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Adrian Kingsley-Hughes

Is it "game over for Microsoft in consumer"?

By | December 11, 2009, 9:40am PST

Over on All About Microsoft my colleague Mary Jo Foley has posted market watcher Mark Anderson’s 2010 predictions. One of those predictions is that 2010 will be game over time for Microsoft when it comes to the market.

Here’s Anderson’s prediction:

8. Microsoft loses in its Consumer play: except for gaming, it is Game Over for MS in Consumer. This will make Consumer the place to be, where the most robust and exciting change artists will work.

I don’t agree with Anderson on this one, but I also don’t disagree either. I don’t think that 2010 will be “game over” year for Microsoft in the consumer market because the company still has several factors on its side. There’s the +90% market share, the fact that its nearest rival, Apple, is still way behind with a single digit percentage share, and there’s Windows 7 that will give Microsoft a boost for the next year or so.

That said, Microsoft has been losing its consumer market mojo for some years now. Part of this is down to price and the fact that Microsoft doesn’t really want to cut pricing for consumers in any meaningful way. Sure, it’s partial to the odd promotion or deal, but ultimately it’s software pricing is stratospheric.

Then there’s Microsoft cloud ambitions. Basically these have been scaled back to the point where there’s nothing left to appeal to consumers, it’s all business and enterprise.

Bottom line, the going’s got tough for the Redmond giant and it’s retreated back to business/enterprise and focused on delivering Windows/Office/Server products at as high a price as companies are willing to swallow.

I’m also curious as to why Anderson added that “except for gaming” caveat. That’s interesting because Microsoft is also losing ground here. There are huge swathes of consumers out there who are sticking with Windows because Apple and Linux can’t compete here. Problem is, game studios are increasingly moving away, or at the vest least shifting focus, from the PC and onto consoles for. Not only is it easier to develop for a console, it’s also harder to customers to rip off your games. This is bad for Microsoft and the company needs to engage wit game studios to prevent this happening. Also, it can’t focus too closely on consoles, because while it has dominance when it comes to the PC, games consoles are a different matter and it’s a three-way grab between Microsoft, Sony and Nintendo.

So, while Microsoft is losing traction in the consumer market, 2010 won’t see huge changes, just more of the same - gradual erosion.

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Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology.

Disclosure

Adrian Kingsley-Hughes

All opinions expressed on Hardware 2.0 are those of Adrian Kingsley-Hughes. Every effort is made to ensure that the information posted is accurate. If you have any comments, queries or corrections, please contact Adrian via the email link here. Any possible conflicts of interest will be posted below. [Updated: February 23, 2010] - Adrian Kingsley-Hughes has no business relationships, affiliations, investments, or other actual/potential conflicts of interest relating to the content posted so far on this blog.

Biography

Adrian Kingsley-Hughes

Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology -- whether that be by learning to program, building a PC from a pile of parts, or helping them get the most from their new MP3 player or digital camera.

Adrian has authored/co-authored technical books on a variety of topics, ranging from programming to building and maintaining PCs. His most recent books include "Build the Ultimate Custom PC", "Beginning Programming" and "The PC Doctor's Fix It Yourself Guide". He has also written training manuals that have been used by a number of Fortune 500 companies.

Adrian also runs a popular blog under the name The PC Doctor, where he covers a range of computer-related topics -- from security to repairing and upgrading.

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The Mentalist = Economister
markbn 23rd Dec 2009
You have multiple personality disorder
because the clock is ticking fast and there's no way I could make timely corrections to M$'s course and save its predatory monopoly.
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Yeah ok.....
OhTheHumanity 11th Dec 2009
I think we hear this one all the time. Keep up the chearleading, but things also can change quick back to their advantage and I think with Windows 7 they might have a chance to regain some lost luster. I don't think they are predator anymore I believe that one goes to Apple. So they are using their predatory status to NOT gain in consumer, how intelligent of your analysis.
particularly in Romania, Russia and a few Asian countries where adoption is very high.
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Thanks....
OhTheHumanity 11th Dec 2009
Let me take note of that.
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let me guess....
toadlife 11th Dec 2009
2010 will be "the year of the linux desktop", right?

Riiiight.

wink
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Don't be such a pessimist!
mgp3 11th Dec 2009
2010 will be "the year of the linux desktop", right?

Who's to say 2008 can't still claim that title?
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2008 was nominated...
ericesque 11th Dec 2009
but the guy that uses linux fell asleep on his mother's couch and missed the vote.
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For those of us that use Linux on our desktops.

That means that we are free of the clutches of Microsoft, unlike yourselves. It also means that every one we install Linux for is one less Microsoft victim.

So yes, 2010 will be "the year of the Linux desktop", as was 2009, 2008, 2007, 2006, and earlier for those that were using it then.

