Sony to offer PlayStation Network users 'Welcome Back' apology pack

Sony to offer PlayStation Network users 'Welcome Back' apology pack

Summary: Sony is preparing a 'phased restoration by region' of PlayStation Network and Qriocity services the week and has outlined details of a 'Welcome Back' apology pack that users will be able to access.

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Sony is preparing a 'phased restoration by region' of PlayStation Network and Qriocity services this week and has outlined details of a 'Welcome Back' apology pack that users will be able to access.

The first services back up will include:

  • Online game-play for PS3 and PSP
  • Music Unlimited powered by Qriocity for PS3/PSP (existing subscribers only)
  • Account management and password reset
  • Access to download unexpired Movie Rentals on PS3, PSP and MediaGo
  • PlayStation Home
  • Friends List
  • Chat Functionality

[poll id="622"]

Sony has also implemented a number of new security features, including:

Automated system monitoring (suggesting that the process was manual in the past)

  • Increased data encryption
  • Intrusion detection
  • Additional firewalls

One hopes that Sony has learnt its lesson here.

[poll id="621"]

Sony has also outlined details of a 'Welcome Back' apology pack that will be offered to all PlayStation Network and Qriocity members. This will include:

  • Selected PlayStation entertainment content for free download
  • Existing PlayStation Network customers will be provided with 30 days free membership in the PlayStation Plus premium service
  • Qriocity subscribers will receive 30 days free service

[poll id="623"]

More information in the press release.

Topics: Networking, Hardware, Mobility

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Talkback

38 comments
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  • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

    I want to know if I will be reimbursed for my netflx account that I haven't been able to use since my PS3 player has been down
    patwestberry54
    • Sure,

      @patwestberry54

      maybe they'll even start allowing Linux installations again, because they are SOOOOO sorry. ;-)
      Economister
      • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

        Ah No... backwards thinking! DUH!
        @Economister
        rheynes
    • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

      @patwestberry54
      the network has been down for a week, how cheap do you really have to be.....
      polkaparty91
    • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

      @patwestberry54 petty moron trying to make a bad situation worse. Reimbursed....d0uch3b4g.
      ferlan
    • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

      @patwestberry54 Netflix still works on the PS3. You don't need to be logged into PSN to access Netflix. I have used mine daily while the network has been down. So I doubt they would reimburse you for something that wasn't affected.
      sirpsycho
    • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

      My has worked the entire time.
      @patwestberry54
      rheynes
    • About netflix

      @patwestberry54 --- you can still get on netflix. When they ask you to log in just click log in like your signing into playstation network and then when it says maintenance error or whatever click back and then netflix should pop up and it might ask you to log in one more time but do the same thing and then you'll be able to watch what you want....if that made sense lol
      janina2008
    • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

      @patwestberry54 <br><br>Last I checked, Netflix membership was universal, and could be used on any windows or mac or linux based computer as well as other devices... Not sure why they would have to reimburse you for that. Maybe for Playstation Plus or Qriocity but not netflix..
      TechGuyChris
      • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

        @TechGuyChris

        [i]could be used on any windows or mac or linux based computer[/i]

        Netflix doesn't work on my Linux computers.




        :)
        none none
    • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

      @patwestberry54 Netflix has been working the whole time. When it prompts you to log in, just make the attempt. It will tell you that a connection to PSN is required to access Netflix, but just press O to back out to the loading screen, and it will continue loading. It might prompt you to log in again, but just do the same thing. And then, voila! Netflix!

      I've been watching movies and TV shows the entire time.
      audiox
  • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

    my netflix has been operating just fine, however, hulu has been problematic....when going to netflix, allow it to load in the background while "backing" out of the PSN auto-log in page after a few attempts to log-in
    ticomy
  • Playstation Store Allowance

    As a Playstation Network user I think $5 should be put into our playstation accounts for every day of the outage instead of giving every one what sony thinks we want.
    redf150triton
    • You want them to pay you $50

      @redf150triton

      For something you don't pay anything for? That's funny...
      LiquidLearner
      • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

        @LiquidLearner Real funny... Funny that I invested hundreds, if not, thousands of dollars on equipment that screamed and yelled about a FREE online service with games and head to head game play. Just because you aren't paying a monthly fee doesn't mean anything. If you purchased the PS3 due to the fact that an online service would be free and available for your gaming usage... Then you have lost value due to the downtime.
        Geuseppi
      • Wouldnt you like to deside what you want ?

        @LiquidLearner or take what you get
        redf150triton
  • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

    I haven't been able to use DC Universe Online that I've been paying a subscription for. Will we be able to play when our subscription runs out for days missed?
    chris13686868
  • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

    you realize that PS3 online was a free service...
    Dcoffill
    • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

      @Dcoffill you realize that 70 million users info could be sold with in the next 6 months
      redf150triton
      • RE: Sony to offer PlayStation Network users 'Welcome Back' apology pack

        @redf150triton <br><br>You realize Sony acknowledged in their press release today that only 10 million accounts were stolen...
        TechGuyChris