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Adrian Kingsley-Hughes
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iPhone 4S 'No SIM card installed' is not a new problem

By | November 18, 2011, 6:21am PST

Summary: Fix the problem with a piece of tape.

Some iPhone 4S owners are reporting problems with their new handsets where the ’No SIM card installed‘ is being displayed. This is not a new problem.

Here’s typically how the problem manifests itself:

Got the new 32GB iPhone 4S today from AT&T, activated the phone was working all morning, I started experimenting with Siri and a couple minutes later the phone was hotter than usual and I get Sim Card failure, and Bad SIM messages. The phone now only says No Sim. I get home take out the SIM card and put it in my previous iPhone 4 and it works just fine. I then put in a blank micro SIM into the new iPhone 4S, but it still says NO SIM. Thinking the SIM reader got fried some how already.

Annoying, but this isn’t an iPhone 4S specific issue - it also affected the iPhone 4, and apparently it’s down to a design flaw (or perhaps manufacturing imperfections) with the SIM card tray eject mechanism causing a short circuit with the SIM card contacts.

The folks over on the Woo Blog came up with a nifty fix for this problem back in 2010 - all you need is a little tape. I know that this simple fix has worked for quite a few people. Otherwise, take the problem up with Apple.

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Topics

Apple iPhone, SIM Card, Apple iPhone 4S, iPhone 4S Owner, Flash Memory, Smart Phones, Cellular Phones, Consumer Electronics, Personal Technology, Adrian Kingsley-Hughes

Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology.

Disclosure

Adrian Kingsley-Hughes

All opinions expressed on Hardware 2.0 are those of Adrian Kingsley-Hughes. Every effort is made to ensure that the information posted is accurate. If you have any comments, queries or corrections, please contact Adrian via the email link here. Any possible conflicts of interest will be posted below. [Updated: February 23, 2010] - Adrian Kingsley-Hughes has no business relationships, affiliations, investments, or other actual/potential conflicts of interest relating to the content posted so far on this blog.

Biography

Adrian Kingsley-Hughes

Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology -- whether that be by learning to program, building a PC from a pile of parts, or helping them get the most from their new MP3 player or digital camera.

Adrian has authored/co-authored technical books on a variety of topics, ranging from programming to building and maintaining PCs. His most recent books include "Build the Ultimate Custom PC", "Beginning Programming" and "The PC Doctor's Fix It Yourself Guide". He has also written training manuals that have been used by a number of Fortune 500 companies.

Adrian also runs a popular blog under the name The PC Doctor, where he covers a range of computer-related topics -- from security to repairing and upgrading.

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RE: iPhone 4S 'No SIM card installed' is not a new problem
aaron2140 11th Feb
By the way, I use a mouse by Microsoft because it really work as a mouse, a thing Apple has forgotten for YEARS!
View in thread
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RE: iPhone 4S 'No SIM card installed' is not a new problem
UrNotPayingAttention 18th Nov
Fix the problem with a piece of tape.

Wow. 'Magical' and 'revolutionary', indeed.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
sackbut 18th Nov
@UrNotPayingAttention

It just works
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RE: iPhone 4S 'No SIM card installed' is not a new problem
Natanael_L 18th Nov
@sackbut: As long as you aren't holding it wrong.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
augustus_rome 18th Nov
@sackbut works to screw it up
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RE: iPhone 4S 'No SIM card installed' is not a new problem
Badgered 18th Nov
all you need is a little tape.

Impossible... they must be lying!

I'm told that Apple makes the BMW of tech devices, and everyone else makes the Yugo. This "fix" implies just the opposite. This is M$'s fault! I don't know how, but it is.
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Glad I got the HTC Trophy
William Farrell 18th Nov
@Badgered
I haven't had any problems with my phone at all.

