Is it "game over for Microsoft in consumer"?

Summary: Over on All About Microsoft my colleague Mary Jo Foley has posted market watcher Mark Anderson's 2010 predictions. One of those predictions is that 2010 will be game over time for Microsoft when it comes to the market.

Over on All About Microsoft my colleague Mary Jo Foley has posted market watcher Mark Anderson's 2010 predictions. One of those predictions is that 2010 will be game over time for Microsoft when it comes to the market.

Here's Anderson's prediction:

8. Microsoft loses in its Consumer play: except for gaming, it is Game Over for MS in Consumer. This will make Consumer the place to be, where the most robust and exciting change artists will work.

I don't agree with Anderson on this one, but I also don't disagree either. I don't think that 2010 will be "game over" year for Microsoft in the consumer market because the company still has several factors on its side. There's the +90% market share, the fact that its nearest rival, Apple, is still way behind with a single digit percentage share, and there's Windows 7 that will give Microsoft a boost for the next year or so.

That said, Microsoft has been losing its consumer market mojo for some years now. Part of this is down to price and the fact that Microsoft doesn't really want to cut pricing for consumers in any meaningful way. Sure, it's partial to the odd promotion or deal, but ultimately it's software pricing is stratospheric.

Then there's Microsoft cloud ambitions. Basically these have been scaled back to the point where there's nothing left to appeal to consumers, it's all business and enterprise.

Bottom line, the going's got tough for the Redmond giant and it's retreated back to business/enterprise and focused on delivering Windows/Office/Server products at as high a price as companies are willing to swallow.

I'm also curious as to why Anderson added that "except for gaming" caveat. That's interesting because Microsoft is also losing ground here. There are huge swathes of consumers out there who are sticking with Windows because Apple and Linux can't compete here. Problem is, game studios are increasingly moving away, or at the vest least shifting focus, from the PC and onto consoles for. Not only is it easier to develop for a console, it's also harder to customers to rip off your games. This is bad for Microsoft and the company needs to engage wit game studios to prevent this happening. Also, it can't focus too closely on consoles, because while it has dominance when it comes to the PC, games consoles are a different matter and it's a three-way grab between Microsoft, Sony and Nintendo.

So, while Microsoft is losing traction in the consumer market, 2010 won't see huge changes, just more of the same - gradual erosion.

Topics: Microsoft, Mobility

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73 comments
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  • If I were in Ballmer's shoes I would literally be wetting myself with fear.

    because the clock is ticking fast and there's no way I could make timely corrections to M$'s course and save its predatory monopoly.
    The Mentalist
    • Yeah ok.....

      I think we hear this one all the time. Keep up the chearleading, but things also can change quick back to their advantage and I think with Windows 7 they might have a chance to regain some lost luster. I don't think they are predator anymore I believe that one goes to Apple. So they are using their predatory status to NOT gain in consumer, how intelligent of your analysis.
      OhTheHumanity
      • You are right, win7 is no doubt recovering some of the lost luster

        particularly in Romania, Russia and a few Asian countries where adoption is very high.
        The Mentalist
        • Thanks....

          Let me take note of that.
          OhTheHumanity
    • let me guess....

      2010 will be "the year of the linux desktop", right?

      Riiiight.

      ;)
      toadlife
      • Don't be such a pessimist!

        [i]2010 will be "the year of the linux desktop", right?[/i]

        Who's to say 2008 can't still claim that title?
        mgp3
        • 2008 was nominated...

          but the guy that uses linux fell asleep on his mother's couch and missed the vote.
          ericesque
      • Every year is "the year of the Linux desktop"

        For those of us that use Linux on our desktops.

        That means that we are free of the clutches of Microsoft, unlike yourselves. It also means that every one we install Linux for is one less Microsoft victim.

        So yes, 2010 will be "the year of the Linux desktop", as was 2009, 2008, 2007, 2006, and earlier for those that were using it then.

