

    My faith in Intel is lost...
    Smart_Neuron
  • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

    "Would you buy a system with a faulty chipset?"<br>No..and they shouldn't be selling them,<br>with a known hidden/secret flaw!...<br>Side-by-side,how will we know we are not buying the flawed one??<br>It will give buyers a second thought,from now on.....
    knash1
    • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

      @knash1

      Known AND hidden? Well, which is it?

      I'd buy one if the price is right, after all, SATA2 is the old spec, SATA3 is the new. Now if the problem was with the SATA3 port, no sale.
      brichter
    • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

      @knash1

      A Flaw such as HD controlelrs yeah I wouldn't but if there was something stupid with something less important then I wouldn't care. Sound isn't that important, if it is then I go but a add on solution. HD, Keyboard, display, and CPU related chipset problems then HELL NO

      But I am not a real fan of Intel and I do my best to avoid them. The only time I use them is when I am short fo money. I never will use new Intel hardware, they just not a company worth trusting
      Ez_Customs
  • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

    I'd take option 3, Maybe.

    If a vendor plans on selling them they need to clearly disclose the condition, and completely disable, ie REMOVE, the SATA 2 plug. And the board will have to be sold at a discount.<br><br>Think back to the 80's. When 386 CPU's came out they still had significant quality control issues. After fab they were quality tested. If the chip couldn't support the full design speed, they sold it rated at a lower speed. If it math chip didn't work, they marked it as such and sold it with the appropriate qualifications. <br><br>They were up front about what they were selling back then, and it was priced proportionately (more or less). If they take similar steps this time, why not?
    <br><br>
    PS: ROFLMAO, between time I started comment and submitted it, 6 other people got their 2 cents in ... looks like a hot button topic.
    Ron_007
    • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

      @Ron_007
      Yes,I agree,
      You have the best idea...
      I hope they do just that..
      knash1
    • Just laptops?

      @Ron_007 I'm pretty sure that's what they're doing, and maybe just mostly in laptops (as an Anandtech article I read mentioned).
      AySz88
  • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

    I suppose us geeks can understand the SATA 3 port being used for sata2 devices, but the reduction in available ports...
    So, do the vendors, say Dell for example, tell the customer that "There are NO SATA2 ports on this 'puter and the only way to plug in a second SATA2 drive or other device, is to use the SATA3 port...and oh yes, we used a splitter so that the sole ATA3 port is driving the 3 SATA plugs in your box at lower speed that you might expect." Will a boxmaker REALLY say that? I wouldn't trust them to.
    This decision by Intel will rebound to hurt them badly. For example I'm pondering "Are there other flaws that they didn't tell the public about?" Trust is broken.
    pessimist
    • Try to explain &quot;SATA2&quot; and &quot;SATA3&quot; ports to a layman and you'll either

      get a blank look on their faces, or they'll ask about what kind of goods were being shipped to those ports.

      You're taking things a bit too far, and most people, if they don't know what's in their systems, won't actually care about SATA this or SATA that.
      adornoe
      • RE: Intel to resume shipment of flawed Sandy Bridge chipset motherboards - Watch out for potential upgrade headaches

        @adornoe@...

        But what they will care about is the fact that there are "ports" on the motherboard that they can not use, and consequently, feel like they have been ripped off!
        fatman65535
      • fatman65535: The vast majority of regular users, aka: the non-techies

        wont care, as long as their "original" machine, with the specifications which gave them a computer that just worked as they expected, doesn't degraded because of the unseen "flaw".

        And, most will still not care about a SATA port that will never be tasked do something which the user might never have thought of if it wasn't for some techie bringing up the "non-issue".
        adornoe
      • Aw shaddup, @adornoe@...

        You don't know anything about SATA drives, so quit pretending and pi$$ off.
        search &amp; destroy