Luckily, my wife's iPhone is on Verizon, so no SIM card needed. Once less issue she has to deal with.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
augustus_rome 18th Nov
@Badgered yeah ms is to blame for all apple's faults.
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RE: Fix the problem with a piece of tape.
bobiroc 18th Nov
That is NOT a FIX. That is temporary work around. Does Apple admit that this is a problem even?
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All iPhone 4S are currently under warranty.
baggins_z 18th Nov
You make an appointment at a genius bar, present your phone, they see the problem, they give you a new phone, you are out in less than thirty minutes.

So, what, precisely, was your point again?
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The point is a piece of tape isn't a fix.
ye 18th Nov
@baggins_z: This needed to be explained to you? Really?
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RE: iPhone 4S 'No SIM card installed' is not a new problem
Badgered 18th Nov
@baggins_z So, what, precisely, was your point again?

What it says to me is, that from what I've read repeatedly on ZDNet's talk back section about Apple's strict manufacturing tolerances, this seems very 1.0.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
UrNotPayingAttention 18th Nov
@baggins_z

baggins, seeing as the flaw is with the phone (first with the 4, now with the 4S)... someone could very well be back at the genuis bar the next day with the same problem with their new replacement phone.

the point is: Apple, fix the problem plain
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RE: iPhone 4S 'No SIM card installed' is not a new problem
Pete "athynz" Athens 18th Nov
@ye The point is a piece of tape isn't a fix. This needed to be explained to you? Really?

Why no, a piece of tape is NOT a fix. The point baggins_z was making is that the fact that Apple is replacing the affected devices makes this less of an issue than AKH and you iHaters want to make it out to be.

@badgered What it says to me is, that from what I've read repeatedly on ZDNet's talk back section about Apple's strict manufacturing tolerances, this seems very 1.0.

So there can be NO defective devices because this is Apple but it's okay for other smartphone manufacturers to have issues? Really? And I have not seen too many comments about Apple's strict manufacturing tolerances here... perhaps I wasn't that close attention to the rabid frothing at the mouth fanbois.

@UrNotpayingAttention baggins, seeing as the flaw is with the phone (first with the 4, now with the 4S)... someone could very well be back at the genuis bar the next day with the same problem with their new replacement phone.

That is always a possibility and if that's the case then there is more of an issue than I'm thinking and Apple needs to do some serious scrutiny on the manufacturing process.

the point is: Apple, fix the problem

I have a feeling - much like "antennagate", "batterygate", "whateverotheroverblowniPhoneissuethetechmediapushesnextweekgate", etc. - that this is entirely overblown and Apple's proper response would be to replace the device and chalk it up to a limited manufacturing defect. If this winds up affecting more than a few users (say around 1-12% as opposed to 2-3% with 'antennagate') then Apple needs to step up their scrutiny and make this right with either full refunds on the devices and any money spent on apps or a recertified replacement and a gift card to the iTunes store.
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No iHater here.
ye 18th Nov
@baggins_z: Why no, a piece of tape is NOT a fix. The point baggins_z was making is that the fact that Apple is replacing the affected devices makes this less of an issue than AKH and you iHaters want to make it out to be.

I own an iPhone. I'm just naive enough to believe it's flawless...like the fanboys are.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
Samic 18th Nov
@baggins_z

Precisely, Apple's quality control problem that would waste customer's time.

Precisely.
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A warranty means nothing
SiO2 19th Nov
@baggins_z ...when the hardware its covering is a POS. All that says to me is Apple are admitting they screwed up. Again.
I mean, a generation 5 device that has problems with its basic hardware and not with a new feature they're trying to implement? It shows how much of a cobble each generation actually is.

I dont think the 4 or 4S iPhones are any better than the 3. I've hovered over getting an iPhone since the first one, but every device that Apple issue has one problem or another and needs a major fix or workaround to make it work flawlessly (Or rather, to design spec, which isnt the same).

This is why I have been a fan of Nokia for years. Nokia build unbreakable hardware that works out of the box - when do you ever hear of a significant amount of their new phones not working properly or having major design faults that need a user patch of some sort? Thats right, never.
In fact, I'd be hard pushed to find one single phone manufacturer other than Apple that has had these kind of problems.