        I have noticed a tremendous increase in the number of Linux users the last couple of years. Its exponential.

        So laugh while ye may. The Hyenas do it. Why shouldn't you?
        Ole Man
        • I'm not locked into windows any more than you

          I've used FreeBSD as my primary desktop for extended periods of time. Despite being proficient in UNIX, I choose Windows for desktop use. It is superior for my purposes.
          toadlife
          • Lucky for you Microsoft allows you to use other systems

            It certainly is NOT their choice to do so. They have blown vast amounts of capital and concocted devious schemes to prevent it. The fact they were not able to prevent it is just another testimony to their failure.

            http://www.amazon.com/Barbarians-Bill-Gates-Jennifer-Edstrom/dp/0805057544

            How has Microsoft been able to crush its competition every step of the way? The company's own version of history ascribes it to something like "really great technical innovation." Barbarians Led by Bill Gates presents a harsher and messier history, sharply questioning Microsoft's ethics and corporate wisdom while underscoring its fierce will to compete.

            The authors present a history of Microsoft from the early '80s to the present, covering the big projects, both successes and failures, that defined the company's direction. It's a difficult story to tell, filled with complex technology and a large cast of characters who are rarely in the public eye.
            Ole Man
          • WTF are you going on about?

            Get a life dude. Yes, the anti-trust are in place for a reason. Move along now.
            toadlife
    • You're not in his shoes because

      you are a nobody from nowhere. Who can take your
      words seriously? What have you done in your whole
      life except for ranting in Internet forums? Nope,
      Ballmer is not the biggest winner on planet, but
      it's far from being a loser like you.
      markbn
      • And yet here YOU are

        also in an internet forum calling people losers... could it be a case of the pot calling the kettle black? Or is this case case of you defending your idol Ballmer?
        athynz
        • Or maybe the case is that a troll like you is censoring the internet

          to go after everyone who disagrees with your
          boyfriend "the deMentalist"
          markbn
    • Mental, I'm sure you're wetting yourself...but not from fear...

      maybe you were actually able to get that wireless connection working, and/ or were able to recompile without a complete meltdown! Oh BoY!!!

      doh! wait, you hear that? it's your mom yelling down to the basement...it's time to come upstairs because your supper's ready.
      IAmLegion20ll
  • ?except for gaming? caveat

    It's because Anderson clearly has no useful insight into what the market is doing. Most of his 'predictions' represent trends that are already ramping up or HAVE already established themselves. No crystal ball necessary.

    Android appears to be on the rise because there is a flood of devices hitting the market right now. In reality though, their business model (one OS on every network and handset maker) is just a page out of Microsoft's book. A model that Microsoft has much more experience with. Before we go writing Microsoft off, let's see what they do with WinMo 7. The Zune integration alone could provide a feature Android has no answer to.

    At the end of the day, Android is still linux-- and we all know linux sucks.
    ericesque
    • "a page out of Microsoft's book"?

      Since when did MS, as a business model, give their OS away?

      Get serious
      Economister
      • fine, pick my words apart...

        What I meant was that Apple, RIM, and Palm do hardware and software. Microsoft and Android just do the software.

        I never implied that MS was giving away their OS or that the business models were identical. You came up with that.

        Fact remains that over the last several decades, Microsoft has proven that the price of the OS has little to do with the perceived value of a product.
        ericesque
        • Fact is..

          MS is/was a monopoly and times are changing.

          Next time, read what you write prior to posting it. Figuring out what you allegedly meant from what you actually said, is impossible. I was not trying to be difficult, I read (and re-read) what you wrote.
          Economister
          • communication is a process

            You seem capable of executing the process, but fail to realize that it IS a process. I expressed an idea. You didn't follow and asked for clarification. I clarified. That's the natural flow of the communication process.

            If you agree to the terms of engagement, then don't be a dick and make comments about reading what I wrote.
            ericesque