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Hardware 2.0

Adrian Kingsley-Hughes

Microsoft outlines vision of the future ... and it disturbs me

By | July 14, 2011, 10:33am PDT

Here is an image that Microsoft has been showing to delegates at this year’s Worldwide Partner Conference … and it disturbs me.

Here’s the graphic:

Here we see a notebook (or possibly a netbook), and tablet system, the Xbox games console and a Windows Phone device all featuring the tiled “Metro UI” look that people using Windows Phone handsets will recognize. What Microsoft is showing here is plans to unify the entire ecosystem.

Ugh …

See, i don’t have anything against the Metro UI personally. It’s an interesting take on an old problem of how to present information to the user. I happen to think that it’s fresh and interesting and is ideally suited to small screen devices like smartphones …

… yes, ideally suited to small screen devices like smartphones. But smartphones aren’t tablets and netbooks/notebooks and games consoles and such. Why is Microsoft once again going for this ‘one size fits all’ approach to UI design. Why push a design paradigm designed for the small screen onto systems that aren’t limited by screen size? It makes no sense. But we’ve got to remember that Microsoft is the company that for years has been desperately trying to shoehorn the the desktop UI paradigm onto devices that have small screens.

I’m surprised that there isn’t a Dell desktop in the background featuring a 30-inch UltraSharp display also featuring the Metro UI. What better way to feature a UI designed for the small screen than to shove it onto a 30-inch screen.

Note: Rumors circulate about how Microsoft might actually unify the entire OS, and even go as far as to drop the ‘Windows’ name, but I’m not even going to bother linking to anything discussing this as it’s nothing more than pure speculation.

Now, Windows 8 will come with the classic UI, and it’ll be there for people to use, but I’m concerned by the way that Microsoft seems to be plastering this Metro UI onto every screen it can. The Metro UI seems to be the new Aero UI which we saw everywhere before Vista hit PCs (albeit only on largish screens). Just because the Metro UI is new and shiny, it shouldn’t be something that’s shoved onto the bigger screen. But that’s what we’re seeing. And from what I can tell, the only reason Microsoft wants to see a tile-based UI like Metro on notebooks, netbooks, tablets and desktops is BECAUSE IT’S NEW AND SHINY.

So Microsoft, learn something from Apple. There’s a reason why Mac OS X has a different UI to iOS on the iPhone and iOS on the iPad. They’re different devices, and different devices have different usage scenarios. That’s the point of having different devices in the first place. Shoving the same UI on devices that are used in different ways is either lazy or hubristic … and it disturbs me.

(Image via WinRumors)

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Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology.

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Adrian Kingsley-Hughes

All opinions expressed on Hardware 2.0 are those of Adrian Kingsley-Hughes. Every effort is made to ensure that the information posted is accurate. If you have any comments, queries or corrections, please contact Adrian via the email link here. Any possible conflicts of interest will be posted below. [Updated: February 23, 2010] - Adrian Kingsley-Hughes has no business relationships, affiliations, investments, or other actual/potential conflicts of interest relating to the content posted so far on this blog.

Biography

Adrian Kingsley-Hughes

Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology -- whether that be by learning to program, building a PC from a pile of parts, or helping them get the most from their new MP3 player or digital camera.

Adrian has authored/co-authored technical books on a variety of topics, ranging from programming to building and maintaining PCs. His most recent books include "Build the Ultimate Custom PC", "Beginning Programming" and "The PC Doctor's Fix It Yourself Guide". He has also written training manuals that have been used by a number of Fortune 500 companies.

Adrian also runs a popular blog under the name The PC Doctor, where he covers a range of computer-related topics -- from security to repairing and upgrading.

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Learn a lesson from Apple?
tpujals@... 29th Jul
Well, ya gotta feel just a bit lazy or hubristic to smugly tell Microsoft to learn a lesson from Apple right before OS X Lion was released. Whether or not you're right in principle, clearly Microsoft isn't the only company thinking like this. And I applaud them. And with Lion's Launchpad, my mac feels so much more like an iPhone
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Interesting points...
thejellymon 14th Jul
Without going into too much depth, you'll notice that even the OSX ecosystem is becoming more and more like iOS. Microsoft is making a smart, preemptive decision based on how users are using their computers and devices; most of the time it isn't to get work done?so why not optimize for the most used functions.