Until Apple stop using their customers to test their rubbish on, I wont be buying... Thats what other companies have in-house testers for. They need them to make sure that the device works as expected before they go into full production because it costs less than recovering the bad ones from the public, and prototypes from random cocktail bars.

It also prevents them from looking like amateurs in the design field. I used to be in R&D, and a golden rule with design is make it work first, paint it afterward. Thats something Apple dont understand, because most of their IP is paint.

Poor show, Apple. I'll wait for them to realise that pretty is not for hiding the **** underneath before I buy any of their hardware.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
non-biased 28th Nov
@SiO2 Like any of this affects your decision regarding buying an iPhone. Everyone can see through your lies, you would never consider an iPhone so don't even bother trying to convince us that these overblown issues are what has prevented you from doing so at this point. You talk about how Nokia hasn't had any issues that affected a significant amount of their new phones as if you are comparing them to Apple. If you are, please point out the issues that affected a significant amount of iPhones. I will give you the battery issue with iOS5 but considering it still got better battery life than the competition and was fixed with a software update fairly quickly I think you are pretty desperate if you use it. Go ahead, lets see the list that has affected more than a couple of percent of devices and you have to back up the list with facts. You can't just post links to any and every "whatevergate" article that tries to make something out of nothing because it's great link bait.
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It "just works"
ye 18th Nov
nt
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RE: iPhone 4S 'No SIM card installed' is not a new problem
RedSlayer 18th Nov
Lol - all I get from Apple fan-boys is: "It just works", "Apple is perfect", "blah, blah, blah".
Bagginz: seeing that you have to send your iPhone away to the manufacturer for a new battery, new 'buffer', and just before you switch it on and switch it off every day; then yes - why didn't we assume that you'd have to get it replaced for this?
'Genius'? Yep - pure genius conning Apple fan-boys into buying their junk.

Red wink
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RE: iPhone 4S 'No SIM card installed' is not a new problem
ExEC135CrewDog Updated - 18th Nov
@RedSlayer :

. . . and your point is . . . what? Do you have an iPhone? Probably not. Do you have one of the other things? Most likely. Congratulations, this conversation does not apply to you, UrNotPayingAttention, Badgered, bobiroc, or sackbut, et al. Why don't you persistant whiney boyz go up on a post that deals with the other phone, or some Windoze PC's and promote your mutual admiration society. Why be a hater? We buy what we buy because something about it appeals to us. There's a certain level of snob in all of us; some people just enjoy the feel and operation of a quality built product. Not all Apples are born perfect; I had a half terabyte drive die in my iMac when it was a few months old. Is that Apples fault? No. Did they stand behind it? Immediately. I work in the industry and must deal with bad components daily. You have a problem, you isolate the problem, you repair or replace the problem. As it turns out we don't support any Apple products in our test lab, so it is a matter of patching software, replacing memory, HDD's, Power Supplies, and Backplane and Daughter boards on Windows/Linux servers nearly daily on the 100+ servers in my lab. Crappy components is not an Apple, or IBM, or Hitachi, or HP specific problem. Stuff breaks and ya FIX it, or apparently you yo-yo's like to line up like the faceless haters that you are and bust on somebody because THEIR device just $hit the Bed. Nice. I bet you guys are all tons o' fun at a car accident scene.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
Natanael_L 18th Nov
@ExEC135CrewDog: I guess the reason for all these reactions is the general behaviour of Apple fanboys and the Apple PR department. "It just works" - uhm, not really.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
UrNotPayingAttention 18th Nov
@ExEC135CrewDog

There's a certain level of snob in all of us; some people just enjoy the feel and operation of a quality built product

That's exactly the point... snobbish apple fanbois are always going on about how they like purchasing a "quality built product", and always have their finger pointed at other manufacturers and devices.

Yet, a blog like this is released that describes how to fix Apple's latest "quality built product."