I have noticed a tremendous increase in the number of Linux users the last couple of years. Its exponential.

So laugh while ye may. The Hyenas do it. Why shouldn't you?
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I've used FreeBSD as my primary desktop for extended periods of time. Despite being proficient in UNIX, I choose Windows for desktop use. It is superior for my purposes.
It certainly is NOT their choice to do so. They have blown vast amounts of capital and concocted devious schemes to prevent it. The fact they were not able to prevent it is just another testimony to their failure.

http://www.amazon.com/Barbarians-Bill-Gates-Jennifer-Edstrom/dp/0805057544

How has Microsoft been able to crush its competition every step of the way? The company's own version of history ascribes it to something like "really great technical innovation." Barbarians Led by Bill Gates presents a harsher and messier history, sharply questioning Microsoft's ethics and corporate wisdom while underscoring its fierce will to compete.

The authors present a history of Microsoft from the early '80s to the present, covering the big projects, both successes and failures, that defined the company's direction. It's a difficult story to tell, filled with complex technology and a large cast of characters who are rarely in the public eye.
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WTF are you going on about?
toadlife 13th Dec 2009
Get a life dude. Yes, the anti-trust are in place for a reason. Move along now.
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You're not in his shoes because
markbn 11th Dec 2009
you are a nobody from nowhere. Who can take your
words seriously? What have you done in your whole
life except for ranting in Internet forums? Nope,
Ballmer is not the biggest winner on planet, but
it's far from being a loser like you.
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And yet here YOU are
Pete "athynz" Athens 11th Dec 2009
also in an internet forum calling people losers... could it be a case of the pot calling the kettle black? Or is this case case of you defending your idol Ballmer?
to go after everyone who disagrees with your
boyfriend "the deMentalist"
maybe you were actually able to get that wireless connection working, and/ or were able to recompile without a complete meltdown! Oh BoY!!!

doh! wait, you hear that? it's your mom yelling down to the basement...it's time to come upstairs because your supper's ready.
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?except for gaming? caveat
ericesque 11th Dec 2009
It's because Anderson clearly has no useful insight into what the market is doing. Most of his 'predictions' represent trends that are already ramping up or HAVE already established themselves. No crystal ball necessary.

Android appears to be on the rise because there is a flood of devices hitting the market right now. In reality though, their business model (one OS on every network and handset maker) is just a page out of Microsoft's book. A model that Microsoft has much more experience with. Before we go writing Microsoft off, let's see what they do with WinMo 7. The Zune integration alone could provide a feature Android has no answer to.

At the end of the day, Android is still linux-- and we all know linux sucks.
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"a page out of Microsoft's book"?
Economister 11th Dec 2009
Since when did MS, as a business model, give their OS away?

Get serious
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fine, pick my words apart...
ericesque 11th Dec 2009
What I meant was that Apple, RIM, and Palm do hardware and software. Microsoft and Android just do the software.

I never implied that MS was giving away their OS or that the business models were identical. You came up with that.

Fact remains that over the last several decades, Microsoft has proven that the price of the OS has little to do with the perceived value of a product.
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Fact is..
Economister 11th Dec 2009
MS is/was a monopoly and times are changing.

Next time, read what you write prior to posting it. Figuring out what you allegedly meant from what you actually said, is impossible. I was not trying to be difficult, I read (and re-read) what you wrote.
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communication is a process
ericesque 11th Dec 2009
You seem capable of executing the process, but fail to realize that it IS a process. I expressed an idea. You didn't follow and asked for clarification. I clarified. That's the natural flow of the communication process.

If you agree to the terms of engagement, then don't be a dick and make comments about reading what I wrote.
  • Flagged
0 Votes
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I am going to bail, but
Economister 11th Dec 2009
is it possible, just possible, that your communication was very unclear?

You accused me of picking what you said apart, then call me a dick.

Anyway, this is pointless. Learn to communicate more clearly, period. I am not a mind reader. Lots of techies have communication deficiencies, I see it all the time in this forum.
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You may not be a mind reader but I am...
The Mentalist 11th Dec 2009
so let me assure you that there's nothing in his that is worth reading.

You're not losing much being unable to read Eric's mind.
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So you're saying that MS are no longer a monopoly?
de-void-21165590650301806002836337787023 11th Dec 2009
Lord help us if they get released from the shackles that have limited their ambitions over the last 10 years.
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Death by a thousand cuts
Economister 11th Dec 2009
MS will not die in 2010, but as you point out, they seem to be retreating back into their core business. Long term, that is suicide, but they do not seem to have any real options that will not jeopardize their cash flow.