Power users still get the core Windows shell so I think its a win-win for everyone. Looking at OSX Lion, the integration of iOS with OSX seems to be cluttered, slightly less intuitive, list goes on. I would much rather a shell much like Windows 8.

You should have some content to assist in proving your point in your articles rather than "new and shiny". Try focusing on the why's and you'll find you get more comprehensive articles.
@thejellymon
Well said. I'm looking forward to getting a Windows 8 tablet. I want to be able to do roughly the same stuff that I do with my windows pc on a tablet. I have an ipad, but it doesn't have Microsoft Office or a number of other programs I have on my pc.
Don't you get it. I want the same structure across my pc, tablet and phone. So I can use everything across everything.
@Blogsworth I generally agree with what you say except for the fact that MS Office not being available for iPad is in Microsoft's hands, not Apple's.
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... people prefer to have to learn one interface rather than several. Is he kidding? The author wants to know why people would want to apply one set of skills across a spectrum of devices, instead of having a maze of devices requiring different skill sets? I don't know, maybe MS has this wacky idea that people like it when you make things simple and coherent.

MS makes a bold move, and in one swoop, brings relative simplicity and coherency to several ecosystems, making them one. Now a developer can write an application, and adapt it with relative ease to a spectrum of devices, significantly enlargening the size of his market. If Adrian Kingsley-Hughes and others don't see the brilliance of MS' move, they are either in denial, or are not very smart.
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Reducto ad absurdum...
Zogg Updated - 15th Jul
@P. Douglas
"The author wants to know why people would want to apply one set of skills across a spectrum of devices, instead of having a maze of devices requiring different skill sets?"

Alternatively, when was the last time you changed TV channels on your washing machine?

Different devices have different use-cases, and so require different interfaces.
@Zogg
yes washing machines are totaly different. It's like having one remote to handle your DVD, DVR, TV and cable. Would you rather have 4 remotes. People want functionality and simplicity. Phones, tablets and PC's have a lof the same functionality. washing machines do not
@Turd Furgeson - I'll one up you. I DO have a single remote that controls my HDTV, Game Console, DVD, Satellite, DVR (PVR), Stereo, CD player and VCR. It's called the Logitech Harmony. Took a bit to set it up but works great.
@Blogsworth
That's the problem mentality. Why would you want to do everything from every device when each device is designed for a different purpose?
The tablet design is for consumption of media, the smaller screened phone design is for connecting with people and the larger, PC design is for creation and collaboration.
Use each in its own place and design for each in its own right and your electronic world will live in harmony.
Don't think I'm right? Walk into any restaurant and notice that not all workers are doing the same exact tasks. Each works in the area which best fits and the restaurant is better off for it.
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It always depends on the device
Zogg Updated - 15th Jul
@Turd

If I'm carrying a device around with me then I expect to control it with my fingers. However, I do not expect to be sitting in front of my desktop PC and dragging icons around on my screen in the same way. (Try Googling for a concept called "gorilla arm" to understand why not.)

Different devices have different usage scenarios, and hence should expect to have different user interfaces. But if you don't believe me, fine! Learn about "gorilla arm" the hard way - you'll probably deserve it too.
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Umm... err... Ergonomics
voltrarian Updated - 15th Jul
@Microsoft
1) Count how many times you manipulate your mouse or your touchpad on your laptop.
2) Note the distance traveled to make the gesture.
3) Note how far the manipulation device is from your finger.
4) Note (in a research lab) how many calories it takes to do the gesture.
5) Calculate the difference in magnitude in energy required when the distance required for the user's finger and arm has to be increased to manipulate a 23" screen from across a desk.
6) Imagine the how sore the user's shoulder & arm will be after a day of doing this.

ergo: DUH.

