War of words between AT&T and Verizon escalate over iPhone

War of words between AT&T and Verizon escalate over iPhone

Summary: There's nothing like squabbling over market share to bring out the childishness in multi-billion dollar corporations.

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There's nothing like squabbling over market share to bring out the childishness in multi-billion dollar corporations.

Take a look at this exchange between AT&T and Verizon over iPhone customers:

“I’m not sure iPhone users are ready for life in the slow lane,” Mark Siegel, an AT&T spokesman, said in a company statement.

...

“AT&T is known for a lot of things, but network quality is not one of them,” said Jeffrey Nelson, a spokesman for Verizon Wireless.

Mr. Nelson added something that had the ring of a playground taunt: “It must be backwards day at AT&T.”

The iPhone has been a massive customer magnet for AT&T, and understands this very well. But the company has struggled to cope under the load the handset placed on the network. In an attempt to sour the data teat, AT&T first tried to educate users, before then resorting to applying the brakes on new users.

So far AT&T has had iPhone customers all to itself. This seems set to change today, so we can expect an even greater escalation in the war of words over the coming weeks and months.

Topics: AT&T, Hardware, iPhone, Mobility, Smartphones, Verizon

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21 comments
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  • RE: War of words between AT&T and Verizon escalate over iPhone

    I love smack-talking between tech companies. It's like Monday Night Raw with tech companies CEOs... great entertainment!
    steveholt68
    • Monday Night Raw???

      @steveholt68

      I had to google "Monday Night Raw" as I didn't know what it was... Dude.. that is wrestling...

      Wrestling is entertainment for rednecks, idiots, and morons.

      Your geekcard is revoked and you now have a dork card... Go away doofus.
      i8thecat
      • RE: War of words between AT&T and Verizon escalate over iPhone

        @i8thecat... Y'know, I used to watch wrestling, and I'm sure not a redneck, idiot, or moron. Don't be so insulting. And I AM the cat, and I pity the fool that tries to take a bite out of me...
        AmraLeo
  • RE: War of words between AT&T and Verizon escalate over iPhone

    AT&T Seriously works my nerves! They continue to boast about being the fastest data network in America and yet they are obviously not anymore with the onset of 4G LTE and other network equivalents. 1.4Mbps compared (3G) to 12Mbps+ (4G) downspeed. Grow Up AT&T!
    jboslooper
    • RE: War of words between AT&T and Verizon escalate over iPhone

      @jboslooper - indeed! At least they've stopped the "fewest dropped calls" BS adverts recently. I've been with AT&T for years now, sticking with them due to work-related issues. Every time I saw one of those ads I'd about blow a gasket. I'm not quite so reactive with the "fastest network" ads, as I use wifi whenever I can.
      peter.bittle@...
    • The iPhone 4 is still a 3G device...

      @jboslooper ...so those LTE speeds you're citing won't matter to iPhone users or the majority of Verizon's customers.
      the.ksmm
  • When Companies Compete We All Win.

    Any phone whether it's the DROID, iPhone, Blackberry should be available with every company for the same reasons that you should be able to keep your number. <br><br>If companies want to fight over customers let it be over things like who has the best pricing and service. Not who has an exclusive contract with a phone to be dangled like a carrot in front of the consumer. <br><br>AT&T is going to lose a lot of customers to Verizon once their contracts are up. Their coverage in my area is terrible.
    mhbowman@...
    • RE: War of words between AT&amp;T and Verizon escalate over iPhone

      And you should be able to buy a Chevy Nova from your Ford dealer too!
      boomchuck1
      • Nice from the hip response but.......

        @boomchuck1
        the difference is car companines actually make the cars the sell. Verizon, AT&T and the like don't make anything. They lease access to their networks.

        Question: As a consumer how do you feel these exclusive contracts that force you to select a specific carrier based on what phone you want benefit you?
        mhbowman@...
  • AT&amp;T is perpetually behind VZW ...

    ...with regards to the deployement of cellular technology. It really doesn't matter how well either carrier performs in dense population areas. The issue is how well it performs when it MATTERS - when you are away from your 'home base'.