MS will slowly bleed to death. Not this year, not next year, but eventually.....
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Unverified clues are NOT yet clues
Ole Man 11th Dec 2009
but that doesn't seem to prevent you from having plenty of them.
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Is that you, EconoMentalist?
ConradPoitras@... 13th Dec 2009
nt
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@markbn
Pete "athynz" Athens 11th Dec 2009
do you post ANYTHING other than troll-like posts? I mean anything relevant to any topic? Because so far all I've seen from you are insults... I guess that is to mask your own cluelessness - and here's a hint... it's not working.
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to censor everyone who dares to post things they
don't like
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PC gaming is gutted
oncall 11th Dec 2009
My last trip out looking for a PC game was depressing. My local mall retailers are phasing out PC games and my local Fry's just took a full half of the entire PC software section and converted it to console game gear. Oh well, these things are cyclical and maybe PC gaming will make a comeback down the road but for now, sad.
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All I have seen
djmik 11th Dec 2009
..is that the distribution model has been changing to a DRM laden download model. I still don't rely on B&M retail for games anyway. I seem to always find them cheaper online.
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Still, you are right, B&M doesn't stock these games. Where you are wrong is that the PC is a dying platform for games. Steam and Stardock have created an environment friendly to Indie devs. This allows for far more creative and lower cost games. The big established players are walking away from the PC slowly, but there is plenty of fresh blood coming to fill their shoes.

I wouldn't count it dead yet.
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The game I wanted
oncall 11th Dec 2009
I found cheapest at Fry's, cheaper than Amazon. Still, IMHO it doesn't bode well for PC game industry. You know what they say "out of sight out of mind" i.e. if they are not on the store shelves then parents are not buying their kids anything but console games. Then gone is the reason to buy an "upgraded" home PC to play the games, etc. In fact, gone is one big reason to buy a PC over a Mac for the home. As someone else posted "death by 1000 cuts".
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What devices are using Windows, other than Desktops and aged Windows CE devices?

Seriously Folks, Linux hasn't accelerated into the marketplace but is doing a slow rolling takeoff.

With more ARM Nebooks appearing in 2010, we'll continue to see the current 31% share grow.
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Slow rolling
Loverock Davidson 11th Dec 2009
if its slow rolling it won't take off. That is just basic physics. You need thrust and lift to take off but products such as Microsoft Windows are providing the weight and drag onto linux to ensure that it does not get anywhere. Take a a look at Tux the penguin as the logo, its a metaphor that linux will never leave the ground.
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no one would have flown in December 1783.

As you can see the slow take off is the most reliable take off.
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yeah
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That's the best you can come up with?
D T Schmitz 12th Dec 2009
nt
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Youcould try taking a look at......
mrjoctave@... 11th Dec 2009
some of the companies MS has been purchasing, you might get an indication as to where and what MS has and will turn up on.
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RE: Is it game over for Microsoft in consumer?
Loverock Davidson 11th Dec 2009
No it is not. You could say the game is just starting with Microsoft's release of Windows 7 taking the world by storm. I see them doing more advertising for the consumer than anything else. I don't know who this analyst is or what his claim to fame supposedly is but I wouldn't take him seriously. It sounds like its just another analyst bashing Microsoft to gain some popularity.
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C'mon, you know full well that M$ stinks !
The Mentalist 11th Dec 2009
How can you get the Stunk out of M$ you ask?

Easy...

1) Remove customer victim lock-in.

2) Treat customers victims with due respect.

3) Stop thwarting competition.

4) Put an end to its dog-eat-dog culture and stop being evil.
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You just discribed Apple..
CrashPad 11th Dec 2009
now what about MS?
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He "discribed" Apple
Pete "athynz" Athens 11th Dec 2009
or described Apple?

Apple has been quite controlling as far as the iPhone goes, granted... but dealing with CS reps from both companies I can say from my own experience that the Apple reps were more courteous and seemed to know more about the product I was having issues with that their Microsoft counterparts dealing with a MS product.

As for thwarting competition I'd say that Microsoft has in the past and still is doing their share of thwarting competition - Apple is hardly the only player in that particular game.
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boyfriends. Come on guys, go out of the closet.
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EconoMentalist is also here?!?
Coogol 11th Dec 2009
nt
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Whomever you are referring to,...
Economister 11th Dec 2009
it is abundantly clear that you have issues, major issues. Try growing up just a little bit for starters.

And no, I will not respond. I have watched your inane posts for longer than I care to. Maybe you should consider a children's forum. You may fit in better.
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Best response to a troll
Ole Man 11th Dec 2009
is no response at all.

Just hit him with a fiery dart once in awhile so he don't fall asleep.
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Now that you mention it...
ericesque 11th Dec 2009
The Mentalist and Economister seem to have an astoundingly similar ability to make themselves look like complete idiots, have identical view points, and share an all around lack of maturity.

Coogol, you may be onto something.
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The Mentalist = Economister
markbn 23rd Dec 2009
You have multiple personality disorder

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