I think the simplest explanation of the Metro UI plaguing these large screens is simply overzealous-ness of the Metro UI fiefdom's marketing. These touch large screens may intended for kiosk-type use, and not average office work.

Otherwise, it would be stunning to see how so many highly paid smart people, at a smart extremely well funded corporation, can be so unwise.

That said, I do think that touch screens may be a future standard for larger screens as well -- starting with laptops and then upwards, because consumers will come to prefer a touch functionality on larger PCs, when they have become long accustomed to it on their phones (even if they won't use it much on their PC). And however, by 2012-2014, the majority of consumers won't be wanting this future standard yet. So MS shouldn't freak out their average non-fanboy, practicality-oriented users.
Microsoft has been working in this direction as seen publicly when they put the video demo of Windows 8 operating on a tablet pc. They say a mouse can drag/click the tabs on a large screen pc so we wont feel our shoulder joints going arthritic with too much arm use tapping tabs. It may be they are working on a touch screen mouse replacement to work with Windows 8. That seems counter productive in one sense its like effectively requiring a tablet to run Windows 8 pc having a large screen for viewing.

I think the smaller icons are more useful for the larger screen I like the pictures shown as wall paper and the tabs will offer more useless info on the program I want to run while blocking more of the wall paper picture I want to enjoy. For those that have a couple of dozen or hundred icons on your screen I can see that argument is moot. You may have wall paper on but Ive seen your type of display icon clutter.

Its almost like going backwards to the days when text menus of DOS programs like XTree were limited to the number of lines displayable on a monitor and had multiple pages to list all the programs. Those of you with lots of icons that become tabs will you reduce the tab size to fit them all, go to a bigger display with higher resolution to fit and still see the tabs, or flip multiple pages of tabs to find the tab/program you want to run? I suppose youll still be running a wall paper picture under all the tabs too wont you. Just remember, the kid in the picture under all the tabs will remember the time you did spend with them. Not so much the time spent working and how important you were in your profession; and your profession what will it remember of you?
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And there's your problem...
Wolfie2K3 18th Jul
@tmsbrdrs
That's the problem mentality. Why would you want to do everything from every device when each device is designed for a different purpose?

You missed the point entirely. OK. So a tablet has a different purpose than a phone and both of those have a different purpose than your desktop or laptop.

That much IS a given. That is not at issue.

The issue is simplifying everything so you only need ONE skill set to operate ANY of those devices. This way, you learn how to use your PC or laptop, and later you can pick up a phone or tablet and pretty much immediately be able to use them without having to learn a new interface. Having a common interface and underlying code base only simplfies writing code.

This doesn't mean you will WANT to run Photoshop on a tablet or phone - even if you had the resources (RAM, disk space, CPU power) - although you just might be able to get away with it. Nor do you HAVE to run Photoshop (or whatever high end desktop app) on your phone or tablet.
@Zogg
Sorry I went on mini vacation and missed your post. What precludes them from adapting the UI to work with your mouse in a desktop setting and your fingers on a phone. Do you really expect them to turn the XBox game console into a touch screen experience?
@thejellymon

I agree, I probably do more diverse stuff on my laptop than most consumers but it still boils down to a fairly small subset of actions; browse internet, use Office, use email client, install / uninstall games, download and consume media. I think these and a few more use cases can be presented on a laptop or desktop screen under this UI, satisfy the needs of the vast majority of consumers and just keep it simple. Power users have the option of the classic interface, and IT admins in business can configure deployments to use it by default if they don't want to freak out users so it's not like anyone is forced into it. I'd be amazed if there isn't a setting making Win8 boot into classic mode by default.
@OffsideInVancouver

Dunno about Win8, but Win7 omitted the classic mode and I certainly do miss it. I must be one of few that actually work with their computer and not surf the web, edit photos, music, etc. all the time. No offense to anyone, that's just how I roll...
@OffsideInVancouver I agree with you, 100%. I hope you didn't miss-understand my post. I completely disagree with the article above. Glad you agree. I am sure there will be that boot option, as a designer, I wont use win 8 shell (though I'm on a mac), but for 3d applications i'll have no need for Win 8 shell.
@WayneC369 Yeah I've always hated how they change the UI with every release. It makes things I already knew how to do take longer to figure out. I don't use Windows on a daily basis, but it's still enough to annoy me. I think the original control panel was well laid out (which is why it survived from 1995 through to Vista) and fairly easy to use... As well as being organized. All of these categories, sub categories, plus tabs, then dialogs combined make things hard to find and bury what I'm looking for many levels deep.

