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Hardware 2.0

Adrian Kingsley-Hughes

Netbooks vs. Notebooks - Consumers are confused

By | June 23, 2009, 5:42am PDT

An online survey of 600 people carried out by NPD Group seems to suggest that consumers don’t understand the difference between netbooks and notebooks.

Here are the highlights:

  • Only 58% of those who bought a netbook instead of a notebook said they were satisfied. Compare this with a satisfaction ration of 70% for those who intended on buying a netbook right from the start.
  • Of 18- to 24-year-olds, 65% bought a netbook expecting better performance, while only 27% thought their netbook performed better than expected.
  • 60% said that portability was the main reason for buying a netbook, but then 60% never take their netbooks out of their home.

Netbooks have changed considerably since they first came on the scene. There’s definitely been a major shift away from Linux, small solid-state hard drives and small screens to XP, notebook hard drives and +10-inch screens. It was inevitable that netbooks would become little notebooks, albeit with the performance of a notebook from a few years ago. However, for most people, the performance of a netbook is more than adequate.

You also got to ask who transformed netbooks into mini notebooks. To me it seems like OEMs pushed these changes themselves and shot themselves in the foot in the process.

Stephen Baker, vice president of industry analysis at NPD said that “there is a serious risk of cannibalization in the notebook market that could cause a real threat to netbooks’ success.” Yes, but the threat is to OEMs, not the netbook concept. And it’s only going to get worse as netbooks get more powerful and the distinction becomes even more blurred. In fact, I feel that things are going to get to the point where the real difference between a netbook and a notebook is the screen size and keyboard.

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Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology.

Disclosure

Adrian Kingsley-Hughes

All opinions expressed on Hardware 2.0 are those of Adrian Kingsley-Hughes. Every effort is made to ensure that the information posted is accurate. If you have any comments, queries or corrections, please contact Adrian via the email link here. Any possible conflicts of interest will be posted below. [Updated: February 23, 2010] - Adrian Kingsley-Hughes has no business relationships, affiliations, investments, or other actual/potential conflicts of interest relating to the content posted so far on this blog.

Biography

Adrian Kingsley-Hughes

Adrian Kingsley-Hughes is an internationally published technology author who has devoted over a decade to helping users get the most from technology -- whether that be by learning to program, building a PC from a pile of parts, or helping them get the most from their new MP3 player or digital camera.

Adrian has authored/co-authored technical books on a variety of topics, ranging from programming to building and maintaining PCs. His most recent books include "Build the Ultimate Custom PC", "Beginning Programming" and "The PC Doctor's Fix It Yourself Guide". He has also written training manuals that have been used by a number of Fortune 500 companies.

Adrian also runs a popular blog under the name The PC Doctor, where he covers a range of computer-related topics -- from security to repairing and upgrading.

Talkback Most Recent of 79 Talkback(s)

  • Realisation
    "In fact, I feel that things are going to get to the point where the real difference between a netbook and a notebook is the screen size and keyboard."

    And when you get there, unable to type or see what you're doing, are you going to wonder ... "why didn't I buy a portable?" and "wait a minute, I wanted it lighter, not smaller"?

    Dangerous move for M$ and OEM's, netbooks are.
    Lowers the cost of basic computing, disturbs the force, a netbook does.
    ZDNet Gravatar
    johnfenjackson@...
    23rd Jun 2009
  • I blame reviewers
    Ever since the first netbook came out, tech reviewers have been complaining about the size of the keyboard ("I can't use it for six hours!"), the size of the screen, the available disk space, and the raw power. The reviewers wanted notebooks and compared netbooks to them at every turn. That's why netbooks evolved into under-powered notebooks. Smartbooks are receiving the same treatment.

    The reviewers set the tone of the public. If they had accepted the niche that netbooks were trying to fill and made the function clear to the public, the public (and salesmen at super-stores) wouldn't be confused.