With a piece of tape.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
rahbm 18th Nov
@ExEC135CrewDog
I completely agree with you, but please don't feed the trolls. It's not like he will read your reply, let alone see any of the logic in it. The trolls just get off on having a good rant, and by getting people like you to waste your time responding. If they think they've annoyed you at all, then they think they've won.

Trolls = circumstantial evidence that there is no God.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
augustus_rome 18th Nov
@ExEC135CrewDog then why is apple charging heavily and calling their crappy devices magical? and fools are falling for it.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
non-biased Updated - 28th Nov
@Natanael_L & UrNotPayingAttention I find it funny how your issue with Apple is the fanboys. I have issues with fanboys too, no matter what the topic. If you are a fanboy of something you are blinded by your loyalties and can not see flaws small or large. What I find funny is that your "reactions" to the fanboys you have simply become haters which is the equivalent to a fanboy just on the other side of the argument. You have become what you claim to be against, a small minded person that can differentiate fact from FUD on a particular topic, just coming from another side of the debate.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
augustus_rome 18th Nov
@RedSlayer well said the junk is cleverly disguised as magical devices.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
non-biased Updated - 28th Nov
@RedSlayer Compared to most of the competition they do just work. Of course the only people that say "Apple is perfect" are the small minded haters that claim they hear it from fanboys. I have yet to even hear a rabid Apple fanboy (which is no better than a hater) claim that Apple is perfect.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
Gr8Music 18th Nov
Funny, Duct Tape has been fixing things (permanently) for Americans for more than 50 years!

Just because Apple's specified manufacturing tolerances were altered by Foxcon thereby making them a little too tight doesn't mean that the tape fix isn't a permanent solution.

You 'roid-boys should go back to your X-Boxes and stay out of the big boy blogs...
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We've been told by Apple fanboys the reason to buy Apple is...
ye Updated - 18th Nov
@Gr8Music: Funny, Duct Tape has been fixing things (permanently) for Americans for more than 50 years!

...to avoid the need to use duct tape. Yet here were are with a recommendation to use "duct tape" to fix an Apple product.

You 'roid-boys should go back to your X-Boxes and stay out of the big boy blogs...

Seems you lost your way to the small boy sandbox and ended up here with the big boys.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
Gr8Music Updated - 18th Nov
@ye - you may want to re-read that.

You youngins' should leave the big boy blog; maybe go outside and get some fresh air for a change - don't forget the #200 sunblock, I know that geeks get burned easily.

http://www.digitaltrends.com/mobile/iphone-4s-us-carriers-unable-to-keep-up-with-demand/?utm_source=Digital+Trends+Newsletter&utm_campaign=9b8d639195-RSS_DAILY_EMAIL_CAMPAIGN&utm_medium=email
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I got it the first time.
ye 18th Nov
@Gr8Music: Hence the reason I commented you got lost along the way to the small boy sandbox.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
Natanael_L 18th Nov
@Gr8Music: So everybody loves devices you have to fix with tape to use?
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RE: iPhone 4S 'No SIM card installed' is not a new problem
Badgered Updated - 18th Nov
@Gr8Music Just because Apple's specified manufacturing tolerances were altered by Foxcon thereby making them a little too tight doesn't mean that the tape fix isn't a permanent solution.

So in other words, there is nothing special about the parts used in Apple products... is that what you're saying? Foxconn can just arbitrarily ignore Apple's specs?
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Bad SIM
Sceptical Observer 18th Nov
It's a sad day when you must do a "Duct Tape" repair on your expensive "I'm So COOL!" badge.....
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RE: iPhone 4S 'No SIM card installed' is not a new problem
UrNotPayingAttention 18th Nov
I noticed that when ordering the new iPhone 4S from ATT, I can go ahead and get an Otterbox for an add'l $30 and up...

