More information from Microsoft on stealth update

More information from Microsoft on stealth update

Summary: Just to keep you all in the loop, I've just received the following information from Microsoft regarding the stealth update.

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TOPICS: Microsoft, Windows
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Just to keep you all in the loop, I've just received the following information from Microsoft regarding the stealth update.

In particular, I was interested in finding out whether the rumors that the stealth update was in order to correct a problem with the Windows Update mechanism.  According to a Microsoft spokesperson, the update was NOT sent to users to correct a problem with Windows Update:

Q. So what had happened between the 14th and the 24th of August to break Windows Update?

A. Nothing was broken in Windows Update during this time.   In order to constantly improve the performance and reliability of Windows Update, Microsoft periodically updates the Windows Update client-code automatically.  Users should not be concerned that it is broken, but rather that periodic refreshes to the code help Windows Update continue to service customers.

I was also curious about why the information in the Event Log was so vague.

Q. Why is the entry in the Event Log for this update so vague?

A. We realize we weren't as transparent as we should have been, and are working to do better in the future, both in terms of entries in event logs for WU, and in terms of helping people better understand how the WU service works as a whole.

And why there was no knowledge base article relating to the update ...

Q. Why no knowledge base article?

A. It is good feedback, and it's something they are considering as they listen to customer feedback about how they can be more transparent in the future. 

Thoughts?

Topics: Microsoft, Windows

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17 comments
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  • Wow

    ... you really got your questions answered. Well done and
    thanks for the update, what a wealth of information.
    Caesar Tjalbo
  • Mike Cox...

    ...Thoughts?
    D T Schmitz
  • RE: More information from Microsoft on stealth update

    "We realize we weren???t as transparent as we should have been, and are working to do better in the future, both in terms of entries in event logs for WU, and in terms of helping people better understand how the WU service works as a whole."
    that is such a lie - they were downright devious and opaque - nowhere near transparant - this is just business as usual except they got caught this time.
    If they were honest they would have disclosed this openly and done it though the normal update process.
    deaf_e_kate
    • What is your theory

      on why they did it this way? You believe they can update the client with the normal update process itself? Why do you believe that, given how it works? <br>
      If they were downright devious and just "got caught" then why have they been logging entries for the several years this feature has been available? They built this to try and help users. I don't see this as devious at all.
      xuniL_z
      • Stealth updates ARE devious

        [i]You believe they can update the client with the normal update process itself? Why do you believe that, given how it works?... I don't see this as devious at all.[/i]

        Let's review how devious it really is: You set Windows Update to absolutely not update at all(barring serious security updates, of course). Yet Windows Update isn't doing what you set it to do, despite the fact that what's being updated isn't necessary(They admitted nothing was broke to warrant the updates). You get no notification of it happening, and the only way you might know is by digging through the vague Event Log entries [b]after the fact[/b]. Plus, no KB article.

        And yes, Windows Update itself can be updated through the normal update process, as it's just another piece of software. There's absolutely no need or legitimate reason to sneak [b]any[/b] software updates without the user's knowledge beforehand. There's a term for behavior like that: malware.

        The solution: Microsoft gets transparent and clear about it, or they stop being sneaky with Windows Update.
        Tony Agudo
        • The solution: Microsoft gets transparent and clear about it

          Well, it's pretty well transparent that they're being transparent (and reasonably clear, har de har har) about it right now!

          Are you happy with that? Will you just wait until the next time they decide to not be transparent? And get caught then?

          They were caught not being transparent way back in 1999. Did anybody do anything about it then?

          http://www.heise.de/tp/r4/artikel/5/5263/1.html

          How NSA access was built into Windows

          http://news.zdnet.com/2100-9595_22-515610.html

          MS denies giving NSA key

          http://www4.law.cornell.edu/uscode/html/uscode18/usc_sec_18_00001030----000-.html

          Fraud and related activity in connection with computers
          Ole Man
  • RE: More information from Microsoft on stealth update

    "Wy not just dump the wauclt.exe and waucpl.cpl along with the .dlls
    ddcarda@...
  • RE: More information from Microsoft on stealth update

    wow that reminds me of Clintons infamous "depends on what is means" Maybe it's just me but it seems like they avoided answering and left hints that next time they will reduce their footprint so they do not get Caught In the Act.
    mfee01
  • RE: More information from Microsoft on stealth update

    You think if they wanted to improve they would come out and give some details as to why this update was forced and not say we need to do a better job.
    mrOSX
  • MS Installed Spyware?

    It seems MS has not answered the Media Player spyware issue, ie: it trys to contact media protection agencies (and possibly others) after playing a private video production (ie: not protected commercial footage).

    Perhaps it's what they have not said that is more interesting.
    wwwsupport
  • RE: More information from Microsoft on stealth update

    These are not the droids you're looking for,

    move along - move along ???..

    If MS really wanted to make this right, they could have easily been forthcoming and provided all the answers about why the update was done midcycle, what exactly was changed, etc. But they just told us they were nice guys and we should look elsewhere for the bad guys, and they would wear their white hats in the future so we would recognize their good guy intentions...

    Rather that do the right thing, they have chosen not to be forthcoming, not to actually provide the transparency that they aspire to, and not to provide us the basis to build a trusting relationship with them.

    So we should just move along... Everyone who values having a system which is supported by an enterprise which really cares about their customers should be moving along to a place where openness is the bottom line rather than the poorly implemented, pr obfuscated, afterthought.

    The choices are out there??? are you smart enough to make them?
    tdibble
  • RE: More information from Microsoft on stealth update

    Steve Jobs, despite his few faults, looks like a Saint compared to the other guy! I would not now use any Windows product for any purpose whatsoever....the backlash begins here and now!! I want my Mac !!
    chris.copp@...
  • Windows Update used as anti-piracy mechanism is real reason for update. MS

    routinely changes the code to keep pirates from downloading patches. without automatic updates running the user must manually update WU before being allowed to use the service. MS does not, nor ever will, give the user the ability to circumvent this manufactured safeguard for a manufactured problem they believe they have a right to fix.

    standard MS procedure:
    "we're going to do it our way whether you like it or not."

    i'd rather have the windows 95 code and fix all the bugs myself than rely on big green and billy-boy. but that'll never happen 'cause the monopolists are too greedy for power.

    :)

    .
    wessonjoe
    • I'd rather have the Windows 95 code.......

      Guess again! they've had it ever since then.

      Windows 95 had the "back door" too.

      They were caught not being transparent way back in 1999. Did anybody do anything about it then?

      http://www.heise.de/tp/r4/artikel/5/5263/1.html

      How NSA access was built into Windows

      http://news.zdnet.com/2100-9595_22-515610.html

      MS denies giving NSA key

      http://www4.law.cornell.edu/uscode/html/uscode18/usc_sec_18_00001030----000-.html

      Fraud and related activity in connection with computers
      Ole Man
  • Not as transparent as we should have been!

    They are being very clear to me with the statement, "We realize we weren???t as transparent as we should have been". My translation, "It's your PC, but it's our OS. We will change our code on our schedule. We were sloppy and left clues behind we did this. In the future, we will try harder to update your machine without you having any knowledge it."
    Brett Yeagley
  • RE: More information from Microsoft on stealth update

    Microsoft 's response is very clear.

    Microsoft will do whatever they want and they do not give a hoot what anyone thinks about it.

    We don't tolerate paying anyone just to be rewarded with such blatant contempt.

    The last two computers we bought have been MacBooks. So will our future ones be.
    Cardhu
  • all clear

    Well, that clarifies everything...
    pavka@...