Microsoft really needs to go back to the basics on the control panel UI. The new control panel sucks.
@snoop0x7b - What new Control Panel ? The one thats arranged by Category and doesnt show everything ?
If that's what you mean, just click on View By, and choose Icons, either large or small. Then all CPanel items are right there. If that's not what you mean I'd be interested to know specifically what is the problem.
@snoop0x7b

It still boggles my mind that the control panel is laid out in horizontal columns so that the eye has to scan horizontally.

Newspapers lay out their text in columns arranged for the eye to read vertically -- for a reason -- to reduce eye strain caused by eye movements having to scan in a wide horizontal arc.

Even Windows File Explorer lays out its items in vertical columns.

But the Control Panel is different, and it's stunningly stupid. Why?

And why remove the old XP style Name-Comments view as an option? If someone is looking for something, an explanation on the right is necessary. A category view is only good if one _already knows_ where & what it is, not if one is hunting for it, and doesn't know what category where Autoplay or some "forgot the name" third party icon belongs.

It's another Duh from an otherwise genius-filled Microsoft.
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Apple isn't doing any such thing
Richard Flude 14th Jul
Lion sports the Mac OS X desktop interface, not the iOS interface.

Launchpad extends the iOS app paradigm a little, but uses a completely different interface. Gestures support is expanded, again is different to iOS (unlike MS, not touchscreen based).

Adrian is right, Apple does it differently on different platforms because we interact with them differently.

MS focus on a common interface is going to be a disaster (how's those touchscreen desktops selling?).
@Richard Flude
I think you're being short sighted. As soon as I saw Windows 8 I wanted both a tablet and a touch screen capable monitor on my main PC.

What you're missing is that Microsoft sees touch as an extension of the ways in which you can interact with a computer - not a replacement of current ways but a complimentary choice. Microsoft recognises that the way you interact with a computer (or phone, or TV) depends on what you're doing at any given time.

Unifying the UI so that the same 'language' is used across different screens is great - it makes all the devices familiar and similar but allows each to still be tailored specifically to its device (the Xbox interface is different to Windows 8, which is different to WP7).

This article reads like something from Engadget. There is no actual mention of why any of Microsoft's strategy is wrong or any suggestions of how it should be.
@Richard Flude

I think you've all been mislead by the author of this article. If you actually watch the demo of the Win8 interface, you'll see that although the visual identity of the interface is similar across the three screens, the Win8 implementation is significantly different. The only similarity really is the live tiles / fonts etc. Switching between applications, multi-tasking and indeed the core of the system is significantly different.
So .. we'll continue to use the device that's fit for purpose, and the core functionality of that device will dictate which of these we choose. The look and feel (broadly speaking), and elements of the development platform will be common .. that is all. Great for basic users and devs (and supporting advertisers) who want to reach across multiple platforms. This is not one OS to rule them all ..
@Richard Flude Exactly. We're not touching hte screens on our computers (and I break fingers of people who touch my screen).
@thejellymon When it comes to Microsoft, everything disturbes this guy. Well said, and I love the way you think.
@thejellymon
OS X is becoming more like iOS, but only in areas where it makes sense - that's a key difference. What the author is talking about is M$'s one size fits all approach, trying to plaster a UI designed for small devices onto much larger screens where it doesn't make sense.
@thejellymon agree!
@thejellymon > I enjoy having my cactus garden desktop image and boarder theme to look at when sitting in front of my computer. I don't like to rush through my online experience, either. As the arrival of Windows8 may leave you holding your cellphone, per usual? Plus, I have invested sixteen hundred dollars for my full ATX, CrossfireX, Intel i7 2600k, 850w, Bluray with software computer; which includes a second hard drive dedicated for image backup and system recovery. This is my internet gaming desktop that I built. 3,000 hrs+ I have played Motocross Madness2 since 2000 and the Minwin kernel was the best thing to come from Microsoft ever. (A.k.a.; Windows7 64bit), I own a retail copy so I will always be able to have this offering; before it is gone.
@thejellymon I think the issue is familiarity. I've used Windows, or Linux, my entire life. Literally I started with old school MSDOS and moved up to 3.1 and onwards. The basic Windows GUI hasn't changed all that much until Vista. I'm used to the GUI to the point now that any other GUI feels awkward and clunky for me to use, especially over simplified dumbed down versions. I always feel like I'm missing the complexity I need to do complex tasks. So in essence you have hundreds of thousands of Windows users, many of which grew up using older classic Windows GUI and now they want to change up that classic formula for no real good reason since all Windows and MS products can be integrated. You can use everything across everything as is mentioned in an earlier reply post. To me this feels like a dumbing down of the GUI.