I wonder if ATT will start offering the 'Tape Fix' for an additional price, for my convenience?
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RE: iPhone 4S 'No SIM card installed' is not a new problem
Pete "athynz" Athens 18th Nov
Wow all the iHaters are out today... imagine that, AKH writes an overblown anti-Apple article and you fools fall for it every time. The article says the issue affects the iPhone 4 as well as the iPhone 4S - I've had my iPhone 4 for over year and have had it jailbroken for the majority of that time and I have had NO issues with this "no sim card" thing. And for those who have Apple is replacing the devices with new ones.

Here's MY questions AKH - How many iPhone 4 and iPhone 4S devices are affected by this? How many has Apple refused to replace or fix? What percentage of users are affected by this? How many other smartphones are returned for Sim card or similar issues?
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Once again the Apple fanboys miss the point.
ye 18th Nov
@Pete "athynz" Athens: That point being we're told, by Apple fanboys, Apple products "just work" and that's why they're worth the price premium. Yet issue after issue after issue shows Apple products aren't very different than their competitors. Yet Apple fanboys continue to champion that they are.

This "hate" isn't targeted towards Apple (except in cases where Apple denies a problem exists itself) but rather their delirious fanboys who continue to think Apple products are somehow inherently problem free (i.e. "it just works").
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So the fanboys are the problem?
rahbm 18th Nov
@ye
But only the Apple fanboys, right?

What about the incessant, tedious trolling from all the Windows fanboys and bigots for whom Microsoft can do no wrong, and other vendors can do no right? (tonymcs is just one classic example out of many; several others appear in this talkback). I don't see you slapping them down; you are far more more likely to agree with them!

The Linux fanboys are tiresome too, although I do feel some pity for them; they are just attempting to refute the lies and FUD spewed out by the anti-Linux fanatics (most of who turn out to be pro-MS trolls, shills, bigots etc - funny that!).
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RE: iPhone 4S 'No SIM card installed' is not a new problem
augustus_rome 18th Nov
@Pete "athynz" Athens iphone 4s 50?% battery gate victims.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
non-biased Updated - 28th Nov
@augustus_rome Are you trying to say that 50% of the iPhone users that experience battery issues were 4S owners or that 50% of 4S owners experienced the issue? Try using your brain then maybe you will make some sense.

Regardless of what you meant, there was a software update to fix the issue not long after it was found. I was affected by this supposed catastrophic issue on my 4 yet my battery still lasted longer than most of the competition so really not an issue. I made the minor tweak of turning the time zone to manual and that helped but am back to the far superior, yet normal for iPhone, battery life after the software update.
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Don't take it too seriously
ego.sum.stig@... Updated - 19th Nov
zdnet is full of sad little bubble people like ye, Loverock etc and then there's the bloggers. The truly amusing thing is that almost invariably the "shock horror issue" isn't, yet the same sad little people keep shouting it is.

Look on the bright side of life, you're not them.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
Saxon020 18th Nov
Impressive that so many People have an opinion about something, they can't be bothered to investigate. Had the exact same problem with my 4S wien I received it 2 days ago. Turns out You need the latest generation of SIM-card. Card updated, problem solved.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
rahbm 18th Nov
@Saxon020
You must be an Apple shill - how dare you let any facts get in the way of the MS trolls feasting on the latest trivial issue!
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RE: iPhone 4S 'No SIM card installed' is not a new problem
non-biased 28th Nov
@Saxon020 Oh my god, somebody that actually experienced the issue and has any authority to speak about it. Funny how this is the first post from a "victim" seeing how if you believed the haters everyone was affected.
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Apple just wanted to see if you fanatics were paying attention...
adornoe@... 18th Nov
so that, if you're not, perhaps they could get away with new "problem-gates".

So, antenna-gate was not a problem, and battery-gate was not a problem, and NoSimGate is not a problem and "payingForSiriBeta-gate" is not a problem, and any other Apple-gate, will not be a problem.

