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Today's Debate: Can we end fear of privacy breaches?

By | September 24, 2007, 7:44am PDT

Summary: If the idea behind HIPAA was to reduce public fears that medical privacy could be breached, those fears are as high as ever, maybe higher.

FT chart on data privacy fearsToday’s Financial Times has a long feature about search engines and privacy, which notes (among other things) that even Microsoft is now lobbying for a new law mandating privacy standards. (Google wants them to apply worldwide.)

What’s most interesting to me, though, is a chart, created from a Vontu-Ponemon study of data security from June, showing that the area of greatest fear remains medical records, followed closely by pharmaceutical records.

Two things should jump out at you here. First, the company sponsoring the study has a vested interest in fear remaining high. Second, despite how the chart looks, only 40% of consumers still fear medical privacy breaches.

Still, it’s easy to argue from this that HIPAA has failed. If the idea behind HIPAA was to reduce public fears that medical privacy could be breached, those fears are as high as ever, maybe higher.

Fear is a powerful force. As FDR said almost 75 years ago, “nameless, unreasoning, unjustified terror” can “paralyze every effort to convert retreat into advance“.

This is doubly true when it comes to health care automation. I see it in comments here all the time, a fearful assumption that everything can be breached, that nothing is safe, and that we’re best off just keeping things on paper.

I’m sure some of this is merely a symptom of the age we live in, and public policy choices which have nothing to do with health care. But some of it is also justified, and some is Ludd at work.

The question is can we do anything about it, and if so, what? Legal guarantees have not worked. Assurances from politicians and vendors have not worked. What can we do to assure medical privacy, and enable the delivery of automation’s promise to health care?

My opinion? Start tossing those who violate this privacy in jail, for long stretches, and pay a fraction of the attention to those trials we give people like O.J. Simpson and Brittany Spears.

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Disclosure

Dana Blankenhorn

Dana Blankenhorn has been a journalist, writer and part-time futurist for over 30 years. At the present moment I run only a personal blog in addition to my ZDNet open source blog. DanaBlankenhorn.Com has the subtitle The War Against Oil. In the past I have used it to write about political history, e-commerce, personal matters, some ideas related to open source, and The World of Always On, which is the idea of using sensors, motes and RFID to turn WiFi links into platforms for applications which live in the air. My IRA account at Schwab holds a few tech shares, most notably some Intel and Applied Materials, but there are no open source companies in it. I don’t even own any CBS stock.

Biography

Dana Blankenhorn

Dana Blankenhorn has been a business journalist since 1978, and has covered technology since 1982. He launched the Interactive Age Daily, the first daily coverage of the Internet to launch with a magazine, in September 1994.

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Can I get one that makes a noise?
DanaBlankenhorn 25th Sep 2007
I want my three-color LED "Personal Health Record" pen to have a little ball I can squeeze that makes a sound.
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Use what works
Yagotta B. Kidding 24th Sep 2007
Start tossing those who violate this privacy in jail, for long stretches, and pay a fraction of the attention to those trials we give people like O.J. Simpson and Brittany Spears.

That, or do what supermarkets do: raise the list price, then give a discount (to the previous price) to those who agree to waive privacy. Works almost all the time, and when it doesn't you rake in the surcharge.

Talk about privacy, rights, etc. is cheap. How cheap? See how much people will settle for in return for losing them. The usual answer is, "not much."

On the other hand, if you promise the impossible (such as personal control over electronic records) you just set yourself up to be shown a liar.
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...and the problem is that we need a system everyone accepts. I don't have a Kroger Plus card for the reason you mention. But I do shop at Costco. Membership there allows the company to do the same thing Kroger wants to do.
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Concerns or Public?
Yagotta B. Kidding 24th Sep 2007
sounds like you don't think much of the concerns

On the contrary -- I have been, as you are no doubt aware, one of the most vocal critics of EHR proposals here.

My contempt is not for the substance of the concerns, but for the low price that the public will accept for ignoring them.

and the problem is that we need a system everyone accepts.

Nonsense. You'll never get 100% unanimity on anything, and a system that grants a veto to 300 million people is simply not going to do anything at all.

Let me rephrase that: if you summarily shoot anyone who objects, you can give everyone a veto and still get a decision pretty quickly. Short of that, I think it might be prudent to expect some residual opposition to anything.

I don't have a Kroger Plus card for the reason you mention.

Which immediately puts you (and me) in a small minority. The rest of the public are quite content and, that being so, I expect that any privacy concerns held by such a small minority can be safely ignored. To get everyone else on line, give them a decorative "Personal Health Record" pen with three-color LED or something.

But I do shop at Costco. Membership there allows the company to do the same thing Kroger wants to do.

Everyone has a price.
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Can I get one that makes a noise?
DanaBlankenhorn 25th Sep 2007
I want my three-color LED "Personal Health Record" pen to have a little ball I can squeeze that makes a sound.

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