    VZW promises 100% deployment of LTE by the end of 2013. (It is already deployed in markets covering miilions of customers.) This LTE network will be 100% compatible with LTE+ (true 4G).

    ATT has not delivered its "almost 4G" offering to any significant extent and thet have admitted that they will have at least one intermediate step coming before they are ready for full 4G. I have seen no timeline for full deployement of either system.

    Let's face it, ATT still thinks like a 'telco' while VZW is moving forward with all due haste.
    M Wagner
    • But remember...

      @mwagner@... ...haste makes waste. It'll be interesting to see if getting to LTE first has substantial long-term benefits. Arriving at 4G first has seemed to have marginal benefit for Sprint.
      the.ksmm
  • RE: War of words between AT&amp;T and Verizon escalate over iPhone

    I just love these taunts. Best entertainment around (and no, I don't watch wrestling)!
    wgragg1@...
  • RE: War of words between AT&amp;T and Verizon escalate over iPhone

    The iPhone is on almost all Cell networks in the UK, and the difference is minimal.<br><br>All suck for 3G data, speed and coverage in a relatively small country compared to the USA, and they are all trying to rob you blind, except for '3', who have seen sense and gone back to unlimited data plans after 6 months.

    iPhone on Verizon's only selling point, is they are not AT&T and there is some limited choice, for those providers who still offer the dead-end CDMA technology.
    neilpost
    • Exactly

      @neilpost I haven't heard Verizon tout any value that they're going to add to the iPhone experience. A better network (if you believe that) is only interesting to those who are having bad experiences on AT&T.

      I still think that head-to-head tests of the iPhone are eventually going to show that AT&T's 3G beats Verizon's.
      the.ksmm
  • RE: War of words between AT&amp;T and Verizon escalate over iPhone

    Do the Verizon CDMA iPhones has GSM too for International roaming.<br><br>If not, in many countries they will be totally useless.
    neilpost
    • RE: War of words between AT&amp;T and Verizon escalate over iPhone

      @neilpost A few phones on VZW do, like my HTC Touch Pro 2.
      nightbirdsf
  • RE: War of words between AT&amp;T and Verizon escalate over iPhone

    No one talks about it, but T-Mobile supports the iPhone just fine... my wife and I have been very pleased and the iPhone has worked everywhere we travel. When I was with AT&T, I had dropped calls, dead-data periods, and sometimes could not even place a call when I had 5 bars because their systems were maxed-out. I'm around WiFi almost continuously as is my wife, so T-Mobile's EDGE network is simply not needed, but there as a safety net if needed. AT&T's 3G was never fast for me... I can remember trying to demo Google Map on the iPhone to an AT&T IT manager and I could not even get the phone to refresh the map... AND this was inside an AT&T building in downtown Atlanta.
    Ray Burne
  • RE: War of words between AT&amp;T and Verizon escalate over iPhone

    While VZW usually does have better coverage than AT&T the IPhone on VZW is not going to be a better experience. You can't talk and do data at the same time on VZW. Also VZW will have LTE sooner than AT&T but the big problem with VZW is when you drop down from LTE to 3G there will be a 3-4 min delay in the hand-off. AT&T won't have such issues because of the compatability of LTE and GSM. I personally have had AT&T and its pre AT&T for 19 years and for the most part haven't had any problems with service or customer service. If I was still living on Long Island and not FL I would have had to switch to VZW due to spotty coverage in many parts of LI from AT&T. Unfortantely that has more to do with the local areas allowing more towers than AT&T not wanting to have better coverage. As for VZW's coverage its great in those areas...of course they didnt have the IPhone bogging down their network.....until now.
    Ed16
  • RE: War of words between AT&amp;T and Verizon escalate over iPhone

    The main problem is the Republicans who feel that the government (FCC) should not set the rules, if they allowed the FCC to set rules like they have in Europe, then we might get those choices...
    eye4bear
    • RE: War of words between AT&amp;T and Verizon escalate over iPhone

      @eye4bear Really, that's what your going to trot out with?
      non-biased