If anything this new direction they have decided to take has convinced me to hasten my migration to a full Linux network in my home. I want a full featured OS that looks and handles like a full featured OS not an OS that looks like it belongs on an under powered device like a smart phone or tablet. I want the basic structure I'm used to, that they have literally been cramming down my throat since I was six years old. I want command prompts and multiple arrangeable icons not collection of tiles on what looks like a poorly made amateur web page.
@turd ferguson
Actually, this is more like having the same interface to run a car, jet, motorcycle, jetski and luxury cruiseliner.
In your case, one interface made sense, in mine, it doesn't.
Each of these is for a different use, has different attributes and is for a different audience. Therefore, each should have an interface designed for it.
Where a steering wheel works best for the automobile, the handlebars works best for the jetski and motorcycle and so on.
@thejellymon +1

In Win today, depending on the machine, I have either as taskbar or folder specific to the "job" I want to perform.
Work
Consult
Games
Surf
Research
......

My iPad is setup similar, so is my Android tablet and my phones.

It just makes sense.
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Re: Ergonomics
P. Douglas Updated - 16th Jul
voltrarian,

When you do work at your desk manipulating paper, the phone, etc. do you become exhausted at the end of the day? Or do you do work primarily in a small area on your desktop, and move work in and out of that area? That is the way things will be on large touch screens as well. Plus the experience will be much more immersive and intuitive. Plus there is a good chance Win 8 will have a virtual trackpad, which will allow users to manipulate a cursor / pointer onscreen like on laptops, but with even more fidelity than what's possible with physical devices - because it will be more software based. In general, when you make something more software based, you gain greater efficiency and functionality. So I expect large touch screens with virtual keyboards / track pads, to increasingly surpass their physical counterparts in these areas over time.
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Complaing about nothing?
William Pharaoh 14th Jul
Now, Windows 8 will come with the classic UI, and it?ll be there for people to use So i't not different or being forced onto users, right?

There?s a reason why Mac OS X has a different UI to iOS on the iPhone and iOS on the iPad

So, it's not forced onto users, but if they ( Not you, but they ) prefer the other UI, it'll be there if they want.

I'll bookmark this page - when OSX gets the same "iOS treatment" and you rave how great it is to have a consistent interface, I'll find and link to this.
@William Pharaoh
+1
@William Pharaoh - Nice
@William Pharaoh : You're right. as well as a lot of what Kingsley-Hughes "blogs" about disturbs me. I think he has run out of anything newsworthy to say.
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And if they don't?
Richard Flude 14th Jul
William Pharaoh and friends will not be heard apologising.

Given Apple's lead in this area why do you think they'll be the following the one with a declining market share?
@Richard Flude

What lead? They have a chewing gum and string version of BSD Unix and the crowded desktop UI full of static icons. Their phone and tablets look old, heavy and chunky.

I lament the birth of calculators too, since you don't seem to understand the difference between 90% and 5%.