    A 12" Atom-based computer with 160GB hard drive isn't a netbook, anyway. It's just a low-cost notebook.
    ZDNet Gravatar
    daengbo
    24th Jun 2009
  • I coulda told you that with no survey needed.
    I understand the portability aspect of the netbook but the performance hit is terrible. If they are used for simple interNET tasks like the name suggests they are fine. I cannot tell you how many people want to through all their applications on the netbook and then complain that it is slow. What do most netbooks weigh, a couple pounds or so. I don't know about you but I rather have a 4 pound laptop with a 12 - 14" screen with much better performance.

    But yes most people do not know the differences between a netbook and a notebook. Most see them as small light laptops and think the only reason they are cheaper is because they are smaller. They do not know the Atom processor is weak compared even to a celeron. We have a few netbooks in my organization and with the bump in ram and upgrade to Windows XP Pro (needed for Active Directory/Domain authentication) they came to about $450 with a 1 year warranty. Could have gotten a actual notebook with dual core processor, double the ram, DVD/CD-Rw drive, Vista Business/XP pro for $20 - $30 more at the sacrifice of 1.8lbs and 1 hour less battery time. Small price to pay for performance if you ask me
    ZDNet Gravatar
    bobiroc
    23rd Jun 2009
  • I have to disagree about OEM shooting themselves
    The dirty secret that isn't a secret. A $200 netbook with say a 5% profit margin simply isn't worth the effort to manufacture.
    ZDNet Gravatar
    No_Ax_to_Grind
    23rd Jun 2009
  • on Profit Margin
    Electronic devices coming from China has 300% mark up. So, if they sell it at Black Friday prices, they are still happy. They just giving some marketing scheme on putting an item on sale.
    ZDNet Gravatar
    adelacuesta
    24th Jun 2009
  • RE: Netbooks vs. Notebooks - Consumers are confused
    It is quite obvious to me that no one really wants a NETbook. Look, people SAY they only need the internet, and all that. But let's be honest...Web based applications perform terribly compared to Client based applications. They perform even more terribly when the browser is powered by a sloooow processor....such as..the Atom. Client applications do not perform the same these machines either....because the hardware is built to be slow.

    Personally, I have no idea why anyone would want a netbook. I see a need for a small form factor full powered notebook..but taking away the power along with the size = Junky (didn't Apple tell us this)

    Anyway, these vendors will always sell junk for cheap prices...are people so stupid as to not pay a small upcharge to get a real laptop? It is generally less than $100 difference...netbooks in their current config..make no sense.
    ZDNet Gravatar
    condelirios
    23rd Jun 2009
  • That depends on if it's your primary system
    I do all my processor intensive tasks on a desktop computer anyway. I need something to use for 'Net surfing, watching videos stored to the hard drive (for my kids) and maybe word processing while on vacation or on my couch. That's it. My MacBook is huge overkill for this although I used every bit of it's power before I got my desktop unit.

    For me a netbook running Ubuntu 9 is a perfect solution. I have a friend whose laptop just died. She needs one for school in the Fall and is on a tight budget. I will be selling her my macbook for under market value (as assessed on eBay) and turning the cash into an Ubuntu driven netbook.

    My situation is definitely specific to my needs, but I bet that I'm not the only one with this type of need.
    ZDNet Gravatar
    macadam
    23rd Jun 2009
  • You're not the only one
    I got a netbook to read ebooks and surf the internet. I also thought I'd be using it for Splashshopper but I haven't used it for that. I occasionally use it for writing if I want to get out of the house so I have OpenOffice installed to an SD card but I rarely use it for this.

    I got just what I wanted.
    ZDNet Gravatar
    TheComputerator
    24th Jun 2009
  • Size, weight, price
    No notebook of similar price has the same portability of a netbook. Highly portable laptops start at $1k.

