Is Google Health corrupt?

Summary: How can it be OK for Steve Case to try and sell me Lipitor when I click over to a page on cholesterol, yet it's evil for Google to even consider doing the same?

No.

There seems to be an intense campaign to make it appear that Google Health is the most dangerous site on the Internet.

I described one such approach yesterday, the idea that Google is some sort of Big Brother that wants to sell your heart rate to insurance companies and your employers, so they can fire you.

This line of attack tracks a key fact, one that bears repeating.

Under their current business models both insurers and employers have an incentive to get private data on you, so they can game the system to their advantage. It's in the business model. The way to protect us from this is to change the business model.

Then there's the line of attack that Google Health is a secret plan to capture our specific health data and use it to send us ads.

Google denies this, but what if it's true? Would it be worse than HealthCentral? More evil than Healthline?

Plain fact is the business model of every major health information site, from WebMD to the present day, is reliant on advertising. Advertising from drug companies, from device makers, from hospitals, from physicians. Not juse mass media, but ads targeted specifically toward you based on your condition and health interests.

How can it be OK for Steve Case to try and sell me Lipitor when I click over to a page on cholesterol, yet it's evil for Google to even consider doing the same?

So far Google Health has not made a move to monetize what it is doing, just as Google has made no attempt to put ads against its Google News service. Yet just as idiot newspapers think Google should pay for linking to their ad-filled pages, we have activists laying false charges aimed at pushing it out of the Personal Health Record (PHR) business.

Would it be too much to ask if, before anyone prints another such release, a reporter look into the possible motives of the complainant? Some will easily withstand the scrutiny. Others will prove to be competitors' Astroturf.

In either case it's a better story.

Topics: Enterprise Software, CXO, Google, Health, Software, IT Employment

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14 comments
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  • Google is ridiculous

    I don't believe anything Google says. All they do is data mine the hell out of everything. How can anyone expect any privacy whatsoever from them? It's their business model.
    Comnenus
    • Don't use the service !...

      Henri
      mhenriday
      • I avoid it like the plague -nt

        nt=no text
        Comnenus
        • So much for the antitrust concerns

          There are opponents of Google who want to call
          it a monopoly, but I think your experience
          proves they're not one.
          DanaBlankenhorn
    • Data mining is not always a privacy violation

      Many forms of data mining do not result in any
      privacy violation whatsoever. Using data from
      cookies to decide which ad to give you doesn't
      violate your privacy because they don't know
      whose cookie they're analyzing.
      DanaBlankenhorn
      • hmm

        Yes that's true. Couldn't they record whose cookie it is if they wanted to, though?
        Comnenus
  • That's why I switched from GMail to Hotmail

    Hotmail is maintained by probably the least productive sector of M$, yet I'd rather use it than letting sleazy Google profit off my privacy.
    LBiege
    • When did Google become "sleazy"

      Especially when compared with Microsoft? That's
      interesting...
      DanaBlankenhorn
  • RE: Is Google Health corrupt?

    As a physician, I don't trust either one in the healthcare
    industry. In fact, there is not a single corporation that I do
    trust to handle all of the data appropriately because it seems
    that they all have one main objective - making more money.
    Read the comment to this blog post. Who do you think
    created these standards - the good ole boys. http://www.thehealthcareblog.com/the_health_care_blog/20
    09/01/the-greatest-halth-care-it-generation-.html
    mblackstone
    • I do understand the suspicion

      As you will see in the post above this one.

      Doctors deserve a lot more respect than they
      get. From all stakeholders.

      But if you're going to create technical
      standards you need technicians in the room. And
      you should respect them as well.
      DanaBlankenhorn
  • The dangers of Google

    Google is building the biggest database on more people around the world than any company or government agency. So now, on top of holding your search records, your emails, your calendar, your contacts, your documents, you want to give them your medical records. No single entity should hold that much information. Nobody with any sense should use more than one or two of Google services. The only way to maintain some modicum of privacy is to diversify the locality of the information you put on the "cloud" even if it is less convenient.
    jorjitop
    • Competition is important

      I agree that having a competitive market in
      search is important. There is competition, not
      just here in the U.S. but in the rest of the
      world as well.

      But I'm afraid Google does index what others
      index. Perhaps, if you're concerned, you should
      keep everything in a local client and not
      contribute to the Internet at all.
      DanaBlankenhorn
  • All EMRs are corrupt

    Our healthcare data is being sold and used without patient control. Billions are made on datamining health data, but patients do not mnake a penny. I want to take my personal medical data with me when I walk out of the doctor's office. I do not trust any of them.
    Aurelious
  • Their TOS was a tad disturbing...

    I'm pretty immune to the various freakouts the "tin foil hat brigade" tend to have about seemingly anything new... But I have to admit, when I read through Google Health's TOS a few minutes ago (while considering the idea of signing up) I felt rather disturbed by it. The absence of a certain clause is what really grabbed me: there's the expected mention that they'll share data with a third party, but then instead of the normal statement that it won't be personally identifiable, they simply point out that they're not bound by patient privacy laws.

    It's not that I'm paranoid about my personal data... I'm a disability advocate & used to blog a LOT on my experiences, so anyone with my name or old handle can read in detail about my physical & psychological health history. It was just startling to see a company (let alone Google) essentially say "yep, we'll let any company know your specifics that offers enough, nothing says we can't!"

    Something unrelated in the TOS also startled me... Unlike past Google creations, they stated explicitly that we can't access it through anything but their website setup, and that nothing that could alter/interfere is allowed. No innovative tech, no creative widgets or similar things. That really doesn't sound like the same company that encouraged people to come up with new ways of creatively interacting with Blogger or iGoogle. Between that and a few other things (inability to upload bookmarks without their fricking toolbar, it being near-impossible to give feedback other than a question on their public discussion area, poor search results quality, etc.) I feel like it's time to find a search service that isn't too big for its britches. I'm not the sort that drops places on a whim, either. :-/
    happilyautisticlinuxlover