OEMs and motherboard manufacturers to offer refunds/replacements over Sandy Bridge chipset flaw

OEMs and motherboard manufacturers to offer refunds/replacements over Sandy Bridge chipset flaw

Summary: It seems that all the major PC OEMs and motherboard manufacturers have stepped up and owners of systems with the flawed Sandy Bridge chipsets a refund or replacement when new

SHARE:
TOPICS: Processors, Hardware
5

It seems that all the major PC OEMs and motherboard manufacturers have stepped up and owners of systems with the flawed Sandy Bridge chipsets a refund or replacement when new parts become available.

OEMs HP and Dell have all come out with statements saying that customers with affected systems will be entitled to an immediate refund, exchange, or a new motherboard once Intel releases the updated B3 stepping of the 6-series chipsets. Samsung is offering refunds or exchange.

Motherboard manufacturers are also playing fair. ASUS, Gigabyte and MSI are all offering refunds or replacements once updated boards become available.

MSI has also offered Sandy Bridge customers advice on how they can continue to use their Sandy Bridge motherboards safely in the meantime:

If you are confident and willing to wait we can swap your current Intel 6 series based product in a brand new MSI product which is based on the new B3 stepping of the Intel 6 series which solves the current SATA2 port issues. If you have an MSI 6 series mainboard you can – for the short term - connect your storage devices to the safe white SATA3 ports on your mainboard with no detrimental effect, for more detailed instructions please click here.

This advice should work equally well for Sandy Bridge motherboards from other vendors.

Topics: Processors, Hardware

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Talkback

5 comments
Log in or register to join the discussion
  • good!

    Next M$ should issue refunds and recalls!
    Linux Geek
    • RE: OEMs and motherboard manufacturers to offer refunds/replacements over Sandy Bridge chipset flaw

      @Linux Geek
      How is that relevant? Microsoft doesn't manufacture motherboards. Please try to stay on point.... or just shut up!
      anonymous
      • I don't think he can

        @WATKINS12@...
        His paychecks don't get signed if he doesn't troll.
        AllKnowingAllSeeing
      • RE: How is that relevant?

        @WATKINS12@...

        The point that `Linux Geek` was making is that these manufacturers have stepped up to `make the consumer whole` w/r/t a <i>defective product</i>.

        There are many, myself included, who believe that Windows is a <b>defective product</b>.

        Since the topic had concerned <b>defective products</b>, and the actions taken by reputable manufacturers, his post was <b>COMPLETELY ON TOPIC!</b>
        fatman65535
  • RE: OEMs and motherboard manufacturers to offer refunds/replacements over Sandy Bridge chipset flaw

    Unless you have many Hard drives the use of SATA3 ports is a permanent solution.
    ThereThere