    Regardless, I use mine when I travel, at school, and when I just want net access. I use it as it was intended and I am very happy with my Eee.
    ZDNet Gravatar
    T1Oracle
    23rd Jun 2009
  • From what I can see
    The netbook market is taking over the ultra-portable. Not many OEMs are making them and when they did they used Ultra Low Voltage Processors based off their more power hungry brothers which was a big part of the cost increase. If you want to compare size for size and weight for weight you are probably right but if you want to take something that is slightly larger and in some cases less than a 1? pounds heavier then yes you can. The two major things that cause weight increase in those is the bigger battery and ROM drive. But have seen a laptop with a 4 cell battery last just as long as a netbook with a 3 cell battery. For me I find that my phone does what I need it to do for those simple tasks and cannot justify spending another few hundred dollars on something I am not going to carry around with me everywhere anyway.
    ZDNet Gravatar
    bobiroc
    23rd Jun 2009
  • Portability
    So, you are telling us that a notebook with more features and power and weighing about the same as a netbook is not as portable? Are your arms that short they can't strech that couple of inches more to carry one?
    ZDNet Gravatar
    I Hate Malware
    24th Jun 2009
  • This person is clueless!
    People buy netbooks for their compact convenience! Anyone who has a clue and does their research understand that a netbook is not a full powered PC. I'm a full-blown techie and I bought an Acer netbook last month. I haven't even touched my laptops and am considering turning in my company laptop as I no longer have a need for it. I use my desktop PC for more intense activity (VPN, photo management, copying CDs, etc.) and understand my netbook's role and function. It goes with me everywhere and it has been invaluable whenever I need to use it.
    ZDNet Gravatar
    Big Daddy 44
    25th Jun 2009
  • Love/Hate Relationship
    On the plus side, NetBooks are small, cheap, and extremely portable. And there are a lot of great uses for a small cheap machine.

    On the downside, many suffer from less storage, and slower single core CPU's.

    I gota laugh at the number of people expecting better performance though. What on earth gave them that idea? NetBooks are smaller, cheaper, and the specs clearly show they have a slower processor. What part of that screams "Buy me because I am fast!"?!
    ZDNet Gravatar
    Stuka
    23rd Jun 2009
  • RE: Love/Hate Relationship
    "I gota laugh at the number of people expecting better performance though. What on earth gave them that idea? NetBooks are smaller, cheaper, and the specs clearly show they have a slower processor. What part of that screams "Buy me because I am fast!"?! "

    I don't know but I have overheard and seen sales people market these netbooks on their size alone. Most consumers see the Mhz/Ghz of the processor and that is all they look at. One of the people in my organization that has a Regular Notebook and a netbook came to me and said that her netbook was slow and I replied yeah it will be much slower than a regular computer. Her reply was well my Laptop is 1.8Ghz and this is 1.6Ghz so there is no reason why it should be that much slower. I had to remind her that I warned her of this before she purchased it. She only got it because she said her laptop was too heavy. To put it in perspective the 10" netbook is 2.5lbs and the 14" Notebook is 4.8lbs. Sure it is about 1.5lbs heavier but under 5lbs is not that heavy. Also when you think about all the stuff that she crams into her laptop carrying cart that is on wheels and has a handle like most roll luggage because she travels a lot she is not saving all that much now is she. Sure the netbook was $450 with the ram upgrade and Windows Version upgrade and her notebook was close to $850. One of the primary reason's the laptop was so much more is because it has a 5 year warranty on it. But it also has a Intel C2D processor at 1.8Ghz, 2Gb ram, DVD-RW and performs a hell of a lot better. Some people seem to focus in on weight and IMO that is not worth the performance/feature hit.
    ZDNet Gravatar
    bobiroc
    23rd Jun 2009
  • Then . . .
    Sales people are part of the problem. As for weight, you seem not to understand Female physics:

    1) When a woman has a purse or case that she uses, it NEVER is a problem for her to move/carry. When a guy picks it up, it suddenly weighs 1.23 tons, and has everything in it from spare pantyhose/socks to an anvil.

    2) When the laptop/Netbook is not in the case, then 1 lb = 500 lbs, and every pound less is very important (at least according to my daughter and wife, who both can't seem to move a chair with out my help, while carrying purses that threaten to crack the concrete pad of the house . . .) wink

    ZDNet Gravatar
    JLHenry
    23rd Jun 2009

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