You'll look back someday and wonder why anyone would put a phone OS on a tablet wink
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Speaking of apologising, Mr. Flude.
Mister Spock Updated - 14th Jul
@Richard Flude
you do quite enough of that yourself when given the dilema of either excepting an existing shortcoming of Apple's, or having to excuse them as it bothers you to a degree that forces you to do so.

Given Apple's trailing position in both the consumer and enterprise sales of their PC hardware (as that is what the Mac line of systems are), it is only logical that Apple will attempt to leverage the only UI that they have that is in a lead, of sorts.

Though I do not understand the obvious fear you and your freinds exude whenever Microsoft is the topic of talk.

It is unhealthy, and a fear you should try to suppress lest it consume you.
plain
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Nice one tony and Spock!
toddybottom 14th Jul
@Richard Flude
@William Pharaoh
Like and +1
@William Pharaoh Agreed. And the reason that Apple has different UIs on OSX and iOS? Simple. Time and money.

MSFT is spending the time and money and taking considerable heat for it right now, especially given the current lack of a touch UI for tablets. But they are thinking longer term. Apple doesn't/didn't need to do this - they already had iOS so fastest way to make the ipad was to uplift iOS. Simple. But that doesn't mean they won't do it to OSX at some point. And that will be akin to lipstick/pig, since unless you start from the core (as MSFT is doing) you'll just be slapping on makeup.

It will definitely be interesting to hear from Mac folks if/when this happens next year as Win 8 debuts. Edit: And as William points out, with Win 8 you'll have the *choice* of UIs, so I don't see the issue. I also see problems ahead for Apple and their users with supporting 2 OSes. Buy an app on ipad but want to use it on your Mac? Likely you're out of luck, or they will have to VM it somehow on OSX. Elegant solution. wink
Hasn't this been a common criticism against Microsoft? Having a consistent UI? Now they lay one out and people complain?
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And it's not forced onto users, either
William Pharaoh 14th Jul
@Cylon Centurion

Buut how else do you find out what UI people will perfer if you don't offer it there for them to try?
@Cylon Centurion -- But it's designed and consistent for mobile and portable devices, not desktops.
@avoidz

It can be - and was shown - turned off.
@Cylon Centurion
It's Microsoft. That's how they are treated by many of the hacks that report on tech. If Microsoft do something it's automatically wrong. If Apple does something it's automatically great.

It's sad. But to see throuh it you just have to read the news critically - usually when Microsoft are unfairly criticised (as with this article) there are no actual facts or examples cited - just someone's opinion that Microsoft is wrong with no supporting information.
@Cylon Centurion but then people would have nothing to complain about with MS. The easiest way is to always argue for *whatever* is counter to what MS is doing at the moment. It really is the epitome of the beating a dead horse until it's dust at this point.
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One Size Does not Fit All
robbier@... 14th Jul
This would be the same thing as replacing the steering wheel in a Buick with a set of Bicycle handlebars. Just because it works on a bicycle doesn't mean it's wise in a car.
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True
toddybottom 14th Jul
@robbier@...
But sometimes it does make sense. Most devices with keyboards (virtual or otherwise) use a QWERTY layout. This was a layout that was designed for typewriters yet we see it today on smartphones. Consistency is important and should be attempted where it makes sense.

While your bicycle handlebars example is good for a snicker or two, it doesn't make it relevant to the topic at hand. I'd rather hear reasons why the Metro UI is inappropriate for larger screens rather than why bicycle handlebars aren't good in a car.

Here, I'll start:
I think the Metro UI is probably inappropriate for mouse and keyboard driven devices. It is appropriate for any touch screen, no matter the size of that screen. It is also very appropriate for touchless screens like Kinect.
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Learn a lesson from Apple?
tpujals@... 29th Jul
Well, ya gotta feel just a bit lazy or hubristic to smugly tell Microsoft to learn a lesson from Apple right before OS X Lion was released. Whether or not you're right in principle, clearly Microsoft isn't the only company thinking like this. And I applaud them. And with Lion's Launchpad, my mac feels so much more like an iPhone

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