Any of those problems would be amplified to horrendous levels if they were to occur on Android phone or WP7 phones, so why can't they be just as big a set of problems if they're in Apple products? It's okay to be tolerant and get the problems fixed, but, let's be fair about how Apple quality is not really superior to the others.
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RE: iPhone 4S 'No SIM card installed' is not a new problem
rahbm 18th Nov
@adornoe@...

"let's be fair about how Apple quality is not really superior to the others"

Thank you for your opinion.

I think you will find that the MS trolls and shills have shrieked to the heavens about every little problem with Android or iOS!

They are also very vocal in attempting to defend any flaws in any Microsoft product, or to shift the blame onto the hardware vendor. If that doesn't work, they then resort to pointing at flaws in the competition.

Please, don't try to pretend that your complaint against anything non-MS is more important or more credible than complaints going the other way.

As it says in the Bible "Thou hypocrite, first cast out the beam out of thine own eye; and then shalt thou see clearly to cast out the mote out of thy brother's eye."
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RE: iPhone 4S 'No SIM card installed' is not a new problem
rahbm 18th Nov
@rahbm
Bugger. I just got sucked into the trap of feeding the trolls!
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Pretty predictable for an Apple fanatic and an Apple apologist...
adornoe@... Updated - 19th Nov
and, you're assuming that, I own a WP7 or other MS gadgetry.

The only thing I own that has Microsoft on/in it, is a desktop and a laptop computer. When it comes to defending MS, I wont be doing it because I'm not a fanatic. If I were to hear the same type of fanatical ramblings about MS offerings, I would be pointing at the problems which the fanatics tend to be just as dismissive about.

But, thanks for revealing yourself as an Apple apologist.
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Methinks the lady doth protest too much!
rahbm 19th Nov
@adornoe
What is predictable here is your attempt to paint me as an Apple fanatic and apologist, merely because I have the temerity to suggest that an opinion is not the same as fact. Not unlike the typical troll and shill tactics: playing the man and not the ball.

"When it comes to defending MS, I wont be doing it because I'm a fanatic." So you'll be doing it because you're paid to, then?

Why bother defending Microsoft at all? Is the company so pathetic it can't defend itself and has to rely on you? Are its products so pathetic that they can't stand up to criticism, and require defending?

Besides, why do you even care?
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rahbm: Try to read my comments carefully...
adornoe@... 19th Nov
Notice that, my statements contradicted themselves within he same sentence:

"When it comes to defending MS, I wont be doing it because I'm a fanatic."

You latched on to the "I'm a fanatic" phrase while disregarding the part that said "When it comes to defending MS, I wont be doing it". The fact is that, what I meant to say is that, "I'm NOT a fanatic". Being a fanatic is sheer stupidity to me.

But, I see that you completely disregarded the context of my comments and twisted them to suit your defense.

The fact is that, I don't defend Microsoft, and I won't defend Google or Apple or any other company. I'll let their products and services stand on their own. If I like something, I'll express my opinion in that direction. But, I won't be touting it as the best there could be from the best company ever.

What I hate is the fanaticism that I read and hear regarding a company or any of their products, which aren't really that superior to the same comparable products from others.

So, why do I even care?

Because, I hate to see and hear stupidity, and I hate to see and hear undue fanaticism. I also don't like spin which disregards the facts and tries to turn good into bad, and bad into good.

The problems I mentioned above regarding the problems that the iPhones have had, are facts, and they're not meant to indicate that I hate Apple or their products. Those comments were meant to try to steer the fanatics from being so blinded to the facts. Microsoft made huge mistakes with their Kin and other endeavors, and Google did the same with some of their ventures which were shut down shortly after they were introduced, but, I didn't need to take the time to bash them, since, like I like to say, the people are the decision makers, and they decide who or what survives in the marketplace.

I like fairness, and I hate blindness.

Get it?!?!
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RE: iPhone 4S 'No SIM card installed' is not a new problem
aaron2140 11th Feb
By the way, I use a mouse by Microsoft because it really work as a mouse, a thing Apple has forgotten for YEARS!

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